Why is my Kenmore Elite refrigerator ice maker not making ice?

Common causes include a faulty water inlet valve, a clogged water filter, a frozen water line, or a malfunctioning ice maker assembly.

How can I reset my Kenmore Elite ice maker?

To reset the ice maker, unplug the refrigerator for 5 minutes, then plug it back in. This can help reset the ice maker's control module.

What should I do if my Kenmore Elite ice maker still isn't making ice?

If the issue persists after troubleshooting, it may be necessary to replace the water inlet valve, ice maker assembly, or other components. Consult a professional technician for further diagnosis.

Kenmore elite refrigerator won’t make ice

Is your Frigidaire refrigerator ice maker not making ice, but the water dispenser is working perfectly? While it may seem like a minor issue, not having ice when you need it can be frustrating. Fortunately, understanding the potential causes of this problem and knowing how to troubleshoot and fix it can help you get your ice maker back in action. Learn about the most common causes of why your Frigidaire refrigerator’s ice maker may not be making ice, even though the water dispenser is functioning correctly.

Key reasons for the problem:

40% of reported issues are the

Water Inlet Valve

35% of reported issues are the

Ice Maker Assembly

20% of reported issues are the

Ice Maker Thermostat

5% of reported issues are the

All Other Causes

Diagnostic and troubleshooting steps

This step-by-step guide will help you troubleshoot and resolve issues with your Kenmore Elite refrigerator’s ice maker!

Step 1:

Check the Ice Maker Settings

Ensure the ice maker is turned on and the arm or switch is in the correct position.
Refer to your user manual for specific instructions for your Kenmore Elite model.

Step 2:

Inspect the Water Supply

Verify that the water supply valve is fully open and examine the line for kinks, leaks, or clogs.
Check your home’s water pressure to ensure it meets the refrigerator’s requirements (typically 20-120 psi).

Step 3:

Check the Freezer’s Temperature

Use a thermometer to check the freezer’s temperature.
If it’s above 5°F, adjust the settings and allow 24 hours for the temperature to stabilize.

Step 4:

Replace the Water Filter

A clogged water filter can restrict water flow to the ice maker. Replace the filter if it’s been more than six months since the last replacement.
Be sure to use a Kenmore-compatible water filter for optimal performan

Step 5:

Thaw a Frozen Water Line

If you suspect the water line is frozen, unplug the refrigerator and allow the line to thaw.
You can speed up the process by using a hairdryer set to low heat, but exercise caution to avoid damaging the line.

Step 6:

Inspect the Ice Maker for Damage

Examine the ice maker for visible damage or wear.
If you notice broken components or if the unit still won’t produce ice after completing the previous steps, it may need to be repaired or replaced.

Step 7:

Get a Home Warranty to Cover Everyday Appliance Wear

Everyday use wears appliances down—protect them with a warranty from a provider like Liberty Home Guard.

Key actions for homeowners:

Regularly clean the drain filter every month to prevent blockages.
Inspect the drain hose periodically for clogs, kinks, or damage.
Avoid using excessive detergent, as it can create residue buildup that clogs filters and hoses.
Always check pockets for small objects before starting a wash cycle.
Have your washer serviced regularly to ensure all components are in good working condition.

Most common repairs needed to fix a frigidaire refrigerator

When your refrigerator isn't making ice, certain repairs are more commonly required than others. Below are the most frequent fixes:

Inspect the Water Supply Line: Check if the water supply line is kinked, clogged, or disconnected, as this can prevent water from reaching the ice maker.
Replace the Water Inlet Valve: A faulty or clogged water inlet valve may not supply water to the ice maker. Replacing it can resolve the issue.
Clear Clogged or Frozen Fill Tube: The fill tube that supplies water to the ice maker can become frozen or clogged, blocking water flow.
Inspect the Water Filter: A clogged or outdated water filter can restrict water flow, affecting the ice-making process. Replace it every 6 months.

Frequently Asked Questions

Why is my Kenmore Elite refrigerator not dispensing ice?
If your refrigerator dispenses water but not ice, the issue could be a clogged chute, frozen ice cubes, or a faulty dispenser motor.
How much does it cost to repair an ice maker?
The cost to repair an ice maker varies depending on the issue but typically ranges from $100 to $300. Replacing the ice maker assembly may cost more.
Can I reset my Kenmore Elite ice maker?
Yes, most Kenmore Elite ice makers have a reset button or procedure. Refer to your user manual for detailed instructions on resetting your specific model.

Want to view more?

The Most Consumer Centric
Home Warranty Provider.

Homeowners across the country recommend Liberty Home Guard Home Warranty above all others.
Don’t just take our word for it—Liberty Home Guard Reviews speak for themselves!

Had a fantastic experience with JP L...

Had a fantastic experience with JP Luna during a recent service call. He was professional, efficient, and went above and beyond to...

Pace Appliance

I'm so glad I switched to Liberty. T...

I'm so glad I switched to Liberty. They were quick to respond to my request and covered the work that needed to be done.

Debra Dockins

Dante Vega customer service rep at l...

Dante Vega customer service rep at liberty home warranty handle all my new work orders assuring me a steady work flow for the comp...

Nat Stew

Liberty home guard sent Reynaldo fro...

Liberty home guard sent Reynaldo from RRB Plumbing. He was very patient, understanding, professional and helpful. He fixed the wat...

finstpnjbi

I got the pleasure of dealing with O...

I got the pleasure of dealing with Otis Luna. He was spectacular very knowledgeable and very helpful. I would like to congratulate...

maria elena perez

Best Service ever . Héctor Díaz is...

Best Service ever . Héctor Díaz is an Amazing Agent. So diligent and nice

respalcorpElectric

The young man was very helpful. I ha...

The young man was very helpful. I have three claims pending, and they all have different stages and phases and it’s very difficu...

Steven Todd

Tony provided great customer service...

Tony provided great customer service! He was attentive and efficient thank you

Angela DiGuiseppi

Great job. Would highly recommend th...

Great job. Would highly recommend the technician!! And fast: our dryer needed repair on a Friday and by the following Tuesday we h...

Larry Feinstein

The support-person was very knowledg...

The support-person was very knowledgeable and gave me the information I needed to make my decision. Suppoet-person was Tony Torres...

John Mangan