Liberty Home Guard Reviews & Ratings 
Homeowners across the country choose, trust, and recommended Liberty Home Guard Home Warranties over any other provider in the nation.
Homeowners across the country choose, trust, and recommended Liberty Home Guard Home Warranties over any other provider in the nation.
Liberty home guard's dedicated customer service manager has been great and very proactive in resolving my warranty related issues. They have a great team.
John was very helpful and helped correct a billing issue within just a few minutes! He was very professional and courteous.
Very polite and respectful of my time and needs. I'd refer George to my friends.
From inception, HONESTY & TRANSPARENCY have always been one of our guiding principles. We understand the needs of our customers and we truly do care. We are licensed and sanctioned by State Regulators and we are here to help, not hurt. Many other companies take advantage of customers, that's why we compel you to DO YOUR RESEARCH before deciding which Home Warranty company is right for you.
Read MoreSo happy with this company, process, and outcomes. Filing a claim is easy. Technicians are assigned and ready for scheduling within 24 hours. I’ve had HVAC and Plumbing issues resolved quickly a...
Alan asked all the correct & necessary questions. He answered all my questions thoroughly and in a very good manner. He quickly started the process for a technician to come to our house.
Loreanne was very pleasant and helpful
First time making a claim. Very impressed with the process, speed and results. Great job, thank you.
My rep was top notch, as a retired customer service manager I appreciated the great service!
Read MoreJoseph Madera went above and beyond and was extraordinarily friendly and courteous. He was able to quickly let me know if the broken hot water knob in one of our showers was covered and clearly explai...
Nai Ulloa provided exceptional service. She listened to my questions and thoroughly answered them.
Happy to have good service on a Sunday!
My AC went out in the middle of brutal AZ summer and company/tech they sent out the next day had me up an running again in no time. Very happy.
Good work for what you pay. At times it is hard to hear the representatives. Makes it easy to get your work done. With online services and email services.
Wonderful company to work for. Thanks for the work..
Abby was very helpful explain the work process clearly and was knowledgeable in helping me through my first work order process.
Joshua Parker provided excellent service in getting us signed up and squared away, since we were replacing our current service provider.
Thank you very much Mr. Steven Lopez. Thanks again for assisting me in the right manner.
Comprehensive coverage, knowledgeable representative, flexible payment plan, and easy to work with. Recommend!
Mr. Luis Perez demonstrates exceptional proficiency in handling the claim process. His assistance ensures a highly efficient and seamless experience.
Ronald was great, he was professional, and informative and helped me all the way
Victor Rodriguez provided exceptional support through our claim process. He was professional, attentive, and communicated clearly. Highly recommended!
Aaron handled the service call very professionally and explained what was done to resolve the issue. Highly recommend
Read MoreExcellent experience, Lauren, one of the managers, solved my problem. The truth is, the experience I had with others was very stressful, but she was very professional and solved what I was dealing wit...
Read MoreMuch thanks to Liberty Home Guard and Gary! He called me personally after I inquired about coverage. Senior rates and discounted add ons were unexpected but very much appreciated. I’ve not bough...
Read MoreOnce again our claim with Liberty Home Guard has been resolved. Luis Perez assured us that our claim for our garage door spring would be taken care of and we were provided excellent service by Advance...
The plumber who replaced my garbage disposal was timely, professional and efficient. Thank you! -D.Vance-
Read MoreThank you for your service and professional help! I feel it is important to thank people who do a great job, and for all their hard work to solve a customer’s problem, or whatever maybe related ...
My claim for a pro-series refrigerator was processed efficiently and was serviced quickly & professionally by a qualified, friendly technician.
We spoke with David Mitchell who was very informative and answered any questions we had. He made the process very smooth and left us with confidence that we made the right choice.
Read MoreAir conditioning went out on July 3rd, I filed a claim on 4th of July and the technician contacted me and was able to come out the same day to fix it. He was able to fix it with one visit. Amazing Ser...
Read MoreI called because I was not receiving emails from Liberty. The gal that took my call was very friendly and helpful. My issues got resolved. Thank you. Hopefully when I need to make a claim it will go a...
A home warranty is a service contract that covers the cost of repairs and replacements for your home’s systems and appliances when they break down over time from normal wear and tear.
It’s simple, you can select the coverage plan of your choice that is the best fit for your home and budget.
When you request service for a covered item, you will be charged a pre-set fee in order to initiate the service request.
With an LHG home warranty, when a covered item needs repair, simply follow these steps:
Liberty Home Guard offers 3 different plans depending on the coverage your home needs. The Total Home Guard is a combination of both our Appliance Guard and Systems Guard plan. It is our most comprehensive and most economical.
We offer add-ons to each plan. Check HERE for our Home Warranty Plans & Policies page to learn more about everything we cover.
A home warranty covers the costs of repairs and replacements of major home appliances and systems. Home systems, for example, include plumbing, electrical, and HVAC.
Homeowners insurance provides coverage if theft or natural disaster hits.
The main difference is that a manufacturer’s warranty generally covers the failed part of a single appliance, but usually doesn’t include the cost of labor or repair. With a home warranty, one plan covers a variety of systems and appliances, making it a more cost-effective way to safeguard your home.
A home warranty protects the homeowner’s budget by removing the risk of fluctuating expenses when big ticket items break down. With a Liberty Home Guard home warranty, the homeowner will pay for a monthly plan, along with a flat rate service call fee associated with any repairs, rather than the full retail cost of replacing or repairing any of their home appliances or systems.
No. Liberty Home Guard doesn’t require a home inspection or any maintenance records to purchase a home warranty plan.
Liberty Home Guard will dispatch a licensed technician to your home within 24 - 48 (business) hours of your request. Extenuating circumstances do apply.
Yes, you absolutely can. We only ask that you reach out to us first so that we can authorize the contractor you'd like to work with. This helps ensure that the highest standards are applied and that you and your family are kept safe. In our experience, you will usually save the most money and get the best work done using an LHG Certified Professional. All of our contractors are licensed professionals, and their work comes with a 60-day workmanship guarantee.
You can take your warranty with you to your new home, or cancel your warranty plan.
To cancel your policy with Liberty Home Guard, please log in to your online customer portal and select the ‘Policy Details’ tab. There you will find a link titled ‘Cancel Coverage’. Alternatively, you can also call us at (866) 465-2403 or email us accounts@libertyhomeguard.com.
Once you sign up for an LHG policy, you will receive an email with instructions on how to register your account that will include your username and password.
Once your coverage kicks in, schedule a request online any time HERE. You can also dial 833-LHGUARD (866) 396-5837 for your request.
You can check any job’s status by logging into your account HERE.
If we determine your covered item is beyond repair, we’ll offer a replacement or find you another solution that works for your situation.
We work with licensed contractors in your area who have been regularly evaluated by customers to meet our high standards.
Of course. Simply re-request the service online or by phone. All work done with our service providers comes with a 60-day workmanship guarantee, so if the issue isn’t resolved, we’ll send a service provider back to you, at no charge.
To cancel your policy with Liberty Home Guard, please log in to your online customer portal and select the ‘Policy Details’ tab. There you will find a link titled ‘Cancel Coverage’. Alternatively, you can also call us at (866) 465-2403 or email us accounts@libertyhomeguard.com.
Yes, there are some limitations to what a home warranty plan can cover. Home warranties cover breakdowns that occur due to normal wear and tear. For example, if a fan in your AC unit breaks due to natural use, LHG would cover the replacement. However, if that AC was broken from human misuse or a natural event, it would not fall under our coverage.
No, it doesn’t. You can get an LHG warranty plan no matter the age of your appliances.
You can start requesting service after 30-60 days depending on the coverage you purchase. If you purchased your plan while buying your home, ask your agent about whether or not we start coverage on the day the escrow closes.
If, for any reason, you need to change your plan, you can do so within the first 30 days of purchasing your coverage. To make a switch call (833) 544-8273
Yes, you can read a sample Service Contract Agreement HERE.
LHG seeks to empower its customers, enabiling you to find the contract term that is right for you. You can purchase a policy that is month-to-month, annual, or multi-year. Our multi-year plans provide the most value, call us toll free at (866) 396-5837 to find out more.
If you have set up automatic payments with us, we will send your new contract 30 days before the old one expires. If you are not on an automatic payment system, you can continue coverage by logging into your account or calling us toll-free at (866) 396-5837.
Yes, you can cancel at any time. If your cancellation occurs within the first 30 days of your coverage, we’ll refund your contract fees minus the cost of claims paid, and we will charge a small administrative overhead fee. If you cancel after the 30th day, you’ll receive a prorated refund of your contract fees for the rest of the contract term minus the cost of claims paid, and we will charge a small administrative overhead fee.
To cancel your policy with Liberty Home Guard, please log in to your online customer portal and select the ‘Policy Details’ tab. There you will find a link titled ‘Cancel Coverage’. Alternatively, you can also call us at (866) 465-2403 or email us accounts@libertyhomeguard.com.
No, we do not have a limit, although some coverage limitations, such as cost caps, may apply.
A home warranty is a service contract that covers the cost of repairs and replacements for your home’s systems and appliances when they break down over time from normal wear and tear.
It’s simple, you can select the coverage plan of your choice that is the best fit for your home and budget.
When you request service for a covered item, you will be charged a pre-set fee in order to initiate the service request.
With an LHG home warranty, when a covered item needs repair, simply follow these steps:
Liberty Home Guard offers 3 different plans depending on the coverage your home needs. The Total Home Guard is a combination of both our Appliance Guard and Systems Guard plan. It is our most comprehensive and most economical.
We offer add-ons to each plan. Check HERE for our Home Warranty Plans & Policies page to learn more about everything we cover.
A home warranty covers the costs of repairs and replacements of major home appliances and systems. Home systems, for example, include plumbing, electrical, and HVAC.
Homeowners insurance provides coverage if theft or natural disaster hits.
The main difference is that a manufacturer’s warranty generally covers the failed part of a single appliance, but usually doesn’t include the cost of labor or repair. With a home warranty, one plan covers a variety of systems and appliances, making it a more cost-effective way to safeguard your home.
A home warranty protects the homeowner’s budget by removing the risk of fluctuating expenses when big ticket items break down. With a Liberty Home Guard home warranty, the homeowner will pay for a monthly plan, along with a flat rate service call fee associated with any repairs, rather than the full retail cost of replacing or repairing any of their home appliances or systems.
No. Liberty Home Guard doesn’t require a home inspection or any maintenance records to purchase a home warranty plan.
Liberty Home Guard will dispatch a licensed technician to your home within 24 - 48 (business) hours of your request. Extenuating circumstances do apply.
Yes, you absolutely can. We only ask that you reach out to us first so that we can authorize the contractor you'd like to work with. This helps ensure that the highest standards are applied and that you and your family are kept safe. In our experience, you will usually save the most money and get the best work done using an LHG Certified Professional. All of our contractors are licensed professionals, and their work comes with a 60-day workmanship guarantee.
You can take your warranty with you to your new home, or cancel your warranty plan.
To cancel your policy with Liberty Home Guard, please log in to your online customer portal and select the ‘Policy Details’ tab. There you will find a link titled ‘Cancel Coverage’. Alternatively, you can also call us at (866) 465-2403 or email us accounts@libertyhomeguard.com.