Coupons & Promotions

Kenmore elite refrigerator won’t make ice

Is your Frigidaire refrigerator ice maker not making ice, but the water dispenser is working perfectly? While it may seem like a minor issue, not having ice when you need it can be frustrating. Fortunately, understanding the potential causes of this problem and knowing how to troubleshoot and fix it can help you get your ice maker back in action. Learn about the most common causes of why your Frigidaire refrigerator’s ice maker may not be making ice, even though the water dispenser is functioning correctly. 

Key reasons for the problem:

%

40% of reported issues are the

Water Inlet Valvequestion

%

35% of reported issues are the

Ice Maker Assemblyquestion

%

20% of reported issues are the

Ice Maker Thermostatquestion

%

5% of reported issues are the

All Other Causesquestion

Diagnostic and troubleshooting steps

This step-by-step guide will help you troubleshoot and resolve issues with your Kenmore Elite refrigerator’s ice maker!

Diagnostic & Troubleshooting
Check the Ice Maker Settings

Step 1:

Check the Ice Maker Settings

  • Ensure the ice maker is turned on and the arm or switch is in the correct position. 
  • Refer to your user manual for specific instructions for your Kenmore Elite model.
Inspect the Water Supply

Step 2:

Inspect the Water Supply

  • Verify that the water supply valve is fully open and examine the line for kinks, leaks, or clogs.
  • Check your home’s water pressure to ensure it meets the refrigerator’s requirements (typically 20-120 psi).
Check the Freezer’s Temperature

Step 3:

Check the Freezer’s Temperature

  • Use a thermometer to check the freezer’s temperature.
  •  If it’s above 5°F, adjust the settings and allow 24 hours for the temperature to stabilize.
Replace the Water Filter

Step 4:

Replace the Water Filter

  • A clogged water filter can restrict water flow to the ice maker. Replace the filter if it’s been more than six months since the last replacement. 
  • Be sure to use a Kenmore-compatible water filter for optimal performan
Thaw a Frozen Water Line

Step 5:

Thaw a Frozen Water Line

  • If you suspect the water line is frozen, unplug the refrigerator and allow the line to thaw.
  • You can speed up the process by using a hairdryer set to low heat, but exercise caution to avoid damaging the line.
Inspect the Ice Maker for Damage

Step 6:

Inspect the Ice Maker for Damage

  • Examine the ice maker for visible damage or wear. 
  • If you notice broken components or if the unit still won’t produce ice after completing the previous steps, it may need to be repaired or replaced.
Get a Home Warranty to Cover Everyday Appliance Wear

Step 7:

Get a Home Warranty to Cover Everyday Appliance Wear

  • Everyday use wears appliances down—protect them with a warranty from a provider like Liberty Home Guard.

 

Key actions for homeowners:

  • Regularly clean the drain filter every month to prevent blockages.
  • Inspect the drain hose periodically for clogs, kinks, or damage.
  • Avoid using excessive detergent, as it can create residue buildup that clogs filters and hoses.
  • Always check pockets for small objects before starting a wash cycle.
  • Have your washer serviced regularly to ensure all components are in good working condition.
Diagnostic & Troubleshooting
Diagnostic & Troubleshooting

Most common repairs needed to fix a frigidaire refrigerator

When your refrigerator isn't making ice, certain repairs are more commonly required than others. Below are the most frequent fixes:

    • Inspect the Water Supply Line: Check if the water supply line is kinked, clogged, or disconnected, as this can prevent water from reaching the ice maker.
    • Replace the Water Inlet Valve: A faulty or clogged water inlet valve may not supply water to the ice maker. Replacing it can resolve the issue.
    • Clear Clogged or Frozen Fill Tube: The fill tube that supplies water to the ice maker can become frozen or clogged, blocking water flow.
    • Inspect the Water Filter: A clogged or outdated water filter can restrict water flow, affecting the ice-making process. Replace it every 6 months.

Frequently Asked Questions

Liberty Home GuardLiberty Home GuardLiberty Home GuardLiberty Home GuardLiberty Home Guard

The Most Consumer Centric
Home Warranty Provider.

Homeowners across the country recommend Liberty Home Guard Home Warranty above all others.
Don’t just take our word for it—Liberty Home Guard Reviews speak for themselves!

Thank you so much for your kind word...

Thank you so much for your kind words! We’re glad to hear you had a great experience and that Simon was able to assist you promp...

Sam Appliance R.

Liberty home Guard
Hello Liberty Home Guard, Miss Nia U...

Hello Liberty Home Guard, Miss Nia Ulloa was my service person today. She was pleasant, professional, and knowledgeable about the ...

Annmarie G.

Liberty home Guard
Love this company! The process is ve...

Love this company! The process is very simple. Always of great assistance and concern! Luis Pena was a tremendous help!

Kiah M

Liberty home Guard
You're the best-thank you, José Mos...

You're the best-thank you, José Mosquea, for your kindness and cheerful spirit. amazing customer service!

Danise L

Liberty home Guard
Great experience with Nai Ulloa!

Great experience with Nai Ulloa!

Laticia W

Liberty home Guard
Liberty Home Guard is highly recomme...

Liberty Home Guard is highly recommended. Having this policy provides me a peace of mind for unexpected costly home repairs!

Nique N

Liberty home Guard
Good price. Quickly connected me wit...

Good price. Quickly connected me with a tech for my dryer issue. The tech was prompt, polite, professional, and thorough.

Julian G

Liberty home Guard
We love working with liberty home gu...

We love working with liberty home guard. We are always able to get in touch with a live person and payments are always made in a t...

Sentinel Plumbing LLC

Liberty home Guard
This amazing customer service repres...

This amazing customer service representative was easy to understand, caring, informative and is the best person I've spoken to dur...

Audrey P

Liberty home Guard
The sales rep. Kevin Moore did a gre...

The sales rep. Kevin Moore did a great job. He was able to get me a great deal for an annual membership!

Tyler E

Liberty home Guard
Liberty Home Guard
Need help?

Talk to our Liberty Home Guard Agents 24/7.

(866) 225-7958