Coupons & Promotions

Lg refrigerator freezer not freezing but fridge is cold

Is your Frigidaire refrigerator ice maker not making ice, but the water dispenser is working perfectly? While it may seem like a minor issue, not having ice when you need it can be frustrating. Fortunately, understanding the potential causes of this problem and knowing how to troubleshoot and fix it can help you get your ice maker back in action. Learn about the most common causes of why your Frigidaire refrigerator’s ice maker may not be making ice, even though the water dispenser is functioning correctly. 

Key reasons for the problem

%

40% of reported issues are the

Evaporator Fan Motorquestion

%

30% of reported issues are the

Defrost Thermostatquestion

%

25% of reported issues are the

Control Boardquestion

%

5% of reported issues are the

All Other Causesquestion

One Plan. Every Appliance. Zero Stress.

Extended warranties only cover one item. Liberty Home Guard protects all your appliances and systems under one simple plan.
If it breaks, we’ve got you covered—no matter the brand.

Get My Free Quote

Diagnostic and troubleshooting steps

Is your LG refrigerator freezer not freezing while the fridge stays cold? This step-by-step guide covers everything from airflow issues to control board malfunctions, offering practical solutions and when to seek professional help.

Diagnostic & Troubleshooting
Inspect Air Vents

Step 1:

Inspect Air Vents

  • Ensure the air vents between the fridge and freezer are clear of obstructions. 
  • Move food items away from the vents to allow proper airflow.
Check the Evaporator Fan

Step 2:

Check the Evaporator Fan

  • Open the freezer and listen for the evaporator fan motor. If you don’t hear the fan running, it may need to be repaired or replaced.
Clean the Condenser Coils

Step 3:

Clean the Condenser Coils

  • Unplug the refrigerator and locate the condenser coils, typically found at the back or bottom of the unit. 
  • Use a vacuum or coil-cleaning brush to remove dirt and debris.
Test the Door Seal

Step 4:

Test the Door Seal

  • Close the freezer door on a piece of paper and try to pull it out. 
  • If the paper slides out easily, the gasket may need to be cleaned or replaced to ensure a proper seal.
Check for Ice Build-Up

Step 5:

Check for Ice Build-Up

  • If frost is visible on the back panel of the freezer, it could indicate a defrost system issue.
  • Manually defrost the freezer by unplugging the unit and letting it thaw completely.
Adjust the Temperature Settings

Step 6:

Adjust the Temperature Settings

  • Ensure the freezer is set to the correct temperature, typically between 0°F and -10°F.
  • Avoid setting it too high, as this can prevent freezing.
Examine the Start Relay

Step 7:

Examine the Start Relay

  • If you suspect the compressor isn’t running, test the start relay for continuity using a multimeter. Replace it if it’s defective.
Get a Home Warranty and Be Ready for the Unexpected

Step 8:

Get a Home Warranty and Be Ready for the Unexpected

  • From your dishwasher to your dryer, a home warranty (e.g., Liberty Home Guard) helps cover unexpected issues.

 

Key actions for homeowners:

  • Regularly clean the drain filter every month to prevent blockages.
  • Inspect the drain hose periodically for clogs, kinks, or damage.
  • Avoid using excessive detergent, as it can create residue buildup that clogs filters and hoses.
  • Always check pockets for small objects before starting a wash cycle.
  • Have your washer serviced regularly to ensure all components are in good working condition.
Diagnostic & Troubleshooting
Diagnostic & Troubleshooting

Most common repairs needed to fix a lg refrigerator freezer

When your freezer won’t freeze ice but is cold, certain repairs are more commonly required than others. Below are the most frequent fixes:

    • Replace the Evaporator Fan Motor: The evaporator fan motor circulates cold air from the freezer to the refrigerator. If it's faulty or not running, it needs replacement to restore proper airflow.
    • Repair Air Damper: The air damper controls the flow of cold air between the fridge and freezer compartments. If it’s stuck or broken, it may need adjustment or replacement.
    • Replace Thermistor: A defective thermistor sends incorrect temperature readings to the control board, disrupting the cooling cycle. Replacing the thermistor restores temperature regulation.

Frequently Asked Questions

  • Why is my LG refrigerator freezer not freezing while the fridge is cold?

    This issue is often caused by restricted airflow between the freezer and fridge compartments. Common culprits include a malfunctioning evaporator fan motor, a clogged air damper, or frost buildup on the evaporator coils due to a faulty defrost system.

  • Can I fix my LG refrigerator freezer that’s not freezing on my own?

    Some simple fixes, like cleaning dirty condenser coils or checking for obstructions in the vents, can be done by homeowners. However, more complex repairs, such as replacing the evaporator fan motor or compressor, may require professional assistance.

  • How can I prevent my LG freezer from losing its cooling efficiency?

    Regular maintenance, such as cleaning condenser coils, checking the door seals, and ensuring proper airflow inside the compartments, can prevent cooling issues. Avoid overloading the freezer, as it can obstruct air circulation.

  • Is it expensive to repair an LG freezer that’s not freezing?

    Repair costs depend on the root cause of the problem. Minor repairs, like replacing a thermistor or cleaning coils, are generally affordable, while major repairs, such as replacing the compressor or control board, can be more costly. A professional diagnosis can provide a better estimate.Repair costs depend on the root cause of the problem. Minor repairs, like replacing a thermistor or cleaning coils, are generally affordable, while major repairs, such as replacing the compressor or control board, can be more costly. A professional diagnosis can provide a better estimate.

Liberty Home GuardLiberty Home GuardLiberty Home GuardLiberty Home GuardLiberty Home Guard

The Most Consumer Centric
Home Warranty Provider.

Homeowners across the country recommend Liberty Home Guard Home Warranty above all others.
Don’t just take our word for it—Liberty Home Guard Reviews speak for themselves!

I've had this home warranty service ...

I've had this home warranty service for over a year. I've exclusively used the "pick a contractor" option and have had good result...

Omar K.

Liberty home Guard
I was expecting so so service and re...

I was expecting so so service and repair, but that was not the case. The over the range microwave door stopped closing. I put in a...

Alice N.

Liberty home Guard
JP was extremely professional, frien...

JP was extremely professional, friendly, and efficient throughout the entire process. He communicated clearly, handled everything ...

Donald P.

Liberty home Guard
E Perach is the most understanding h...

E Perach is the most understanding helpful home warranty professional I’ve ever dealt with after have 3 other companies. Her cus...

Michael F.

Liberty home Guard
The support-person was very knowledg...

The support-person was very knowledgeable and gave me the information I needed to make my decision. Suppoet-person was Tony Torres...

John M.

Liberty home Guard
Great job. Would highly recommend th...

Great job. Would highly recommend the technician!! And fast: our dryer needed repair on a Friday and by the following Tuesday we h...

Larry F.

Liberty home Guard
Representative was very knowledgable...

Representative was very knowledgable and friendly. This is the second call about an issue and Tony was extremely patient and helpf...

JoAnn W.

Liberty home Guard
Maia Palmer was the most helpful rep...

Maia Palmer was the most helpful representative I have spoken with at Liberty Home Guard. They took care of my claim with compassi...

May D.

Liberty home Guard
I'm so glad I switched to Liberty. T...

I'm so glad I switched to Liberty. They were quick to respond to my request and covered the work that needed to be done. 

Debra D.

Liberty home Guard
I have Liberty Home Guard for an yea...

I have Liberty Home Guard for an year. I worked with Ronald Moran. He is an awesome service representative. From the point I open ...

Vidyasagar U.

Liberty home Guard
Liberty Home Guard
Need help?

Talk to our Liberty Home Guard Agents 24/7.

(866) 225-7958