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Liberty Home Guard Reviews

Liberty Home Guard Reviews & Ratings Liberty Home Guard

Homeowners across the country choose, trust, and recommended Liberty Home Guard Home Warranties over any other provider in the nation.

I woke at 3:30 in the morning to the smell of electrical smoke. I heard a loud pop noise. I searched my house and located the source. It was my AC fan/blower unit breaker that popped. I flipped the br...
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- TJ J, July 10, 2021
Jack Is amazing person to deal with so Positive enthusiastic & lots of happy energy. I called him about my laundry machine I was so stressed and depressed about it and he put a smile on my face wh...
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- Jonathan Z, July 10, 2021
As a homeowner, it was vert important for me to pick the right home warranty for my home. After constant research, Liberty home Guard was the only company that stood out to me. I signed up with them 2...
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- Sky Z, July 10, 2021
Home Warranty Reviews Honesty & Transparency

From inception, HONESTY & TRANSPARENCY have always been one of our guiding principles. We understand the needs of our customers and we truly do care. We are licensed and sanctioned by State Regulators and we are here to help, not hurt. Many other companies take advantage of customers, that's why we compel you to DO YOUR RESEARCH before deciding which Home Warranty company is right for you.

My husband us always on the road and I am handy to an extent lol but when I can't fix something I just login to the website and file my claim. I really hope anyone reads this and is looking for a ...
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- Alexandra M, July 9, 2021
l had a series of questions about my policy and Amanda was able to help me and answer every little question I had. That girl is great, she was very patient with me and made my experience worth while. ...
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- Nailka J, July 8, 2021
Signed up last year & have worked with Celine & her team on the few issues I’ve had. Never had issues waiting on hold or having rude contractors come to my home. We will definitely renew...
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- Jaylene R, July 8, 2021
The fact that I am able to get rep on the phone EVERY TIME I call is amazing. Amanda is always helpful and friendly! Any other company I have been with, and as a realtor I've been through A LOT of...
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- Julie E, July 8, 2021
I bought a plan for my elderly mother 3 years ago & Liberty treats her like a VIP customer. She speaks to no more than 4 people so it’s very personable which my mother finds comforting. We a...
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- Glen S, July 7, 2021
Jack is an absolute gem. Very professional, friendly and was able to answer every question i had. Thank you!!!!! Will definitely recommend you to my friends and family  
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- Ryan M, July 7, 2021
Liberty Home Guard offers the best customer service. I have been with them for two years and every time I had an issue, they assisted me right away. Their representatives are understanding and assist ...
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- Ness, July 6, 2021
Jordan marks help me set up my account, He explained all the benefits and was very attentive in answering all my concerns      
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- David M, July 6, 2021
I want to thank Norman Davis for helping me getting coverage for my home in Arizona, he worked will my real estate agent to get the right package for me, thanks again
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- Hashdi B, July 6, 2021
Eric Thompson was a pleasure to work. His knowledge about home warranties is above and beyond. I'm so glad that I purchased my home warranty with this company. I will definitely recommend all my c...
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- Eduardo A, July 5, 2021
The service is so great here! I’ve been with liberty home guard for some time. I was very stressed finding a good deal for this when I first got started. When I was on the phone, I had Sean and ...
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- Ariel C, July 5, 2021
Great customer service, was able to answer all my question and met my needs for a new house purchase. I am glad to have Liberty Home Guard Warranty there when I need them. Thank you!
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- Chuck C, July 4, 2021
I dealt with Sean Miller and he did a Great job explaining the coverage and replied to my emails and phone calls within minutes . I highly recommend this company and straightforward pricing was apprec...
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- Frank C, July 4, 2021
Eric was very knowledgeble, courteous and helpful. Fully went over all available options. Made the whole process easy to understand.    
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- Joe S, July 3, 2021
Mr. Barry Stein was very, very helpful and very courteous. There was no pressure and was able to successfully explain and answer all of our questions and concerns. We are happy that he will be our man...
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- Timothy H, July 3, 2021
Robert was very helpful and knowledgeable! I had my coverage quickly and at a reasonable cost.
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- Louis S, July 3, 2021
My sales rep, Brad Spelling, was very professional, knowledgeable of the products and called me back promptly. A great BBB rating certainly helped.  
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- Dan N, July 3, 2021
Just signed up today for my home appliance contract with Norman Davis. It was a pleasure speaking with him,, he was very clear explaining how the technicians and service Reps work. I was pleased with ...
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- Yvonne A, July 2, 2021
I spoke with Norman Davis regarding coverage for my home, he set me up with all the coverage I needed and even gave me a discount for signing up with a 5 year plan, I plan to stay in my home a long ti...
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- Bidarts, July 2, 2021
Eric gave the options and advantages. Thank you for walking me through.  
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- Ruth H, July 2, 2021
Our dryer went out, and despite this happening on a Sunday, Liberty set us up with a technician who came out the same week and replaced it. Everything went easy and smooth.
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- Gladys S, July 1, 2021
Brad Spelling was the best. We had a set call time and Brad explained everything, all coverages and was very patient by answering all our questions. He was not pushy. Brad has a great and personable m...
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- Manja Y, July 1, 2021
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Frequently Asked Questions

  • What is a home Warranty?

    A home warranty is a service contract that covers the cost of repairs and replacements for your home’s systems and appliances when they break down over time from standard wear and tear.

  • Why do I need a home warranty?

    When home systems and appliances break down, it can mean more than an out of use refrigerator. You can be saddled with unexpected expenses that add up fast.

    Instead of paying the full retail cost of repair or replacement, a home warranty will help you manage the costs of unexpected breakdowns.

  • How does a home warranty plan work?

    It’s simple, you can select the coverage plan of your choice that is the best fit for your home and budget.

    When you request service for a covered item, you will be charged a pre-set fee in order to initiate the service request.

    With an LHG Home Warranty, when a covered item needs repair, simply follow these steps:

    • Request the service online or call (866) 396-5837
    • After paying your set fee, we’ll put you in contact with a local contractor to schedule your appointment.
    • After officially diagnosing the problem, the contractor will contact us to make sure the issue is covered by your plan.
    • If everything checks out, the contractor will then repair or replace the item in question.
    • Afterwards, we’ll check in with you by email or phone to make sure you’re happy with the job.
  • Why is buying a home warranty a good decision for my budget?

    A home warranty protects your budget by removing the risk of fluctuating expenses when big ticket items break down. If you have a Liberty Home Guard Home Warranty, then you’ll pay for your monthly plan, along with the set trade service call fee associated with any repairs, instead of the full retail cost of replacing or repairing any of your home items or systems.

  • Do I have to have a home inspection before I can get an Liberty Home Guard Home Warranty?

    No. Liberty Home Guard doesn’t require a home inspection or any maintenance records to purchase a home warranty plan. Also, we will not refuse coverage due to the age of your home’s systems and appliances.

  • How is a home warranty different from homeowner’s insurance?

    A good way to think about the difference is: homeowner’s insurance usually protects you from things that might happen to your home, like fires or theft. A home warranty helps protect your budget by covering components of home systems and appliances that breakdown from normal wear and tear.

  • What’s the difference between a home warranty and a manufacturer’s warranty?

    The main difference is that a manufacturer’s warranty generally covers the failed part of a single appliance, but usually doesn’t include the cost of labor or repair. With a home warranty, one plan covers a variety of systems and appliances, making it a more cost effective way to safeguard your home.

  • Can I choose my own service contractor?

    Under certain circumstances you can. Most of the time however, it will make the most sense and save you the most money by letting us find you an LHG Certified Professional. All of our contractors are licensed professionals, and their work comes with a 60-day workmanship guarantee.

  • What does a Liberty Home Guard Home Warranty cover?

    We offer an array of home warranty plans to cover the most important systems and appliances in your home. Click HERE for a sample of our plans and to see which appliances we cover. You can also check out a sample contract HERE.

  • Are there any exclusions to my contract or limits to my coverage?

    Yes, there are some limitations to what a Home Warranty plan can cover. LHG always has its customers in mind. We meticulously study and evaluate which systems and appliance breakdowns are most likely to disrupt your home to ensure we cover you for what matters most. Home Warranties cover breakdowns that occur due to normal wear and tear. Take for example if a fan in your AC unit breaks due to natural use, that’s where LHG would step in to cover the replacement. However, if that AC was broken from human misuse or a natural event, it would not fall under our coverage. The good news is, in the event it occurred because of a natural event such as a hurricane, homeowner’s insurance may cover the damage.

  • My Systems and Appliances are old, does that matter?

    No, it doesn’t. You can get a LHG warranty plan no matter the age of your appliances.

  • When can I start using my plan?

    You can start requesting service after 30-60 days depending on the coverage you purchase. If you purchased your plan while buying your home, ask your agent about whether or not we start coverage on the day escrow closes.

  • Can I change my plan later?

    If, for any reason, you need to change your plan, you can do so within the first 30 days of purchasing your coverage. To make a switch call (833) 544-8273

  • Can I view a sample Service Contract Agreement?

    Yes, you can read a sample Service Contract Agreement HERE.

  • How long does my contract last?

    LHG seeks to empower its customers, enabiling you to find the contract term that is right for you. You can purchase a policy that is month-to-month, annual, or multi-year. Our multi-year plans provide the most value, call us toll free at (866) 396-5837 to find out more.

  • How do I make sure my coverage continues?

    If you have set up automatic payments with us, will send your new contract 30 days before the old one expires. If you are not on an automatic payment system, you can continue coverage by logging into your account or calling us toll free at (866) 396-5837.

  • Can I cancel at any time?

    Yes, you can cancel at any time. If your cancelation occurs within the first 30 days of your coverage, we’ll refund your contract fees minus the cost of claims paid, and a small administrative overhead fee. If you cancel after the 30th day, you’ll receive a pro-rated refund of your contract fees for the rest of the contract term minus the cost of claims paid, and a small administrative overhead fee.

  • Is there a limit to the number repairs during my contract term?

    No, we do not have a limit, although some coverage limitations, such as cost caps, may apply.

Need help?
Talk to our Liberty Home Guard Agents 24/7.

(833) 544-8273
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