Liberty Home Guard Reviews & Ratings 
Homeowners across the country choose, trust, and recommended Liberty Home Guard Home Warranties over any other provider in the nation.
Homeowners across the country choose, trust, and recommended Liberty Home Guard Home Warranties over any other provider in the nation.
I really appreciated the genuine service provided by Rose today regarding our accounts receivable. She was helpful and kind and these days that can be hard to find. It goes a long way so thank you!
Matthew Jose is amazing goes out of his way to give Great Customer Service. He is very polite , very helpful Matthew Jose is attentive. I give him 5 Star keep up the great work Matthew Jose
Francisco is very patience, diligent and courteous and most of all very professional and excellent customer service representative. Thank you!
From inception, HONESTY & TRANSPARENCY have always been one of our guiding principles. We understand the needs of our customers and we truly do care. We are licensed and sanctioned by State Regulators and we are here to help, not hurt. Many other companies take advantage of customers, that's why we compel you to DO YOUR RESEARCH before deciding which Home Warranty company is right for you.
James Regalado had been been very constant in communication assigning need jobs that become available. Very nice and helpfull.
Have had major breakdowns while insured with this company… tub leakage, etc.. repairs made quickly and diligently…Thanks
Mel Griffin was absolutely phenomenal in getting me signed up! He’s very polite and professional, and he worked with me to get the best policy for our family.
Read MoreLyn Cruz was he most amazing and helpful agent ive ever had the pleasure of speaking with at liberty home guard. working with liberty home guard has been a true blessing getting work approved is simpl...
I am a Sub contractor with Liberty Home guard and all there employees a easy to work with and they have very good customers just a good all around home warranty company to work with
VERY HELP WITH LIBERTY HOME GAURD WARRANTY SYSTEM OPRATION AND POLICY THANK YOU AGAIN MATHEW JOSEPH
Read MoreI am a certified contractor through liberty home guard and have been in their service for a while now. I have done almost 100 jobs a month with them and do a large majority of jobs ranging from electr...
Austin Graham was extremely knowledgeable about coverage. He made selecting my plan easy, and definitely increased my confidence in going with Liberty Home Guard over competitors.
Read MoreSuch a fantastic company to work with! Super streamlined process, easy to follow, and amazing support agents such as Lorie Smith that truly make the process so a lot simpler. I’m glad we have th...
Hanna Castle it's the best, she is very helpful and solve all your questions and needs. Highly recommended.
Lyn Cruz is really helpful and nice. He even stayed on the line with me until I got an answer from the approval team for the first job that was assign to us.
I work with Liberty Home Guard as a licensed technician and never had an issue with either of the staff and or the jobs given to me I appreciate them and hope that our work can continue
Read MoreAfter reviewing multiple home warranty companies I chose Liberty Home Guard. Austin, the company's representative, was a large factor in this decision. He was incredibly professional, patient, and...
As a vendor for Liberty Home Guard Jose Regalado was very friendly and professional. He dispatched the work order and we took care of Liberty Home Guards customers
Read MoreLiberty has been a great warranty company in the year I have been using them. On this occasion Mike Rodriguez assisted me and was professional, friendly and helpful. Confident that the repair will be ...
Read MoreToday I called LHG for some assistance and Rose Riveras helped me with the call. She was very quick and was able to help me all the way through. Very profesional, great customer service. Thank you Ros...
Will Laurence very well answered all the questions that I had about the home warranty and was able to provide me the necessary information that I needed in order to make a decision.
Abby Reyes is a wonderfull costumer service agent!! she definitely is a plus for the company and for the customers
Matthew & Christi & Lyn was so kind and respectful answering all my questions I had. Pleasure communicating with such a kind soul!
Read MoreLiberty Home Guard I would like to thanks Matthew Joseph for being some patient with me while helping assigning work orders. He help me comb through the work orders to make sure the customer was getti...
After speaking with Eric Williams, I understood the procedure needed for replacement of my over the range microwave. He walked me through it.
Read MoreI had a great experience with the amazing plumber Liberty Home Guard assigned us. The plumber's name is Antonio "Tony" Cuellar. He does a lot of work in the Austin / Houston / San Antoni...
Read MoreI am a service provider, Noel Acosta has helped me with many authorizations and claims with no issues. He has patient with my questions and always helps me with my issues. He is very good representati...
Read MoreThe service team at liberty home guard amazing, specially Noel Acosta was really helpful with our issue and he was contact us for follow up and make sure everything is ok Thank you again Librity home ...
Maxime Torres was very helpful and set up my claim and explained everything I needed to know ChrisB
The Customer Service Representative was so polite and help me with my issue and explain to me
Thanks Lorie Smith for your assistance. Clearly communicated and completed job effectively.
Professional and knowledgeable about service needs. Thank you!
A home warranty is a service contract that covers the cost of repairs and replacements for your home’s systems and appliances when they break down over time from normal wear and tear.
It’s simple, you can select the coverage plan of your choice that is the best fit for your home and budget.
When you request service for a covered item, you will be charged a pre-set fee in order to initiate the service request.
With an LHG home warranty, when a covered item needs repair, simply follow these steps:
Liberty Home Guard offers 3 different plans depending on the coverage your home needs. The Total Home Guard is a combination of both our Appliance Guard and Systems Guard plan. It is our most comprehensive and most economical.
We offer add-ons to each plan. Check HERE for our Home Warranty Plans & Policies page to learn more about everything we cover.
A home warranty covers the costs of repairs and replacements of major home appliances and systems. Home systems, for example, include plumbing, electrical, and HVAC.
Homeowners insurance provides coverage if theft or natural disaster hits.
The main difference is that a manufacturer’s warranty generally covers the failed part of a single appliance, but usually doesn’t include the cost of labor or repair. With a home warranty, one plan covers a variety of systems and appliances, making it a more cost-effective way to safeguard your home.
A home warranty protects the homeowner’s budget by removing the risk of fluctuating expenses when big ticket items break down. With a Liberty Home Guard home warranty, the homeowner will pay for a monthly plan, along with a flat rate service call fee associated with any repairs, rather than the full retail cost of replacing or repairing any of their home appliances or systems.
No. Liberty Home Guard doesn’t require a home inspection or any maintenance records to purchase a home warranty plan.
Liberty Home Guard will dispatch a licensed technician to your home within 24 - 48 (business) hours of your request. Extenuating circumstances do apply.
Yes, you absolutely can. We only ask that you reach out to us first so that we can authorize the contractor you'd like to work with. This helps ensure that the highest standards are applied and that you and your family are kept safe. In our experience, you will usually save the most money and get the best work done using an LHG Certified Professional. All of our contractors are licensed professionals, and their work comes with a 60-day workmanship guarantee.
You can take your warranty with you to your new home, or cancel your warranty plan.
To cancel your policy with Liberty Home Guard, please log in to your online customer portal and select the ‘Policy Details’ tab. There you will find a link titled ‘Cancel Coverage’. Alternatively, you can also call us at (866) 465-2403 or email us [email protected].
Once you sign up for an LHG policy, you will receive an email with instructions on how to register your account that will include your username and password.
Once your coverage kicks in, schedule a request online any time HERE. You can also dial 833-LHGUARD (866) 396-5837 for your request.
You can check any job’s status by logging into your account HERE.
If we determine your covered item is beyond repair, we’ll offer a replacement or find you another solution that works for your situation.
We work with licensed contractors in your area who have been regularly evaluated by customers to meet our high standards.
Of course. Simply re-request the service online or by phone. All work done with our service providers comes with a 60-day workmanship guarantee, so if the issue isn’t resolved, we’ll send a service provider back to you, at no charge.
To cancel your policy with Liberty Home Guard, please log in to your online customer portal and select the ‘Policy Details’ tab. There you will find a link titled ‘Cancel Coverage’. Alternatively, you can also call us at (866) 465-2403 or email us [email protected].
Yes, there are some limitations to what a home warranty plan can cover. Home warranties cover breakdowns that occur due to normal wear and tear. For example, if a fan in your AC unit breaks due to natural use, LHG would cover the replacement. However, if that AC was broken from human misuse or a natural event, it would not fall under our coverage.
No, it doesn’t. You can get an LHG warranty plan no matter the age of your appliances.
You can start requesting service after 30-60 days depending on the coverage you purchase. If you purchased your plan while buying your home, ask your agent about whether or not we start coverage on the day the escrow closes.
If, for any reason, you need to change your plan, you can do so within the first 30 days of purchasing your coverage. To make a switch call (833) 544-8273
Yes, you can read a sample Service Contract Agreement HERE.
LHG seeks to empower its customers, enabiling you to find the contract term that is right for you. You can purchase a policy that is month-to-month, annual, or multi-year. Our multi-year plans provide the most value, call us toll free at (866) 396-5837 to find out more.
If you have set up automatic payments with us, we will send your new contract 30 days before the old one expires. If you are not on an automatic payment system, you can continue coverage by logging into your account or calling us toll-free at (866) 396-5837.
Yes, you can cancel at any time. If your cancellation occurs within the first 30 days of your coverage, we’ll refund your contract fees minus the cost of claims paid, and we will charge a small administrative overhead fee. If you cancel after the 30th day, you’ll receive a prorated refund of your contract fees for the rest of the contract term minus the cost of claims paid, and we will charge a small administrative overhead fee.
To cancel your policy with Liberty Home Guard, please log in to your online customer portal and select the ‘Policy Details’ tab. There you will find a link titled ‘Cancel Coverage’. Alternatively, you can also call us at (866) 465-2403 or email us [email protected].
No, we do not have a limit, although some coverage limitations, such as cost caps, may apply.
A home warranty is a service contract that covers the cost of repairs and replacements for your home’s systems and appliances when they break down over time from normal wear and tear.
It’s simple, you can select the coverage plan of your choice that is the best fit for your home and budget.
When you request service for a covered item, you will be charged a pre-set fee in order to initiate the service request.
With an LHG home warranty, when a covered item needs repair, simply follow these steps:
Liberty Home Guard offers 3 different plans depending on the coverage your home needs. The Total Home Guard is a combination of both our Appliance Guard and Systems Guard plan. It is our most comprehensive and most economical.
We offer add-ons to each plan. Check HERE for our Home Warranty Plans & Policies page to learn more about everything we cover.
A home warranty covers the costs of repairs and replacements of major home appliances and systems. Home systems, for example, include plumbing, electrical, and HVAC.
Homeowners insurance provides coverage if theft or natural disaster hits.
The main difference is that a manufacturer’s warranty generally covers the failed part of a single appliance, but usually doesn’t include the cost of labor or repair. With a home warranty, one plan covers a variety of systems and appliances, making it a more cost-effective way to safeguard your home.
A home warranty protects the homeowner’s budget by removing the risk of fluctuating expenses when big ticket items break down. With a Liberty Home Guard home warranty, the homeowner will pay for a monthly plan, along with a flat rate service call fee associated with any repairs, rather than the full retail cost of replacing or repairing any of their home appliances or systems.
No. Liberty Home Guard doesn’t require a home inspection or any maintenance records to purchase a home warranty plan.
Liberty Home Guard will dispatch a licensed technician to your home within 24 - 48 (business) hours of your request. Extenuating circumstances do apply.
Yes, you absolutely can. We only ask that you reach out to us first so that we can authorize the contractor you'd like to work with. This helps ensure that the highest standards are applied and that you and your family are kept safe. In our experience, you will usually save the most money and get the best work done using an LHG Certified Professional. All of our contractors are licensed professionals, and their work comes with a 60-day workmanship guarantee.
You can take your warranty with you to your new home, or cancel your warranty plan.
To cancel your policy with Liberty Home Guard, please log in to your online customer portal and select the ‘Policy Details’ tab. There you will find a link titled ‘Cancel Coverage’. Alternatively, you can also call us at (866) 465-2403 or email us [email protected].