Liberty Home Guard Reviews

Liberty Home Guard Reviews & Ratings Liberty Home Guard

Homeowners across the country choose, trust, and recommended Liberty Home Guard Home Warranties over any other provider in the nation.

Liberty's representative, Noah Carter, was polite, knowledgeable and easily understood. He answered all my questions, offered suggestions and was able to do so without hesitation. There was no har...
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- Ellen C, June 8, 2022
First off I did my research, and honestly there are several decent ones to look at, but Liberty Home Guard to me was the clear winner so I took a chance. And from the start I was contacted by a LHG re...
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- KrezMan, June 7, 2022
We were looking for a home warranty company and they had an excellent rating so I inquired.. I spoke with Jerry in sales and he walked me thru everything and I was highly satisfied with his knowledge ...
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- Gloria K, June 7, 2022
Home Warranty Reviews Honesty & Transparency

From inception, HONESTY & TRANSPARENCY have always been one of our guiding principles. We understand the needs of our customers and we truly do care. We are licensed and sanctioned by State Regulators and we are here to help, not hurt. Many other companies take advantage of customers, that's why we compel you to DO YOUR RESEARCH before deciding which Home Warranty company is right for you.

I researched many home warranty companies before I made my decision to go with Liberty Home Guard. I never had purchased a plan prior, but the agent I worked with Brad took me though the entire proces...
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- Colleen S, June 7, 2022
My AC upstairs quit working last weekend, and the temperature had reached 95 degrees. Therefore, it needs to be fixed right away, and I called the AC company that I currently have the annual maintenan...
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- Sang T, June 6, 2022
Roxanne was particularly helpful in submitting our claim. When the phone line accidentally dropped during our call, she promptly called me back. I do not recall another service representative from ANY...
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- Anna R, June 6, 2022
Norman assisted me with purchasing a home warranty for a client and the entire process was completed in minutes. He stayed on the phone with me as I navigated selecting the package online and walked m...
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- Deb F, June 6, 2022
Noah Carter was wonderful to work with on signing up for a policy and went out of his way many times to ensure we got a policy that worked for us. I reviewed many companies before signing up with LHG ...
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- Jonathan S, June 6, 2022
Great company with a very easy claims process. The staff cares and from my personal experience, goes above and beyond to make sure the job gets done as soon as possible.       ...
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- Phyllis H, June 5, 2022
I appreciated the personal follow up recently by an account representative, Gabriela Adams, following a recent repair service to ensure the work was completed and that I was satisfied. I really apprec...
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- Brent A, June 5, 2022
I, Merinda, had a delightful telephone inquiry with sales representative Joshua Parker. He answered all my questions versus reciting the expected spill. He was very knowledgable about what services th...
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- David O, June 5, 2022
Jamie took the time to listen and then the extra time to independently and proactively research the possible cause of my issue. Within 2 minutes my inquiry was satisfied and Jamie proved to me that an...
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- Dean G, June 5, 2022
As a new customer with Liberty Home Guard Home Warranty, I was having an issue and considering canceling the warranty. However, Eli Gold was awesome in resolving my issue in a very professional and sa...
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- Sandra M, June 4, 2022
I own multiple properties and having Liberty Home Gurad as a repair warranty company eliminates one of the headaches I have to worry about on daily basis. Thank you for the great service.   ...
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- Mera V, June 4, 2022
Abigail was a pleasure to work with. The technician she sent to my house was also thorough and courteous. My garbage disposal replacement went through seamlessly.      
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- John R, June 4, 2022
Easy to understand coverage details and Eric found me deals that work for my budget. Will follow-up with a review should I need to file a claim.           &n...
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- Karla Q, June 3, 2022
Finally, Lauren Davis and Logan Harris have resolved my account issue and initiated my claim for repair of my refrigerator ice maker. There were some earlier "human errors" in entering infor...
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- Laquita T, June 3, 2022
George was very friendly, pleasant and knowledgeable in discussing my home warranty needs and was able to provide suggestions for a plan which would work for me. Highly Recommend!!!    ...
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- Vincent T, June 3, 2022
Jonathan Murphy was my sales representative who helped me purchage Liberty Home Guard Warranty. He did professional job helping me get good discounts on this warranty service. I hope the warranty serv...
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- S M, June 2, 2022
I had an excellent experience from James and gabrile they were very professional. They took me through the process and they made it easy to understand. They were very patient with me.   &nb...
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- Cheryl D, June 2, 2022
Noah Carter at Liberty Home Guard made signing up for a home warranty seamless and easy. My husband and I are so pleased with our purchase. We look forward to building a great rapport over the next se...
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- Ariel H, June 2, 2022
I’ve been calling various warranty company’s and Eric was very helpful and explained all coverages clearly. Liberty also has coverage other warranty plans don’t, it’s obvious t...
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- Cherokee M, June 1, 2022
Joshua Parker was extremely professional and courteous when helping me pick out the right plan for my home. He answered all my questions in detail to make sure I understood what was covered and protec...
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- Nicole T, June 1, 2022
I was looking for a home warranty plan and after researching several, decided on Liberty Home Guard. I didn’t want to be pestered by salespeople or pressured into buying anything. I worked with ...
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- Lilian, June 1, 2022
Liberty Home Guard is the BEST! Manuel the customer service agent was helpful today, as is all of their customer service representatives.    
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- Dana r, May 31, 2022
Daniel Cooper is an asset to Liberty Home Guard. He is very professional and attentive to his clients needs.
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- Alecia C, May 31, 2022
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Frequently Asked Questions

  • What is a home warranty?

    A home warranty is a service contract that covers the cost of repairs and replacements for your home’s systems and appliances when they break down over time from normal wear and tear.

  • How does a home warranty work?

    It’s simple, you can select the coverage plan of your choice that is the best fit for your home and budget.

    When you request service for a covered item, you will be charged a pre-set fee in order to initiate the service request.

    With an LHG home warranty, when a covered item needs repair, simply follow these steps:

    • File a claim online or call.
    • After paying your set fee, we’ll put you in contact with a local contractor to schedule your appointment.
    • After officially diagnosing the problem, the contractor will contact us to make sure the issue is covered by your plan.
    • If everything checks out, the contractor will then repair or replace the item in question.
    • Afterwards, we’ll check in with you by email or phone to make sure you’re happy with the job.
  • What does a home warranty cover?

    Liberty Home Guard offers 3 different plans depending on the coverage your home needs. The Total Home Guard is a combination of both our Appliance Guard and Systems Guard plan. It is our most comprehensive and most economical.

    We offer add-ons to each plan. Check HERE for our Home Warranty Plans & Policies page to learn more about everything we cover.

  • How is a home warranty different from homeowner’s insurance?

    A home warranty covers the costs of repairs and replacements of major home appliances and systems. Home systems, for example, include plumbing, electrical, and HVAC.

    Homeowners insurance provides coverage if theft or natural disaster hits.

  • How is a home warranty different from a manufacturer’s warranty?

    The main difference is that a manufacturer’s warranty generally covers the failed part of a single appliance, but usually doesn’t include the cost of labor or repair. With a home warranty, one plan covers a variety of systems and appliances, making it a more cost-effective way to safeguard your home.

  • Why is buying a home warranty a good decision for homeowners?

    A home warranty protects the homeowner’s budget by removing the risk of fluctuating expenses when big ticket items break down. With a Liberty Home Guard home warranty, the homeowner will pay for a monthly plan, along with a flat rate service call fee associated with any repairs, rather than the full retail cost of replacing or repairing any of their home appliances or systems.

  • Do I have to get a home inspection before getting a Liberty Home Guard home warranty?

    No. Liberty Home Guard doesn’t require a home inspection or any maintenance records to purchase a home warranty plan. Also, we will not refuse coverage due to the age of your home’s systems and appliances.

  • How long does it take to fulfill a service request?

    Liberty Home Guard will dispatch a licensed technician to your home within 24 - 48 (business) hours of your request. Extenuating circumstances do apply.

  • Can I choose my own service contractor?

    Under certain circumstances, you can. Most of the time, however, it will make the most sense and save the most money by letting us use an LHG Certified Professional. All of our contractors are licensed professionals, and their work comes with a 60-day workmanship guarantee.

  • What happens if I sell my home?

    You can take your warranty with you to your new home, or cancel your warranty plan.

    To cancel your policy with Liberty Home Guard, please call us at (646) 561-8855 or email accounts@libertyhomeguard.com.

  • How long does my contract last?

    LHG seeks to empower its customers, enabiling you to find the contract term that is right for you. You can purchase a policy that is month-to-month, annual, or multi-year. Our multi-year plans provide the most value, call us toll free at (866) 396-5837 to find out more.

  • How do I make sure my coverage continues?

    If you have set up automatic payments with us, we will send your new contract 30 days before the old one expires. If you are not on an automatic payment system, you can continue coverage by logging into your account or calling us toll-free at  (866) 396-5837.

  • Can I cancel at any time?

    Yes, you can cancel at any time. If your cancelation occurs within the first 30 days of your coverage, we’ll refund your contract fees minus the cost of claims paid, and we will charge a small administrative overhead fee. If you cancel after the 30th day, you’ll receive a prorated refund of your contract fees for the rest of the contract term minus the cost of claims paid, and we will charge a small administrative overhead fee.

    To cancel your policy with Liberty Home Guard, please call us at (866) 465-2403 or email accounts@libertyhomeguard.com.

  • Is there a limit to the number of repairs I get during my contract term?

    No, we do not have a limit, although some coverage limitations, such as cost caps, may apply.

  • What is a home warranty?

    A home warranty is a service contract that covers the cost of repairs and replacements for your home’s systems and appliances when they break down over time from normal wear and tear.

  • How does a home warranty work?

    It’s simple, you can select the coverage plan of your choice that is the best fit for your home and budget.

    When you request service for a covered item, you will be charged a pre-set fee in order to initiate the service request.

    With an LHG home warranty, when a covered item needs repair, simply follow these steps:

    • File a claim online or call.
    • After paying your set fee, we’ll put you in contact with a local contractor to schedule your appointment.
    • After officially diagnosing the problem, the contractor will contact us to make sure the issue is covered by your plan.
    • If everything checks out, the contractor will then repair or replace the item in question.
    • Afterwards, we’ll check in with you by email or phone to make sure you’re happy with the job.
  • What does a home warranty cover?

    Liberty Home Guard offers 3 different plans depending on the coverage your home needs. The Total Home Guard is a combination of both our Appliance Guard and Systems Guard plan. It is our most comprehensive and most economical.

    We offer add-ons to each plan. Check HERE for our Home Warranty Plans & Policies page to learn more about everything we cover.

  • How is a home warranty different from homeowner’s insurance?

    A home warranty covers the costs of repairs and replacements of major home appliances and systems. Home systems, for example, include plumbing, electrical, and HVAC.

    Homeowners insurance provides coverage if theft or natural disaster hits.

  • How is a home warranty different from a manufacturer’s warranty?

    The main difference is that a manufacturer’s warranty generally covers the failed part of a single appliance, but usually doesn’t include the cost of labor or repair. With a home warranty, one plan covers a variety of systems and appliances, making it a more cost-effective way to safeguard your home.

  • Why is buying a home warranty a good decision for homeowners?

    A home warranty protects the homeowner’s budget by removing the risk of fluctuating expenses when big ticket items break down. With a Liberty Home Guard home warranty, the homeowner will pay for a monthly plan, along with a flat rate service call fee associated with any repairs, rather than the full retail cost of replacing or repairing any of their home appliances or systems.

  • Do I have to get a home inspection before getting a Liberty Home Guard home warranty?

    No. Liberty Home Guard doesn’t require a home inspection or any maintenance records to purchase a home warranty plan. Also, we will not refuse coverage due to the age of your home’s systems and appliances.

  • How long does it take to fulfill a service request?

    Liberty Home Guard will dispatch a licensed technician to your home within 24 - 48 (business) hours of your request. Extenuating circumstances do apply.

  • Can I choose my own service contractor?

    Under certain circumstances, you can. Most of the time, however, it will make the most sense and save the most money by letting us use an LHG Certified Professional. All of our contractors are licensed professionals, and their work comes with a 60-day workmanship guarantee.

  • What happens if I sell my home?

    You can take your warranty with you to your new home, or cancel your warranty plan.

    To cancel your policy with Liberty Home Guard, please call us at (646) 561-8855 or email accounts@libertyhomeguard.com.

Liberty Home Guard
Need help?

Talk to our Liberty Home Guard Agents 24/7.

(866) 925-3299
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