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Liberty Home Guard Reviews

Liberty Home Guard Reviews & Ratings Liberty Home Guard

Homeowners across the country choose, trust, and recommended Liberty Home Guard Home Warranties over any other provider in the nation.

I signed up last month with Robert Shapiro from Liberty Home Guard. Robert was very professional, respectful and courteous. He made the process very easy and without any high pressure sales tactics. I...
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- Chuck L, April 6, 2021
I am indeed pleased with the service I get from Liberty Home Guard. Thank you so much for always being there for our family. An outstanding attitude is what we feel each time we reach out  
- Condola M, April 5, 2021
I have been with Liberty Home Guard for some time and when I need them they always come through. Customer service is fantastic: helpful and caring.  
- Estella C, April 5, 2021
Home Warranty Reviews Honesty & Transparency

From inception, HONESTY & TRANSPARENCY have always been one of our guiding principles. We understand the needs of our customers and we truly do care. We are licensed and sanctioned by State Regulators and we are here to help, not hurt. Many other companies take advantage of customers, that's why we compel you to DO YOUR RESEARCH before deciding which Home Warranty company is right for you.

I’m looking forward to using Liberty Home Insurance. It seems like a good company. I worked with Eric Thompson who was very knowledgeable and easy to work with.  
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- Rick R, April 4, 2021
LHG is great. I have 2 homes with them for about 4 years. Very helpful company and caring, attentive staff. I am recommending them to my friends constantly.    
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- Brett H, April 4, 2021
The fixing quality was good and also customer service is friendly and professional. But technician has been changed couple times but with my friends it never happened like that. May be it's an exc...
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- Vijay P, April 3, 2021
Easy to schedule service, reasonably priced. Peace of mind for a single parent! I had a Saturday morning plumbing emergency and Liberty’s rep showed he really cared and ensured immediate help. I...
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- Gabriella C, April 3, 2021
I spoke to Monica today about a hot water heater issue and she was so helpful, professional, and quick to follow up. I can tell Monica cares about doing a good job. Excellent customer service! &nbs...
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- J Miller, April 3, 2021
Liberty Home Guard responded to my problem immediately and scheduled a dishwasher repair appointment promptly. The repairman was handy and professional. Highly appreciated.
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- Mark B, April 2, 2021
I've filed a couple of claims with LHG over the past several years. They have always sent me great technicians, and when the issue wasn't covered, they helped me to understand my policy covera...
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- Donna M, April 2, 2021
Barry was awesome! He took the time to explain the details, benefits and options available. They seem much more comprehensive than the competition. I look forward to working with them.   &n...
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- Maria W, April 1, 2021
Easy to schedule service, reasonably priced. Peace of mind for this single parent. I had a Sunday morning plumbing emergency, and the customer service rep understood the importance and coordinated imm...
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- Jacob T, April 1, 2021
These guys were great with installing frost proof outside faucets. Same day appointment, and they were quick and professional. I'll be calling these guys again.      
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- Rafe J, March 31, 2021
I love Liberty Home Guard's service. I have tried others, and they just don't match this company. Every time I have had a problem, they have been there for me until the end. And made sure all ...
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- Caitlin M, March 29, 2021
Their staff is amazing. I’ve placed three claims in the last two years and each was covered. This was new to me as every other company I was with prior I had to pay extra on top of my fee. Keep ...
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- James E, March 29, 2021
Have been looking for a home warranty for a while. I'm totally paranoid about these things (but at least they don't call you 5 times a day like car warranty companies do). I talked with Robert...
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- Gary C, March 28, 2021
Liberty Home Guard has been quick to respond to issues (we've had two claims in our three years of owning this house). Their prices are reasonable and the staff are great.  
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- Alan A, March 27, 2021
Liberty Home Guard is the best. I had two issues, and it took about 2 hours to set up a time for the technician to come and fix both. Both pros Liberty sent were great too. Would recommend Liberty'...
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- Clifton M, March 27, 2021
The process of getting an electrician to my home was quick and easy. I made one call, and Liberty Home Guard handled the rest. The electrician showed-up when he said he would and fixed the problem pro...
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- Michael F, March 26, 2021
I just switched from First American to Liberty Home Guard over the phone with Barry Stein. He was very professional and helpful. The 5-year warranty was a little too expensive for me, so he gave me th...
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- Julie J, March 25, 2021
To date, we have submitted claims twice on our A/C system and once on our appliances. Liberty Home Guard was prompt in scheduling and kept me informed throughout the process. Our warranty has already ...
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- Hollie M, March 25, 2021
Submitted a request for a garbage disposal leak on Tuesday, and the job was completed on Wednesday morning. Fast, efficient, and the technician cleaned up after he was done.  
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- Victor M, March 24, 2021
I write this review of Brad Spelling, an Advisor in the Sales and Client Services Dept at Liberty Home Guard. I called to inquire about a new Home Warranty for a condo I am buying. I was happily surpr...
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- Pamela S, March 23, 2021
Switched from American Home Shield to LHG. Nathan, Eric, Adam, and the team have been incredibly helpful and very responsive. I had some unique issues I needed to work out with rental properties and t...
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- Brad R, March 23, 2021
I just purchased my 3 year plan on March 1, 2021 with Brad Spelling. We had been emailing back and forward during the night. Brad did a wonderful job explaining the plan that I had chosen. He was very...
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- Renee P, March 22, 2021
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Frequently Asked Questions

  • What is a home Warranty?

    A home warranty is a service contract that covers the cost of repairs and replacements for your home’s systems and appliances when they break down over time from standard wear and tear.

  • Why do I need a home warranty?

    When home systems and appliances break down, it can mean more than an out of use refrigerator. You can be saddled with unexpected expenses that add up fast.

    Instead of paying the full retail cost of repair or replacement, a home warranty will help you manage the costs of unexpected breakdowns.

  • How does a home warranty plan work?

    It’s simple, you can select the coverage plan of your choice that is the best fit for your home and budget.

    When you request service for a covered item, you will be charged a pre-set fee in order to initiate the service request.

    With an LHG Home Warranty, when a covered item needs repair, simply follow these steps:

    • Request the service online or call (866) 396-5837
    • After paying your set fee, we’ll put you in contact with a local contractor to schedule your appointment.
    • After officially diagnosing the problem, the contractor will contact us to make sure the issue is covered by your plan.
    • If everything checks out, the contractor will then repair or replace the item in question.
    • Afterwards, we’ll check in with you by email or phone to make sure you’re happy with the job.
  • Why is buying a home warranty a good decision for my budget?

    A home warranty protects your budget by removing the risk of fluctuating expenses when big ticket items break down. If you have a Liberty Home Guard Home Warranty, then you’ll pay for your monthly plan, along with the set trade service call fee associated with any repairs, instead of the full retail cost of replacing or repairing any of your home items or systems.

  • Do I have to have a home inspection before I can get an Liberty Home Guard Home Warranty?

    No. Liberty Home Guard doesn’t require a home inspection or any maintenance records to purchase a home warranty plan. Also, we will not refuse coverage due to the age of your home’s systems and appliances.

  • How is a home warranty different from homeowner’s insurance?

    A good way to think about the difference is: homeowner’s insurance usually protects you from things that might happen to your home, like fires or theft. A home warranty helps protect your budget by covering components of home systems and appliances that breakdown from normal wear and tear.

  • What’s the difference between a home warranty and a manufacturer’s warranty?

    The main difference is that a manufacturer’s warranty generally covers the failed part of a single appliance, but usually doesn’t include the cost of labor or repair. With a home warranty, one plan covers a variety of systems and appliances, making it a more cost effective way to safeguard your home.

  • Can I choose my own service contractor?

    Under certain circumstances you can. Most of the time however, it will make the most sense and save you the most money by letting us find you an LHG Certified Professional. All of our contractors are licensed professionals, and their work comes with a 60-day workmanship guarantee.

  • What does a Liberty Home Guard Home Warranty cover?

    We offer an array of home warranty plans to cover the most important systems and appliances in your home. Click HERE for a sample of our plans and to see which appliances we cover. You can also check out a sample contract HERE.

  • Are there any exclusions to my contract or limits to my coverage?

    Yes, there are some limitations to what a Home Warranty plan can cover. LHG always has its customers in mind. We meticulously study and evaluate which systems and appliance breakdowns are most likely to disrupt your home to ensure we cover you for what matters most. Home Warranties cover breakdowns that occur due to normal wear and tear. Take for example if a fan in your AC unit breaks due to natural use, that’s where LHG would step in to cover the replacement. However, if that AC was broken from human misuse or a natural event, it would not fall under our coverage. The good news is, in the event it occurred because of a natural event such as a hurricane, homeowner’s insurance may cover the damage.

  • My Systems and Appliances are old, does that matter?

    No, it doesn’t. You can get a LHG warranty plan no matter the age of your appliances.

  • When can I start using my plan?

    You can start requesting service after 30-60 days depending on the coverage you purchase. If you purchased your plan while buying your home, ask your agent about whether or not we start coverage on the day escrow closes.

  • Can I change my plan later?

    If, for any reason, you need to change your plan, you can do so within the first 30 days of purchasing your coverage. To make a switch call 833-LHGUARD (544-8273)

  • Can I view a sample Service Contract Agreement?

    Yes, you can read a sample Service Contract Agreement HERE.

  • How long does my contract last?

    LHG seeks to empower its customers, enabiling you to find the contract term that is right for you. You can purchase a policy that is month-to-month, annual, or multi-year. Our multi-year plans provide the most value, call us toll free at (866) 396-5837 to find out more.

  • How do I make sure my coverage continues?

    If you have set up automatic payments with us, will send your new contract 30 days before the old one expires. If you are not on an automatic payment system, you can continue coverage by logging into your account or calling us toll free at (866) 396-5837.

  • Can I cancel at any time?

    Yes, you can cancel at any time. If your cancelation occurs within the first 30 days of your coverage, we’ll refund your contract fees minus the cost of claims paid, and a small administrative overhead fee. If you cancel after the 30th day, you’ll receive a pro-rated refund of your contract fees for the rest of the contract term minus the cost of claims paid, and a small administrative overhead fee.

  • Is there a limit to the number repairs during my contract term?

    No, we do not have a limit, although some coverage limitations, such as cost caps, may apply.

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