Liberty Home Guard Reviews

Liberty Home Guard Reviews & Ratings Liberty Home Guard

Homeowners across the country choose, trust, and recommended Liberty Home Guard Home Warranties over any other provider in the nation.

We have called Liberty Home Guard twice now since we were gifted this home warranty as a house warming present for this house we purchased last May. The care, professionalism, and responsiveness from ...
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- Shyrle H, March 15, 2023
I worked with Michael Nunez on a claim to replace a microwave in one of the homes that I insure with Liberty Home Guard. Michael was efficient, professional and provided great customer service. I have...
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- Rosa C, March 15, 2023
I switched warranty as I was not happy with my existing warranty provider. I worked with Noah who reached out to me via email and text. And was prompt in responding to my call. He went over the detail...
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- Jnardhan K, March 14, 2023
Home Warranty Reviews Honesty & Transparency

From inception, HONESTY & TRANSPARENCY have always been one of our guiding principles. We understand the needs of our customers and we truly do care. We are licensed and sanctioned by State Regulators and we are here to help, not hurt. Many other companies take advantage of customers, that's why we compel you to DO YOUR RESEARCH before deciding which Home Warranty company is right for you.

My experience with my claims has been very positive. LHG makes the process relatively easy and they help when problems with a claim arise. Armando was very helpful and worked with me until I was able ...
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- Ken J, March 14, 2023
  I had the pleasure of speaking with Jim Lacey and he was extremely professional, kind and patient. He was an absolute pleasure and was knowledgeable about the company.  
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- Heather S, March 13, 2023
I was looking for a home warranty company that would cover both a sub pump as well as a water softener, along with all of the normal appliances that a house has. I was able to find Liberty Home Guard ...
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- Christian D, March 13, 2023
Just made my first claim; super quick and easy to do on their website. A technician reached out to me within a couple of hours! I had a small issue with the technician, and Abe L. was extremely helpfu...
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- Andrew C, March 12, 2023
  I was on the fence about getting a home warranty without knowing if it is going to be cost effective, now I can confidently say that I have made the right decision with Liberty Home Guard. T...
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- Ping D, March 12, 2023
I signed up on the platinum program for 5.5 years being that it made the most sense! Dave was able to get me a great rate and locking in the policy term for me so I don’t have to worry about it ...
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- Rosa G, March 11, 2023
I’ve been using Liberty Home guard warranty for 3 years now. My Sales representative Walter is always quick to respond when I have any questions & whenever I place a claim, they are quick to...
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- Natali Ben Y, March 11, 2023
This review is to address for my purchasing process. Admittedly, as a homeowner, there are so many decisions need to be make. Sometimes it takes a lot of research and efforts to get to the right decis...
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- Iyvian I, March 10, 2023
I love working with Liberty Home Guard as a partnership. We are a Service Provider working with them. Anyone you talk to at the company is highly trained, professional and helpful. If they don't k...
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- Shellee T, March 10, 2023
Just how professional and knowledgeable the agent was. Plus how attentive he was to ask me questions about me being a US Veteran. It was pleasant to talk with someone that was looking out for my inter...
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- Javaughn B, March 10, 2023
Tom Corona was great and quick to assist me. I was a little bit confused about my new policy. Tom was patient and on track the whole time! Very courteous and quick to resolve my issue, and put me at e...
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- Shameika J, March 10, 2023
I have never used a home warranty service before until my husband and I bought our first house. Since it's an older home, I'm glad we have total home guard with Liberty Home Guard. It has been...
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- Samantha C, March 9, 2023
I worked with Gary Hernandez at Liberty Home Guard. He was very helpful, explained to me the coverage of the home warranty, cancellation policies and also offered me a good deal. He was very professio...
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- Bipin S, March 8, 2023
Noah, was very informative, humble, and personable. He was able to answer every question about the home warranty that Liberty Home Guard has to offer. It was an absolute joy to talk with him. Liberty ...
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- Devin L, March 7, 2023
It was a pleasure to talk to Mr. George Ramsey regarding the home warranty insurance. He gave me great information on the policy and what is covered by the insurance policy. Thanks for your help Georg...
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- Jorgo O, March 7, 2023
Liberty Home Guards service department is great. Everytime we call we get a lovely voice on the phone and ready to help attitude from each guy. A big shoutout to our lovely account manager Nicole for ...
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- Anastasia P, March 6, 2023
Freddy gave us a follow up call right after our claim closed to ensure that we received a good service. The technician was great and the claim was closed within a week of calling it in. We are very pl...
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- Vega, March 6, 2023
Jorge and Hanlet did a phenomenal job with my second claim with Liberty Home Guard (LHG). They both were responsive, highly professional, and concluded my claim for a replacement ceiling fan in less t...
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- John M, March 5, 2023
I have been more than happy with this warranty company. I originally signed up for a multi year warranty program but after the contract was halfway up I found it necessary to sell my house. I was will...
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- Patricia S, March 5, 2023
I would like to give a 5 star rating to representative Henry Martin for his thoroughness, courtesy, and excellent tone of service! I was in the customer service field for Verizon Communications for 33...
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- Bedie S, March 4, 2023
I just signed up today, so I cannot speak for their claim service. But the representative I worked with was Brad Spelling, he emailed me and answered a lot of my questions, then when I called to ask s...
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- Tyler V, March 4, 2023
Spoke with Noah Carter today to get signed up. He gave detailed information about the coverage and was able to communicate clearly about my questions. Signed up very easily and quickly  
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- Tommy S, March 3, 2023
Talked to Eric Thompson about starting a home warranty for our new house. He was really helpful in going over all the benefits of the warranty and then starting us up to be active when we close the on...
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- Angela W, March 3, 2023
Joshua Parker signed us up in a contract. He was very helpful, of course, as he wanted our business. We have not yet needed to use the services as everything is operating as it should. I guess the rea...
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- Lily S, March 2, 2023
My claim was responded to very quickly and the serviceman they sent was very professional and did an excellent job! Extremely satisfied with this company so far. They even called me to make sure I was...
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- K Huston, March 2, 2023
Liberty Home Guard is most definitely top rated company on Better Business Bureau for a reason !! I highly recommend. I spoke with Mel Griffin and he was just absolutely amazing. Mel was very professi...
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- Sanela P, March 2, 2023
I just signed up for coverage after talking to Adam Shrem. I have had a policy with another company and got tired of their ever increasing monthly fees. Adam went beyond the pale to make me comfortabl...
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- Gary A, March 1, 2023
I wanted to share my positive experience working with Henry Martin. Henry was my sales representative who helped me enroll with Liberty Home Guard. 1 hour before my conversation with Henry, I had sign...
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- Fabian G, March 1, 2023
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Frequently Asked Questions

  • What is a home warranty?

    A home warranty is a service contract that covers the cost of repairs and replacements for your home’s systems and appliances when they break down over time from normal wear and tear.

  • How does a home warranty work?

    It’s simple, you can select the coverage plan of your choice that is the best fit for your home and budget.

    When you request service for a covered item, you will be charged a pre-set fee in order to initiate the service request.

    With an LHG home warranty, when a covered item needs repair, simply follow these steps:

    • File a claim online or call.
    • After paying your set fee, we’ll put you in contact with a local contractor to schedule your appointment.
    • After officially diagnosing the problem, the contractor will contact us to make sure the issue is covered by your plan.
    • If everything checks out, the contractor will then repair or replace the item in question.
    • Afterwards, we’ll check in with you by email or phone to make sure you’re happy with the job.
  • What does a home warranty cover?

    Liberty Home Guard offers 3 different plans depending on the coverage your home needs. The Total Home Guard is a combination of both our Appliance Guard and Systems Guard plan. It is our most comprehensive and most economical.

    We offer add-ons to each plan. Check HERE for our Home Warranty Plans & Policies page to learn more about everything we cover.

  • How is a home warranty different from homeowner’s insurance?

    A home warranty covers the costs of repairs and replacements of major home appliances and systems. Home systems, for example, include plumbing, electrical, and HVAC.

    Homeowners insurance provides coverage if theft or natural disaster hits.

  • How is a home warranty different from a manufacturer’s warranty?

    The main difference is that a manufacturer’s warranty generally covers the failed part of a single appliance, but usually doesn’t include the cost of labor or repair. With a home warranty, one plan covers a variety of systems and appliances, making it a more cost-effective way to safeguard your home.

  • Why is buying a home warranty a good decision for homeowners?

    A home warranty protects the homeowner’s budget by removing the risk of fluctuating expenses when big ticket items break down. With a Liberty Home Guard home warranty, the homeowner will pay for a monthly plan, along with a flat rate service call fee associated with any repairs, rather than the full retail cost of replacing or repairing any of their home appliances or systems.

  • Do I have to get a home inspection before getting a Liberty Home Guard home warranty?

    No. Liberty Home Guard doesn’t require a home inspection or any maintenance records to purchase a home warranty plan. Also, we will not refuse coverage due to the age of your home’s systems and appliances.

  • How long does it take to fulfill a service request?

    Liberty Home Guard will dispatch a licensed technician to your home within 24 - 48 (business) hours of your request. Extenuating circumstances do apply.

  • Can I choose my own service contractor?

    Under certain circumstances, you can. Most of the time, however, it will make the most sense and save the most money by letting us use an LHG Certified Professional. All of our contractors are licensed professionals, and their work comes with a 60-day workmanship guarantee.

  • What happens if I sell my home?

    You can take your warranty with you to your new home, or cancel your warranty plan.

    To cancel your policy with Liberty Home Guard, please log in to your online customer portal and select the ‘Policy Details’ tab. There you will find a link titled ‘Cancel Coverage’. Alternatively, you can also call us at (866) 465-2403 or email us accounts@libertyhomeguard.com.

  • How long does my contract last?

    LHG seeks to empower its customers, enabiling you to find the contract term that is right for you. You can purchase a policy that is month-to-month, annual, or multi-year. Our multi-year plans provide the most value, call us toll free at (866) 396-5837 to find out more.

  • How do I make sure my coverage continues?

    If you have set up automatic payments with us, we will send your new contract 30 days before the old one expires. If you are not on an automatic payment system, you can continue coverage by logging into your account or calling us toll-free at  (866) 396-5837.

  • Can I cancel at any time?

    Yes, you can cancel at any time. If your cancellation occurs within the first 30 days of your coverage, we’ll refund your contract fees minus the cost of claims paid, and we will charge a small administrative overhead fee. If you cancel after the 30th day, you’ll receive a prorated refund of your contract fees for the rest of the contract term minus the cost of claims paid, and we will charge a small administrative overhead fee.

    To cancel your policy with Liberty Home Guard, please log in to your online customer portal and select the ‘Policy Details’ tab. There you will find a link titled ‘Cancel Coverage’. Alternatively, you can also call us at (866) 465-2403 or email us accounts@libertyhomeguard.com.

  • Is there a limit to the number of repairs I get during my contract term?

    No, we do not have a limit, although some coverage limitations, such as cost caps, may apply.

  • What is a home warranty?

    A home warranty is a service contract that covers the cost of repairs and replacements for your home’s systems and appliances when they break down over time from normal wear and tear.

  • How does a home warranty work?

    It’s simple, you can select the coverage plan of your choice that is the best fit for your home and budget.

    When you request service for a covered item, you will be charged a pre-set fee in order to initiate the service request.

    With an LHG home warranty, when a covered item needs repair, simply follow these steps:

    • File a claim online or call.
    • After paying your set fee, we’ll put you in contact with a local contractor to schedule your appointment.
    • After officially diagnosing the problem, the contractor will contact us to make sure the issue is covered by your plan.
    • If everything checks out, the contractor will then repair or replace the item in question.
    • Afterwards, we’ll check in with you by email or phone to make sure you’re happy with the job.
  • What does a home warranty cover?

    Liberty Home Guard offers 3 different plans depending on the coverage your home needs. The Total Home Guard is a combination of both our Appliance Guard and Systems Guard plan. It is our most comprehensive and most economical.

    We offer add-ons to each plan. Check HERE for our Home Warranty Plans & Policies page to learn more about everything we cover.

  • How is a home warranty different from homeowner’s insurance?

    A home warranty covers the costs of repairs and replacements of major home appliances and systems. Home systems, for example, include plumbing, electrical, and HVAC.

    Homeowners insurance provides coverage if theft or natural disaster hits.

  • How is a home warranty different from a manufacturer’s warranty?

    The main difference is that a manufacturer’s warranty generally covers the failed part of a single appliance, but usually doesn’t include the cost of labor or repair. With a home warranty, one plan covers a variety of systems and appliances, making it a more cost-effective way to safeguard your home.

  • Why is buying a home warranty a good decision for homeowners?

    A home warranty protects the homeowner’s budget by removing the risk of fluctuating expenses when big ticket items break down. With a Liberty Home Guard home warranty, the homeowner will pay for a monthly plan, along with a flat rate service call fee associated with any repairs, rather than the full retail cost of replacing or repairing any of their home appliances or systems.

  • Do I have to get a home inspection before getting a Liberty Home Guard home warranty?

    No. Liberty Home Guard doesn’t require a home inspection or any maintenance records to purchase a home warranty plan. Also, we will not refuse coverage due to the age of your home’s systems and appliances.

  • How long does it take to fulfill a service request?

    Liberty Home Guard will dispatch a licensed technician to your home within 24 - 48 (business) hours of your request. Extenuating circumstances do apply.

  • Can I choose my own service contractor?

    Under certain circumstances, you can. Most of the time, however, it will make the most sense and save the most money by letting us use an LHG Certified Professional. All of our contractors are licensed professionals, and their work comes with a 60-day workmanship guarantee.

  • What happens if I sell my home?

    You can take your warranty with you to your new home, or cancel your warranty plan.

    To cancel your policy with Liberty Home Guard, please log in to your online customer portal and select the ‘Policy Details’ tab. There you will find a link titled ‘Cancel Coverage’. Alternatively, you can also call us at (866) 465-2403 or email us accounts@libertyhomeguard.com.

Liberty Home Guard
Need help?

Talk to our Liberty Home Guard Agents 24/7.

(866) 925-3299