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Kenmore elite refrigerator won’t make ice

Is your Frigidaire refrigerator ice maker not making ice, but the water dispenser is working perfectly? While it may seem like a minor issue, not having ice when you need it can be frustrating. Fortunately, understanding the potential causes of this problem and knowing how to troubleshoot and fix it can help you get your ice maker back in action. Learn about the most common causes of why your Frigidaire refrigerator’s ice maker may not be making ice, even though the water dispenser is functioning correctly. 

Key reasons for the problem:

%

40% of reported issues are the

Water Inlet Valvequestion

%

35% of reported issues are the

Ice Maker Assemblyquestion

%

20% of reported issues are the

Ice Maker Thermostatquestion

%

5% of reported issues are the

All Other Causesquestion

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Diagnostic and troubleshooting steps

This step-by-step guide will help you troubleshoot and resolve issues with your Kenmore Elite refrigerator’s ice maker!

Diagnostic & Troubleshooting
Check the Ice Maker Settings

Step 1:

Check the Ice Maker Settings

  • Ensure the ice maker is turned on and the arm or switch is in the correct position. 
  • Refer to your user manual for specific instructions for your Kenmore Elite model.
Inspect the Water Supply

Step 2:

Inspect the Water Supply

  • Verify that the water supply valve is fully open and examine the line for kinks, leaks, or clogs.
  • Check your home’s water pressure to ensure it meets the refrigerator’s requirements (typically 20-120 psi).
Check the Freezer’s Temperature

Step 3:

Check the Freezer’s Temperature

  • Use a thermometer to check the freezer’s temperature.
  •  If it’s above 5°F, adjust the settings and allow 24 hours for the temperature to stabilize.
Replace the Water Filter

Step 4:

Replace the Water Filter

  • A clogged water filter can restrict water flow to the ice maker. Replace the filter if it’s been more than six months since the last replacement. 
  • Be sure to use a Kenmore-compatible water filter for optimal performan
Thaw a Frozen Water Line

Step 5:

Thaw a Frozen Water Line

  • If you suspect the water line is frozen, unplug the refrigerator and allow the line to thaw.
  • You can speed up the process by using a hairdryer set to low heat, but exercise caution to avoid damaging the line.
Inspect the Ice Maker for Damage

Step 6:

Inspect the Ice Maker for Damage

  • Examine the ice maker for visible damage or wear. 
  • If you notice broken components or if the unit still won’t produce ice after completing the previous steps, it may need to be repaired or replaced.
Get a Home Warranty to Cover Everyday Appliance Wear

Step 7:

Get a Home Warranty to Cover Everyday Appliance Wear

  • Everyday use wears appliances down—protect them with a warranty from a provider like Liberty Home Guard.

 

Key actions for homeowners:

  • Regularly clean the drain filter every month to prevent blockages.
  • Inspect the drain hose periodically for clogs, kinks, or damage.
  • Avoid using excessive detergent, as it can create residue buildup that clogs filters and hoses.
  • Always check pockets for small objects before starting a wash cycle.
  • Have your washer serviced regularly to ensure all components are in good working condition.
Diagnostic & Troubleshooting
Diagnostic & Troubleshooting

Most common repairs needed to fix a frigidaire refrigerator

When your refrigerator isn't making ice, certain repairs are more commonly required than others. Below are the most frequent fixes:

    • Inspect the Water Supply Line: Check if the water supply line is kinked, clogged, or disconnected, as this can prevent water from reaching the ice maker.
    • Replace the Water Inlet Valve: A faulty or clogged water inlet valve may not supply water to the ice maker. Replacing it can resolve the issue.
    • Clear Clogged or Frozen Fill Tube: The fill tube that supplies water to the ice maker can become frozen or clogged, blocking water flow.
    • Inspect the Water Filter: A clogged or outdated water filter can restrict water flow, affecting the ice-making process. Replace it every 6 months.

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