We understand, and we are sorry to lose you. In an effort to improve, please tell us why you cancelled your policy in the first place, and why you have decided not to give us another chance.
Covered: Ducted electric central AC and ducted electric wall AC, up to a 5-ton capacity. For units below 13 SEER, and for when we are unable to facilitate repair/replacement at the current SEER rating, repair/replacement will be performed with 13 SEER equipment or higher.
Not Covered: Leaks of any kind; Gas AC systems; Condenser casings; Registers and grills; Electronic air cleaners; Window units (unless additionally purchased); Non-ducted wall units; Water towers; Humidifiers; Chillers; All exterior condensing, cooling, and pump pads; Roof mounts, jacks, stands, or supports; Condensate pumps; Drain line stoppages; Geothermal piping and wells; Electrical supply; Coils of any kind; Zoned systems.