When your refrigerator isn't cooling, but the freezer is still working fine, it can be a frustrating experience. Before you panic and think your refrigerator is beyond repair, know that there are several possible causes for this issue, many of which you can troubleshoot yourself. In this guide, we’ll explain the common reasons behind a Frigidaire refrigerator not cooling and what steps you can take to potentially fix the problem.
50% of reported issues are the
Stuck Air Damper or Damper Control
25% of reported issues are the
Broken/Weak Evaporator Fan Motor
15% of reported issues are the
Frosted-Up Evaporator Coils / Defrost System Failure
10% of reported issues are the
All Other Causes
Frigidaire Refrigerator Not Cooling But Freezer Works?Follow the steps below to troubleshoot common issues like a faulty evaporator fan motor, blocked air vents, or a malfunctioning thermistor.
Step 1:
Check the Condenser Coils for Dirt or Debris
Step 2:
Examine the Evaporator Fan for Malfunction
Step 3:
Check the Thermistor or Temperature Control Board
Step 4:
Investigate the Defrost Drain for Blockages
Step 5:
Inspect the Start Relay or Compressor
Step 6:
Reset the Temperature Control
Step 7:
Examine the Freezer Compartment for Overload or Blockage
When your fridge isn't cooling, certain repairs are more commonly required than others. Below are the most frequent fixes:
Possible causes include dirty condenser coils that reduce the fridge’s cooling efficiency, a malfunctioning evaporator fan which circulates cold air from the freezer into the fridge, a clogged defrost drain or frozen evaporator coils, which can block the airflow, or a faulty thermistors or temperature control boards, which regulate the temperature settings for the fridge.
To avoid future cooling problems, regular maintenance is key. For example, clean the condenser coils every 6–12 months to prevent dirt buildup, inspect and clean the air vents inside the fridge to ensure proper air circulation, check the door seals for any gaps or cracks that may cause cold air to escape, regularly monitor the temperature settings (the fridge should be set at 37°F and the freezer at 0°F),and keep the fridge uncluttered so air can circulate freely.
The evaporator fan circulates cold air from the freezer to the fridge. If the fan isn’t working, the fridge will not cool properly. To troubleshoot, unplug the refrigerator for safety, locate the evaporator fan (usually at the back of the freezer compartment),and check for blockages like ice or debris and clear them. If the fan is still not working, test it with a multimeter to check for continuity. If there’s no continuity, the fan motor needs replacing.
If the compressor isn’t running, your fridge won’t cool properly. The compressor circulates refrigerant, which is essential for cooling. First, listen for the compressor—if it’s not making any noise, it could be faulty. Next, check for electrical issues, like a tripped circuit breaker or loose wires. If there are no visible electrical issues, the compressor may need to be replaced. Unfortunately, compressor problems often require professional repair because they involve refrigerant handling, which is specialized work.
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