Liberty Home Guard Reviews

Liberty Home Guard Reviews & Ratings Liberty Home Guard

Homeowners across the country choose, trust, and recommended Liberty Home Guard Home Warranties over any other provider in the nation.

Have had home warranties for years and decided to switch companies. Looked into Liberty and almost didn't sign up due to the first email I received that made me feel pressured due to a time limit ...
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- Jim T, November 11, 2022
My experience with Liberty Home Guard has nothing been short of perfect. I submitted my first claim a few months after signing up and my claim was processed and assigned to a contractor in less than 2...
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- Nael, November 11, 2022
I'm learning first hand why Liberty Home Guard has received the top scores in customer service and satisfaction. I'm a brand new customer and I was 100% impressed by Jamie's level of profe...
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- Sarah H, November 11, 2022
Home Warranty Reviews Honesty & Transparency

From inception, HONESTY & TRANSPARENCY have always been one of our guiding principles. We understand the needs of our customers and we truly do care. We are licensed and sanctioned by State Regulators and we are here to help, not hurt. Many other companies take advantage of customers, that's why we compel you to DO YOUR RESEARCH before deciding which Home Warranty company is right for you.

Needed a home warranty company as we come close to closing on our new home. Title company sent us a bunch of options...Liberty Home Guard was surprisingly not on the list, but after a quick google sea...
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- Patrick C, November 10, 2022
We are really happy about having Liberty Home Guard as our choice of insurance. Their reps are extremely personable, professional and proficient. Our rep Logan was amazing. He was attentive to all our...
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- Debbie, November 10, 2022
I have been a member of liberty home guard for several years now. I nice lady name Abigail Miller helped me out so much. She is very professional and she really listens to the customer issues. She got...
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- Gloria A, November 10, 2022
When I bought my home 1-1/2 years ago I discovered multiple issues after closing. A home warranty was included in my purchase. I will NEVER use the company that "provided " my service again;...
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- Melva T, November 9, 2022
Eric was great and the process was quick and easy. I am happy with the monthly payment especially with cost of living going up! So far I am happy with my choice, only thing I wish I still had from my ...
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- Breayn M, November 8, 2022
We processed our first claim and from start to finish it was a smooth process. Liberty Home Guard was attentive and the company that showed up provided great service. We had no issues and highly recom...
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- Ashley G, November 8, 2022
Every occasion I’ve had to call Liberty, particularly when I had to submit claims, my experience with them has been pleasant. On my latest claim, they fully replaced icemaker within 2 days after...
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- Trey C, November 8, 2022
I do not have very much to say. Thank you for our two years of working together. I'm moving on to another company with a more comprehensive coverage plan. I talked with Emily in customer service, ...
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- Donald j, November 7, 2022
Researched best Home Warrenty Companies and Liberty came up as the highest rated. Robert Shapiro called me right away and answered all my questions and went over all the options to help find a policy ...
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- Emily W, November 7, 2022
HVAC problem. Called LHG Thursday evening. Was contacted by technician early the next morning and they came out that afternoon and got us fixed and running. Excellent service!  
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- Kathy M, November 7, 2022
Account Manager Jamie Paul was very proactive to reach out and thank me for using Liberty Home Guard and was very helpful in answering all of my questions - and as I first time home buyer, I definitel...
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- Anastasia A, November 6, 2022
Spoke with sales rep Daniel Cooper regarding new warranty contract. He was very honest and informative. I have had a nightmare with last warranty company and am happy to hear that your company is pro...
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- Scott H, November 6, 2022
Just signed up for service today, George Ramsey was my agent. He is very knowledgeable and professional. He was able to get me set up with the policy I wanted and answer any questions I had in 15 minu...
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- Holly S, November 6, 2022
Liberty Home Guard has been phenomenal, they are trust worthy and upfront. The agent who specifically helped my out over Instant messenger chat Michelle Ferdinand. was professional, prompt, and made s...
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- Andrew R, November 5, 2022
I recently signed up for Liberty Home Guard. The signup process was easy and the customer service team was very responsive as soon as I was set-up in the system as a customer, especially my account ma...
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- Alex W, November 5, 2022
Love working with Liberty Guard Home Warranty. Prompt authorization and payment are made. Thank you in advance.  
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- Zhanna J, November 4, 2022
I was texted Sunday morning about an opening in the technician's schedule and within the hour our AC was fixed.  
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- Adrienne F, November 4, 2022
Jamie was very professional, open, and determined. He fought for best value for me and my family. Recommended highly.  
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- Anthony C, November 4, 2022
They ar every helpful and my acct manager, Emily, was very attentive to make sure that we received the correct work to fix the issue we had.  
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- Daniel M, November 3, 2022
Joshua was super helpful. I’m a busy person and this was the easiest experience. It’s good to know there are still good people doing good business out there. Relieved to have my home cover...
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- Linda S, November 3, 2022
All of the people that I have talked to in this company have been very helpful and very supportive, it’s a pleasure working with them. Billy Murphy  
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- Billy M, November 3, 2022
The LHG representative who assisted me was very kind and professional. Robert Shapiro has a wealth of knowledge about the company's policies, programs, and discounts available that are not listed ...
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- A G, November 3, 2022
I switched warranty as I was not happy with my existing warranty provider. I worked with Noah who reached out to me via email and text. And was prompt in responding to my call. He went over the detail...
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- Janardhan K, November 2, 2022
  Switching warranty companies due to service issues with past provider. Noah assisted me in choosing the right plan and answering all of the questions that I had. I believe this is the start ...
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- Robert P, November 2, 2022
I just completed sign up and Emily was extremely helpful and could answer all my questions. She made the process very streamline.  
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- Cheryl K, November 2, 2022
Jamie Paul personally called to make sure I activated my account. I'm so glad she did! I had completely overlooked my email. Great service!  
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- Karen E, November 1, 2022
Got a call immediately from LHG agent Noah Carter and he gave me clear explanations of the plan, options and also provided good discounts. I was able to take a 5 year long term plan. Overall the proce...
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- Rajesh D, November 1, 2022
Liberty Home Guard provided excellent customer service during my recent claim. Account manager Emily Williams called me once to make sure things were on track and once to see how the repair went. The ...
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- Gayle H, November 1, 2022
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Frequently Asked Questions

  • What is a home warranty?

    A home warranty is a service contract that covers the cost of repairs and replacements for your home’s systems and appliances when they break down over time from normal wear and tear.

  • How does a home warranty work?

    It’s simple, you can select the coverage plan of your choice that is the best fit for your home and budget.

    When you request service for a covered item, you will be charged a pre-set fee in order to initiate the service request.

    With an LHG home warranty, when a covered item needs repair, simply follow these steps:

    • File a claim online or call.
    • After paying your set fee, we’ll put you in contact with a local contractor to schedule your appointment.
    • After officially diagnosing the problem, the contractor will contact us to make sure the issue is covered by your plan.
    • If everything checks out, the contractor will then repair or replace the item in question.
    • Afterwards, we’ll check in with you by email or phone to make sure you’re happy with the job.
  • What does a home warranty cover?

    Liberty Home Guard offers 3 different plans depending on the coverage your home needs. The Total Home Guard is a combination of both our Appliance Guard and Systems Guard plan. It is our most comprehensive and most economical.

    We offer add-ons to each plan. Check HERE for our Home Warranty Plans & Policies page to learn more about everything we cover.

  • How is a home warranty different from homeowner’s insurance?

    A home warranty covers the costs of repairs and replacements of major home appliances and systems. Home systems, for example, include plumbing, electrical, and HVAC.

    Homeowners insurance provides coverage if theft or natural disaster hits.

  • How is a home warranty different from a manufacturer’s warranty?

    The main difference is that a manufacturer’s warranty generally covers the failed part of a single appliance, but usually doesn’t include the cost of labor or repair. With a home warranty, one plan covers a variety of systems and appliances, making it a more cost-effective way to safeguard your home.

  • Why is buying a home warranty a good decision for homeowners?

    A home warranty protects the homeowner’s budget by removing the risk of fluctuating expenses when big ticket items break down. With a Liberty Home Guard home warranty, the homeowner will pay for a monthly plan, along with a flat rate service call fee associated with any repairs, rather than the full retail cost of replacing or repairing any of their home appliances or systems.

  • Do I have to get a home inspection before getting a Liberty Home Guard home warranty?

    No. Liberty Home Guard doesn’t require a home inspection or any maintenance records to purchase a home warranty plan. Also, we will not refuse coverage due to the age of your home’s systems and appliances.

  • How long does it take to fulfill a service request?

    Liberty Home Guard will dispatch a licensed technician to your home within 24 - 48 (business) hours of your request. Extenuating circumstances do apply.

  • Can I choose my own service contractor?

    Under certain circumstances, you can. Most of the time, however, it will make the most sense and save the most money by letting us use an LHG Certified Professional. All of our contractors are licensed professionals, and their work comes with a 60-day workmanship guarantee.

  • What happens if I sell my home?

    You can take your warranty with you to your new home, or cancel your warranty plan.

    To cancel your policy with Liberty Home Guard, please log in to your online customer portal and select the ‘Policy Details’ tab. There you will find a link titled ‘Cancel Coverage’. Alternatively, you can also call us at (866) 465-2403 or email us accounts@libertyhomeguard.com.

  • How long does my contract last?

    LHG seeks to empower its customers, enabiling you to find the contract term that is right for you. You can purchase a policy that is month-to-month, annual, or multi-year. Our multi-year plans provide the most value, call us toll free at (866) 396-5837 to find out more.

  • How do I make sure my coverage continues?

    If you have set up automatic payments with us, we will send your new contract 30 days before the old one expires. If you are not on an automatic payment system, you can continue coverage by logging into your account or calling us toll-free at  (866) 396-5837.

  • Can I cancel at any time?

    Yes, you can cancel at any time. If your cancellation occurs within the first 30 days of your coverage, we’ll refund your contract fees minus the cost of claims paid, and we will charge a small administrative overhead fee. If you cancel after the 30th day, you’ll receive a prorated refund of your contract fees for the rest of the contract term minus the cost of claims paid, and we will charge a small administrative overhead fee.

    To cancel your policy with Liberty Home Guard, please log in to your online customer portal and select the ‘Policy Details’ tab. There you will find a link titled ‘Cancel Coverage’. Alternatively, you can also call us at (866) 465-2403 or email us accounts@libertyhomeguard.com.

  • Is there a limit to the number of repairs I get during my contract term?

    No, we do not have a limit, although some coverage limitations, such as cost caps, may apply.

  • What is a home warranty?

    A home warranty is a service contract that covers the cost of repairs and replacements for your home’s systems and appliances when they break down over time from normal wear and tear.

  • How does a home warranty work?

    It’s simple, you can select the coverage plan of your choice that is the best fit for your home and budget.

    When you request service for a covered item, you will be charged a pre-set fee in order to initiate the service request.

    With an LHG home warranty, when a covered item needs repair, simply follow these steps:

    • File a claim online or call.
    • After paying your set fee, we’ll put you in contact with a local contractor to schedule your appointment.
    • After officially diagnosing the problem, the contractor will contact us to make sure the issue is covered by your plan.
    • If everything checks out, the contractor will then repair or replace the item in question.
    • Afterwards, we’ll check in with you by email or phone to make sure you’re happy with the job.
  • What does a home warranty cover?

    Liberty Home Guard offers 3 different plans depending on the coverage your home needs. The Total Home Guard is a combination of both our Appliance Guard and Systems Guard plan. It is our most comprehensive and most economical.

    We offer add-ons to each plan. Check HERE for our Home Warranty Plans & Policies page to learn more about everything we cover.

  • How is a home warranty different from homeowner’s insurance?

    A home warranty covers the costs of repairs and replacements of major home appliances and systems. Home systems, for example, include plumbing, electrical, and HVAC.

    Homeowners insurance provides coverage if theft or natural disaster hits.

  • How is a home warranty different from a manufacturer’s warranty?

    The main difference is that a manufacturer’s warranty generally covers the failed part of a single appliance, but usually doesn’t include the cost of labor or repair. With a home warranty, one plan covers a variety of systems and appliances, making it a more cost-effective way to safeguard your home.

  • Why is buying a home warranty a good decision for homeowners?

    A home warranty protects the homeowner’s budget by removing the risk of fluctuating expenses when big ticket items break down. With a Liberty Home Guard home warranty, the homeowner will pay for a monthly plan, along with a flat rate service call fee associated with any repairs, rather than the full retail cost of replacing or repairing any of their home appliances or systems.

  • Do I have to get a home inspection before getting a Liberty Home Guard home warranty?

    No. Liberty Home Guard doesn’t require a home inspection or any maintenance records to purchase a home warranty plan. Also, we will not refuse coverage due to the age of your home’s systems and appliances.

  • How long does it take to fulfill a service request?

    Liberty Home Guard will dispatch a licensed technician to your home within 24 - 48 (business) hours of your request. Extenuating circumstances do apply.

  • Can I choose my own service contractor?

    Under certain circumstances, you can. Most of the time, however, it will make the most sense and save the most money by letting us use an LHG Certified Professional. All of our contractors are licensed professionals, and their work comes with a 60-day workmanship guarantee.

  • What happens if I sell my home?

    You can take your warranty with you to your new home, or cancel your warranty plan.

    To cancel your policy with Liberty Home Guard, please log in to your online customer portal and select the ‘Policy Details’ tab. There you will find a link titled ‘Cancel Coverage’. Alternatively, you can also call us at (866) 465-2403 or email us accounts@libertyhomeguard.com.

Liberty Home Guard
Need help?

Talk to our Liberty Home Guard Agents 24/7.

(866) 925-3299
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