Liberty Home Guard Reviews & Ratings 
Homeowners across the country choose, trust, and recommended Liberty Home Guard Home Warranties over any other provider in the nation.
Homeowners across the country choose, trust, and recommended Liberty Home Guard Home Warranties over any other provider in the nation.
Read More09/05/2023 - Just had our third claim completed today. Our microwave door broke and the door was replaced under our home warranty. Technician (DeMarcus from D-n-D) was excellent. Communicate clearly, ...
Read MoreAfter many frustrating years with another company I am so happy to be a new customer of Liberty Home Guard. If my Home Warranty Advisor Daniel Cooper is any indication of the customer service and supp...
Read MoreToday, while submitting a claim, I encountered an issue for which I needed assistance. I chatted online with Carlos P. and was so pleased with the level of service and patience he gave me. I truly app...
From inception, HONESTY & TRANSPARENCY have always been one of our guiding principles. We understand the needs of our customers and we truly do care. We are licensed and sanctioned by State Regulators and we are here to help, not hurt. Many other companies take advantage of customers, that's why we compel you to DO YOUR RESEARCH before deciding which Home Warranty company is right for you.
Read MoreWe just moved to Texas and, after discovering first hand how much we would be running our AC, we decided a home warranty was a great idea. I did tons of reading online and kept getting the same big na...
Read MoreAdam was exactly what I hope for in a customer service representative: courteous, knowledgeable, respectful, and understanding of my customer needs. He did not talk too fast nor was he pushy. He patie...
Read MoreGreat company to work with. Every time I need a repair they send a contractor in a very timely fashion. Customer service reps like Nashua are always there to make sure I am satisfied.
Read MoreAustin Graham was very helpful to me. He stuck with me through all of my questions, which were many, and was patient and kind throughout. His stamina was amazing, hanging with me on the phone for over...
Read MoreHello, Vanel took the time to close out our AC claim that was confirmed completed and explained the reimbursement option for our plumbing claim. When she didn’t know the answer she took the time...
Read MoreAbigail was the most receptive fwd. thinker and took the time to go the extra mile so i could proceed with job and have my costumer up and running without waiting till the following day his kids have ...
Read MoreI needed to adjust the details of my policy, so I girded myself for a verbal battle before I called. It turns out, bracing for a struggle ended up being unnecessary as the rep on the other end of the ...
Read MoreMy wife and I did a lot of research on home insurance companies and determined the Liberty best met our needs. The agent we dealt with, Justin Steward, was first rate, asked us pertinent questions, an...
Read MoreThe whole process was quick and easy. Texts and emails kept me up to date on everything and the service people people were professional.
Read MoreKatie helped me today Sat 9 2023. She was so nice and extremely helpful. She reviewed my claim and info. and took the time to explain everything and contact the correct department to try to get an ans...
Read MoreRepresentative similar to MEL are a dream come true for contractors such as myself she takes her time to make sure all the details of the claim and repair are understood and stayed with me while we we...
Read MoreMs. Fernandez provided the necessary information that I needed, and she even called me back when we were disconnected. She was excellent.
Read MoreAdrian was very helpful in answering all my questions. He also worked with me to come up with the best plan that worked with my budget and what I was looking for.
Read MoreCarlos was excellent. He was a very good communicator and helped us get the information we needed when our assigned technician wasn't showing up to our appointments.
Read MoreLuis Cosd provided more than customer service; he gave be a great customer experience. Experiences like the one I received today confirms I made the right decision to work with Liberty Home Guard.
Read MoreGeorge was pretty awesome and answered all my questions. I was exploring a 3 year warranty, but after he explained all the perks to doing a five year plan, it was a no brainer. So glad I connected wit...
Read MoreJesus Baez helped me really well. He was very knowledgeable and kind. He gave me all the possible options for my claim on the Liberty Home Guard warranties. I am very thankful for Jesus and I hope he ...
Read MoreWe love working with Liberty Home Guard. They are all prompt and professional and have a clients best interest at heard. In particular, Steven Lopez is great. He is quick, kind and professional. Thank...
Read MoreI was looking for a new home warranty company after 2 years and a 50% rate increase. I spoke with Daniel Cooper and he made the transition very easy. He patiently answered all my questions, and explai...
Read MoreRafael Feliz was an extremely competent, attentive, professional and responsive customer service agent. He understood my situation and addressed it accordingly in a very personable manner. I would gla...
Read MoreDerek was amazing person on phone was very patient and helpful. Very professional I give him 5 star
Read MoreVanel Perez was very detailed in her questions regarding the issue. She also was very kind and listened very well. She really showed a strong regarding of caring about my issue and trying to get issue...
Read MoreCalled today to file a claim and was given the pleasure of speaking with Will Laurence. He was extremely knowledgeable and helpful with the process and also answered a few other questions unrelated to...
Read MoreI wanted to take a moment to express my sincere gratitudeto Jack Taylor for introducing me to Liberty Home Guard. The setup process was incredibly easy, and the affordability was a pleasant surprise. ...
Read MoreUsually I prefer to do things online to keep things fast and simple. Talking to James has restored my faith in phone communications. Such a wonderful and pleasant experience - it didn't even feel ...
Read MoreThe Liberty Home Guard digital experience is great. They offer an app, online chat support, and easy to use website. We worked with Norman Davis as our sale representative and he was quick and efficie...
Read MoreMatthew was very dedicated to addressing my questions and giving updates on my claim. I appreciate his concern and assistance to helping me.
Read MoreI am very pleased and grateful for the professional service given to me by Vanel Perez for assisting me for my claim to refund my garage opener that I have installed by the Garage door Hero technician...
A home warranty is a service contract that covers the cost of repairs and replacements for your home’s systems and appliances when they break down over time from normal wear and tear.
It’s simple, you can select the coverage plan of your choice that is the best fit for your home and budget.
When you request service for a covered item, you will be charged a pre-set fee in order to initiate the service request.
With an LHG home warranty, when a covered item needs repair, simply follow these steps:
Liberty Home Guard offers 3 different plans depending on the coverage your home needs. The Total Home Guard is a combination of both our Appliance Guard and Systems Guard plan. It is our most comprehensive and most economical.
We offer add-ons to each plan. Check HERE for our Home Warranty Plans & Policies page to learn more about everything we cover.
A home warranty covers the costs of repairs and replacements of major home appliances and systems. Home systems, for example, include plumbing, electrical, and HVAC.
Homeowners insurance provides coverage if theft or natural disaster hits.
The main difference is that a manufacturer’s warranty generally covers the failed part of a single appliance, but usually doesn’t include the cost of labor or repair. With a home warranty, one plan covers a variety of systems and appliances, making it a more cost-effective way to safeguard your home.
A home warranty protects the homeowner’s budget by removing the risk of fluctuating expenses when big ticket items break down. With a Liberty Home Guard home warranty, the homeowner will pay for a monthly plan, along with a flat rate service call fee associated with any repairs, rather than the full retail cost of replacing or repairing any of their home appliances or systems.
No. Liberty Home Guard doesn’t require a home inspection or any maintenance records to purchase a home warranty plan. Also, we will not refuse coverage due to the age of your home’s systems and appliances.
Liberty Home Guard will dispatch a licensed technician to your home within 24 - 48 (business) hours of your request. Extenuating circumstances do apply.
Yes, you absolutely can. We only ask that you reach out to us first so that we can authorize the contractor you'd like to work with. This helps ensure that the highest standards are applied and that you and your family are kept safe. In our experience, you will usually save the most money and get the best work done using an LHG Certified Professional. All of our contractors are licensed professionals, and their work comes with a 60-day workmanship guarantee.
You can take your warranty with you to your new home, or cancel your warranty plan.
To cancel your policy with Liberty Home Guard, please log in to your online customer portal and select the ‘Policy Details’ tab. There you will find a link titled ‘Cancel Coverage’. Alternatively, you can also call us at (866) 465-2403 or email us [email protected].
Once you sign up for an LHG policy, you will receive an email with instructions on how to register your account that will include your username and password.
Once your coverage kicks in, schedule a request online any time HERE. You can also dial 833-LHGUARD (866) 396-5837 for your request.
You can check any job’s status by logging into your account HERE.
If we determine your covered item is beyond repair, we’ll offer a replacement or find you another solution that works for your situation.
We work with licensed contractors in your area who have been regularly evaluated by customers to meet our high standards.
Of course. Simply re-request the service online or by phone. All work done with our service providers comes with a 60-day workmanship guarantee, so if the issue isn’t resolved, we’ll send a service provider back to you, at no charge.
To cancel your policy with Liberty Home Guard, please log in to your online customer portal and select the ‘Policy Details’ tab. There you will find a link titled ‘Cancel Coverage’. Alternatively, you can also call us at (866) 465-2403 or email us [email protected].
Yes, there are some limitations to what a home warranty plan can cover. Home warranties cover breakdowns that occur due to normal wear and tear. For example, if a fan in your AC unit breaks due to natural use, LHG would cover the replacement. However, if that AC was broken from human misuse or a natural event, it would not fall under our coverage.
No, it doesn’t. You can get an LHG warranty plan no matter the age of your appliances.
You can start requesting service after 30-60 days depending on the coverage you purchase. If you purchased your plan while buying your home, ask your agent about whether or not we start coverage on the day the escrow closes.
If, for any reason, you need to change your plan, you can do so within the first 30 days of purchasing your coverage. To make a switch call (833) 544-8273
Yes, you can read a sample Service Contract Agreement HERE.
LHG seeks to empower its customers, enabiling you to find the contract term that is right for you. You can purchase a policy that is month-to-month, annual, or multi-year. Our multi-year plans provide the most value, call us toll free at (866) 396-5837 to find out more.
If you have set up automatic payments with us, we will send your new contract 30 days before the old one expires. If you are not on an automatic payment system, you can continue coverage by logging into your account or calling us toll-free at (866) 396-5837.
Yes, you can cancel at any time. If your cancellation occurs within the first 30 days of your coverage, we’ll refund your contract fees minus the cost of claims paid, and we will charge a small administrative overhead fee. If you cancel after the 30th day, you’ll receive a prorated refund of your contract fees for the rest of the contract term minus the cost of claims paid, and we will charge a small administrative overhead fee.
To cancel your policy with Liberty Home Guard, please log in to your online customer portal and select the ‘Policy Details’ tab. There you will find a link titled ‘Cancel Coverage’. Alternatively, you can also call us at (866) 465-2403 or email us [email protected].
No, we do not have a limit, although some coverage limitations, such as cost caps, may apply.
A home warranty is a service contract that covers the cost of repairs and replacements for your home’s systems and appliances when they break down over time from normal wear and tear.
It’s simple, you can select the coverage plan of your choice that is the best fit for your home and budget.
When you request service for a covered item, you will be charged a pre-set fee in order to initiate the service request.
With an LHG home warranty, when a covered item needs repair, simply follow these steps:
Liberty Home Guard offers 3 different plans depending on the coverage your home needs. The Total Home Guard is a combination of both our Appliance Guard and Systems Guard plan. It is our most comprehensive and most economical.
We offer add-ons to each plan. Check HERE for our Home Warranty Plans & Policies page to learn more about everything we cover.
A home warranty covers the costs of repairs and replacements of major home appliances and systems. Home systems, for example, include plumbing, electrical, and HVAC.
Homeowners insurance provides coverage if theft or natural disaster hits.
The main difference is that a manufacturer’s warranty generally covers the failed part of a single appliance, but usually doesn’t include the cost of labor or repair. With a home warranty, one plan covers a variety of systems and appliances, making it a more cost-effective way to safeguard your home.
A home warranty protects the homeowner’s budget by removing the risk of fluctuating expenses when big ticket items break down. With a Liberty Home Guard home warranty, the homeowner will pay for a monthly plan, along with a flat rate service call fee associated with any repairs, rather than the full retail cost of replacing or repairing any of their home appliances or systems.
No. Liberty Home Guard doesn’t require a home inspection or any maintenance records to purchase a home warranty plan. Also, we will not refuse coverage due to the age of your home’s systems and appliances.
Liberty Home Guard will dispatch a licensed technician to your home within 24 - 48 (business) hours of your request. Extenuating circumstances do apply.
Yes, you absolutely can. We only ask that you reach out to us first so that we can authorize the contractor you'd like to work with. This helps ensure that the highest standards are applied and that you and your family are kept safe. In our experience, you will usually save the most money and get the best work done using an LHG Certified Professional. All of our contractors are licensed professionals, and their work comes with a 60-day workmanship guarantee.
You can take your warranty with you to your new home, or cancel your warranty plan.
To cancel your policy with Liberty Home Guard, please log in to your online customer portal and select the ‘Policy Details’ tab. There you will find a link titled ‘Cancel Coverage’. Alternatively, you can also call us at (866) 465-2403 or email us [email protected].