Liberty Home Guard Reviews & Ratings 
Homeowners across the country choose, trust, and recommended Liberty Home Guard Home Warranties over any other provider in the nation.
Homeowners across the country choose, trust, and recommended Liberty Home Guard Home Warranties over any other provider in the nation.
Great insurance company!
Extremely kind and compassionate to the request. Immediate action and seamless discussion.
Read MoreLiberty Home Guard is a 10 plus company on a scale from 1-10. They have highly trained professionals like Mia Fisher just to name one. Their number one goal is to serve their customers with excellenc...
From inception, HONESTY & TRANSPARENCY have always been one of our guiding principles. We understand the needs of our customers and we truly do care. We are licensed and sanctioned by State Regulators and we are here to help, not hurt. Many other companies take advantage of customers, that's why we compel you to DO YOUR RESEARCH before deciding which Home Warranty company is right for you.
Representative was very polite and acted professional at all times.
Berniece Parra is an amazing woman and was so helpful in getting what I needed. Truly an asset to your company.
Very helpful and extremely professional.
Gris Reck was professional, courteous and solution oriented. She successfully assisted me with my issue in a timely manner.
Read MoreInitial call to Liberty HomeGuard went very good. The claim representative, Jack Fisher was polite, informative & verbally took all my information to begin Claims process & explaining all step...
Read MoreAir conditioning went out on July 3rd, I filed a claim on 4th of July and the technician contacted me and was able to come out the same day to fix it. He was able to fix it with one visit. Amazing Ser...
Great customer service and attentive personnel.
Enmanuel Ortega helped me out with a very difficult situation with our A/C. Very appreciative of him in particular.
The Liberty Home Guard Home Warranty was nicely resolved our claim regarding our kitchen refrigerator. Thanks for the great service
Hi, my husband Richard spoke with Oscar today concerning a claim that we needed approval on and Oscar was quick but thorough making the authorization process as pleasant as can be.
Read MoreLiberty Home Guard was AMAZING!!!!! Easy to file my claim, then they were so quick to choose a contractor to call me, very streamlined. The company they chose did a quick and fantastic job and Liberty...
On time, professional, took the time to explain things and completed the work the same day. Much appreciated and definitely recommend.
Extremely pleased with the service provided regarding my washing machine. The one year old appliance could not be fixed, so a satisfactory reimbursement was provided instead.
Read MoreI recently arranged a home warranty policy through Liberty Home Guard on a home purchase for my client. Representative Chris Evans was very helpful in expediting the process. He answered all the quest...
Read MoreKyle was fantastic, showed up as promised, actually early. Diagnosed our problem, picked up the part and had us back up and running in a couple of hours. The process for filing a claim and resolution...
Read MoreAmazing and comprehensive as well as knowledgeable customer service. Shelly Paulino took the time to explain everything in detail as well as answer all of our questions. We’re looking forward to...
I am extremely satisfied with Home Guard and Newsome’s heating and air. Mr. Newsome was excellent and I highly recommend his services!!!
Khal was excellent!! He listened attentively, responded to my complaint and explained in detail how it would be handled. He was empathetic and extremely patient.
Read MoreI did not have to wait long for an agent. Mary was very nice, asked the questions she needed, and set up my claim. It only took a few minutes to do so and was thorough in what I could expect next and ...
Read MoreMr Oscar Bonnelly was very helpful and was able to help me with the submission process of the service order, was also very kind and helpful. It's nice to know that you have the support you need. ...
The technician, Wols, was extremely helpful to me in taking care of of my problem. He was very professional and kept me very informed each step of the process.
Read MoreI called because I was not receiving emails from Liberty. The gal that took my call was very friendly and helpful. My issues got resolved. Thank you. Hopefully when I need to make a claim it will go a...
Read MoreStephanie Taveras did an amazing job helping me resolve some issues on the claim. She answered all the questions I had, was very polite, and gave me all the information I needed to my total satisfacti...
Read MoreI have 8 properties with Liberty covered for past year. They are absolutely the best home warranty on the market. I tried 6 other companies and they are nothing but a sham. Always looking for little t...
Read MoreChris Evans from Liberty Home Serve was a great help in assisting me with the enrollment. He was very knowledgeable about their products, the options, etc. and was able to answer all my questions. On ...
Read MoreJoseph was the consummate professional. He listened as I vented re: my bad experience replacing my upper air conditioning unit (last year) and assured me he would make my claim a priority because it&#...
Read MoreOur refrigerator's ice maker stopped working. Liberty had a technician dispatched the next day. Within one day, Kato with Liberty called to let me know the repair is completely covered. No hassles...
Read MoreOnce again our claim with Liberty Home Guard has been resolved. Luis Perez assured us that our claim for our garage door spring would be taken care of and we were provided excellent service by Advance...
A home warranty is a service contract that covers the cost of repairs and replacements for your home’s systems and appliances when they break down over time from normal wear and tear.
It’s simple, you can select the coverage plan of your choice that is the best fit for your home and budget.
When you request service for a covered item, you will be charged a pre-set fee in order to initiate the service request.
With an LHG home warranty, when a covered item needs repair, simply follow these steps:
Liberty Home Guard offers 3 different plans depending on the coverage your home needs. The Total Home Guard is a combination of both our Appliance Guard and Systems Guard plan. It is our most comprehensive and most economical.
We offer add-ons to each plan. Check HERE for our Home Warranty Plans & Policies page to learn more about everything we cover.
A home warranty covers the costs of repairs and replacements of major home appliances and systems. Home systems, for example, include plumbing, electrical, and HVAC.
Homeowners insurance provides coverage if theft or natural disaster hits.
The main difference is that a manufacturer’s warranty generally covers the failed part of a single appliance, but usually doesn’t include the cost of labor or repair. With a home warranty, one plan covers a variety of systems and appliances, making it a more cost-effective way to safeguard your home.
A home warranty protects the homeowner’s budget by removing the risk of fluctuating expenses when big ticket items break down. With a Liberty Home Guard home warranty, the homeowner will pay for a monthly plan, along with a flat rate service call fee associated with any repairs, rather than the full retail cost of replacing or repairing any of their home appliances or systems.
No. Liberty Home Guard doesn’t require a home inspection or any maintenance records to purchase a home warranty plan.
Liberty Home Guard will dispatch a licensed technician to your home within 24 - 48 (business) hours of your request. Extenuating circumstances do apply.
Yes, you absolutely can. We only ask that you reach out to us first so that we can authorize the contractor you'd like to work with. This helps ensure that the highest standards are applied and that you and your family are kept safe. In our experience, you will usually save the most money and get the best work done using an LHG Certified Professional. All of our contractors are licensed professionals, and their work comes with a 60-day workmanship guarantee.
You can take your warranty with you to your new home, or cancel your warranty plan.
To cancel your policy with Liberty Home Guard, please log in to your online customer portal and select the ‘Policy Details’ tab. There you will find a link titled ‘Cancel Coverage’. Alternatively, you can also call us at (866) 465-2403 or email us accounts@libertyhomeguard.com.
Once you sign up for an LHG policy, you will receive an email with instructions on how to register your account that will include your username and password.
Once your coverage kicks in, schedule a request online any time HERE. You can also dial 833-LHGUARD (866) 396-5837 for your request.
You can check any job’s status by logging into your account HERE.
If we determine your covered item is beyond repair, we’ll offer a replacement or find you another solution that works for your situation.
We work with licensed contractors in your area who have been regularly evaluated by customers to meet our high standards.
Of course. Simply re-request the service online or by phone. All work done with our service providers comes with a 60-day workmanship guarantee, so if the issue isn’t resolved, we’ll send a service provider back to you, at no charge.
To cancel your policy with Liberty Home Guard, please log in to your online customer portal and select the ‘Policy Details’ tab. There you will find a link titled ‘Cancel Coverage’. Alternatively, you can also call us at (866) 465-2403 or email us accounts@libertyhomeguard.com.
Yes, there are some limitations to what a home warranty plan can cover. Home warranties cover breakdowns that occur due to normal wear and tear. For example, if a fan in your AC unit breaks due to natural use, LHG would cover the replacement. However, if that AC was broken from human misuse or a natural event, it would not fall under our coverage.
No, it doesn’t. You can get an LHG warranty plan no matter the age of your appliances.
You can start requesting service after 30-60 days depending on the coverage you purchase. If you purchased your plan while buying your home, ask your agent about whether or not we start coverage on the day the escrow closes.
If, for any reason, you need to change your plan, you can do so within the first 30 days of purchasing your coverage. To make a switch call (833) 544-8273
Yes, you can read a sample Service Contract Agreement HERE.
LHG seeks to empower its customers, enabiling you to find the contract term that is right for you. You can purchase a policy that is month-to-month, annual, or multi-year. Our multi-year plans provide the most value, call us toll free at (866) 396-5837 to find out more.
If you have set up automatic payments with us, we will send your new contract 30 days before the old one expires. If you are not on an automatic payment system, you can continue coverage by logging into your account or calling us toll-free at (866) 396-5837.
Yes, you can cancel at any time. If your cancellation occurs within the first 30 days of your coverage, we’ll refund your contract fees minus the cost of claims paid, and we will charge a small administrative overhead fee. If you cancel after the 30th day, you’ll receive a prorated refund of your contract fees for the rest of the contract term minus the cost of claims paid, and we will charge a small administrative overhead fee.
To cancel your policy with Liberty Home Guard, please log in to your online customer portal and select the ‘Policy Details’ tab. There you will find a link titled ‘Cancel Coverage’. Alternatively, you can also call us at (866) 465-2403 or email us accounts@libertyhomeguard.com.
No, we do not have a limit, although some coverage limitations, such as cost caps, may apply.
A home warranty is a service contract that covers the cost of repairs and replacements for your home’s systems and appliances when they break down over time from normal wear and tear.
It’s simple, you can select the coverage plan of your choice that is the best fit for your home and budget.
When you request service for a covered item, you will be charged a pre-set fee in order to initiate the service request.
With an LHG home warranty, when a covered item needs repair, simply follow these steps:
Liberty Home Guard offers 3 different plans depending on the coverage your home needs. The Total Home Guard is a combination of both our Appliance Guard and Systems Guard plan. It is our most comprehensive and most economical.
We offer add-ons to each plan. Check HERE for our Home Warranty Plans & Policies page to learn more about everything we cover.
A home warranty covers the costs of repairs and replacements of major home appliances and systems. Home systems, for example, include plumbing, electrical, and HVAC.
Homeowners insurance provides coverage if theft or natural disaster hits.
The main difference is that a manufacturer’s warranty generally covers the failed part of a single appliance, but usually doesn’t include the cost of labor or repair. With a home warranty, one plan covers a variety of systems and appliances, making it a more cost-effective way to safeguard your home.
A home warranty protects the homeowner’s budget by removing the risk of fluctuating expenses when big ticket items break down. With a Liberty Home Guard home warranty, the homeowner will pay for a monthly plan, along with a flat rate service call fee associated with any repairs, rather than the full retail cost of replacing or repairing any of their home appliances or systems.
No. Liberty Home Guard doesn’t require a home inspection or any maintenance records to purchase a home warranty plan.
Liberty Home Guard will dispatch a licensed technician to your home within 24 - 48 (business) hours of your request. Extenuating circumstances do apply.
Yes, you absolutely can. We only ask that you reach out to us first so that we can authorize the contractor you'd like to work with. This helps ensure that the highest standards are applied and that you and your family are kept safe. In our experience, you will usually save the most money and get the best work done using an LHG Certified Professional. All of our contractors are licensed professionals, and their work comes with a 60-day workmanship guarantee.
You can take your warranty with you to your new home, or cancel your warranty plan.
To cancel your policy with Liberty Home Guard, please log in to your online customer portal and select the ‘Policy Details’ tab. There you will find a link titled ‘Cancel Coverage’. Alternatively, you can also call us at (866) 465-2403 or email us accounts@libertyhomeguard.com.