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Panasonic Appliance Repair & Warranty

Panasonic

We’d all like some assurance that the expensive appliances we purchase will work as intended for a reasonable stretch of time. Manufacturer’s warranties provide some insurance, but terms vary from company to company and product to product. We need detailed, product-specific information to fully understand the coverage we’re entitled to.

In this article, we’ll review the warranty terms for Panasonic products. We’ll also explore extended coverage options that can help you repair your Panasonic appliances after the manufacturer’s warranty expires.

Panasonic Appliances Warranty Coverage Overview

Panasonic is a large company with a vast product line. The company produces computers and tablets, televisions, cameras and lenses, telecommunications equipment, and a range of other electronic devices and appliances.

This variety means that Panasonic doesn’t have a hard-and-fast warranty policy. Rather, Panasonic warranty terms differ depending on the device or appliance in question. Even different component parts of the same product could have different levels of coverage.

Take Panasonic laptops and tablets as an example. Generally speaking, Panasonic warranties these products for three years from the date of purchase. The batteries included with these devices, however, are warrantied for only one year. Similarly, while some laptop and tablet accessories—such as power cords, docking cradles, and keyboards—have three years of coverage, other accessories have coverage that doesn’t last nearly as long. External USB drives and battery chargers are covered for one year, and stylus pens and SIM cards are covered for only 90 days.

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As is standard, Panasonic’s warranties, however long they last, cover damage that arises from defective materials or poor workmanship. Don’t expect the standard warranty to cover cosmetic damage or accidental damage. Panasonic won’t replace a laptop that falls into a pool, for example. That kind of protection requires additional coverage, which we’ll cover in the next section.

Panasonic Extended Warranty Coverage

Consumers of Panasonic products aren’t limited to the coverage provided by the manufacturer’s warranties. There are multiple extended warranty options for Panasonic products.

Some of these options come from Panasonic itself. For example, Panasonic sells an extended warranty program for its computers. This provides the same parts and labor coverage that the original warranty provides, but this coverage extends beyond the original three-year window.

For more comprehensive coverage, Panasonic offers the Protection Plus Warranty. This broadens coverage to include accidental damage—good news if you’ve dropped that laptop in the pool. A similar program, the Ultimate Care Warranty, expands this coverage even further to include virtually everything aside from intentional abuse.

While the above extended warranty programs cost money, Panasonic occasionally advertises promotional offers of extended coverage. As of 2021, most Panasonic cameras and lenses are eligible for a three-year extended warranty program (most Panasonic cameras and lenses are warrantied for one year). This program is free, but it is the consumer’s responsibility to seek out the program and register.

There are some limitations to Panasonic’s extended warranty service. These programs still stipulate that devices must be serviced by authorized Panasonic technicians, and failing to do so can void the policy. These programs are also sometimes limited to single products, and they’re all limited to products manufactured by Panasonic.

A premium Panasonic appliances warranty from Liberty Home Guard or other third party is not as limited in these regards. Liberty Home Guard can bundle coverage for your Panasonic appliances with coverage for other appliances and systems in your home, no matter the manufacturer. We can also give you much more flexibility in scheduling and coordinating necessary repairs.

Call the Liberty Home Guard team at (866)-225-7958 to learn more about the policies and programs available to you. The right warranty saves you money and provides protection, convenience, and peace of mind.

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Frequently Asked Questions (FAQ)

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  • What is a home warranty?

    A home warranty is a service contract that covers the cost of repairs and replacements for your home’s systems and appliances when they break down over time from normal wear and tear.

  • How does a home warranty work?

    It’s simple, you can select the coverage plan of your choice that is the best fit for your home and budget.

    When you request service for a covered item, you will be charged a pre-set fee in order to initiate the service request.

    With an LHG home warranty, when a covered item needs repair, simply follow these steps:

    • File a claim online or call.
    • After paying your set fee, we’ll put you in contact with a local contractor to schedule your appointment.
    • After officially diagnosing the problem, the contractor will contact us to make sure the issue is covered by your plan.
    • If everything checks out, the contractor will then repair or replace the item in question.
    • Afterwards, we’ll check in with you by email or phone to make sure you’re happy with the job.
  • What does a home warranty cover?

    Liberty Home Guard offers 3 different plans depending on the coverage your home needs. The Total Home Guard is a combination of both our Appliance Guard and Systems Guard plan. It is our most comprehensive and most economical.

    We offer add-ons to each plan. Check HERE for our Home Warranty Plans & Policies page to learn more about everything we cover.

  • How is a home warranty different from homeowner’s insurance?

    A home warranty covers the costs of repairs and replacements of major home appliances and systems. Home systems, for example, include plumbing, electrical, and HVAC.

    Homeowners insurance provides coverage if theft or natural disaster hits.

  • How is a home warranty different from a manufacturer’s warranty?

    The main difference is that a manufacturer’s warranty generally covers the failed part of a single appliance, but usually doesn’t include the cost of labor or repair. With a home warranty, one plan covers a variety of systems and appliances, making it a more cost-effective way to safeguard your home.

  • Why is buying a home warranty a good decision for homeowners?

    A home warranty protects the homeowner’s budget by removing the risk of fluctuating expenses when big ticket items break down. With a Liberty Home Guard home warranty, the homeowner will pay for a monthly plan, along with a flat rate service call fee associated with any repairs, rather than the full retail cost of replacing or repairing any of their home appliances or systems.

  • Do I have to get a home inspection before getting a Liberty Home Guard home warranty?

    No. Liberty Home Guard doesn’t require a home inspection or any maintenance records to purchase a home warranty plan.

  • How long does it take to fulfill a service request?

    Liberty Home Guard will dispatch a licensed technician to your home within 24 - 48 (business) hours of your request. Extenuating circumstances do apply.

  • Can I choose my own service contractor?

    Yes, you absolutely can. We only ask that you reach out to us first so that we can authorize the contractor you'd like to work with. This helps ensure that the highest standards are applied and that you and your family are kept safe. In our experience, you will usually save the most money and get the best work done using an LHG Certified Professional. All of our contractors are licensed professionals, and their work comes with a 60-day workmanship guarantee.

  • What happens if I sell my home?

    You can take your warranty with you to your new home, or cancel your warranty plan.

    To cancel your policy with Liberty Home Guard, please log in to your online customer portal and select the ‘Policy Details’ tab. There you will find a link titled ‘Cancel Coverage’. Alternatively, you can also call us at (866) 465-2403 or email us accounts@libertyhomeguard.com.

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  • How long does my contract last?

    LHG seeks to empower its customers, enabiling you to find the contract term that is right for you. You can purchase a policy that is month-to-month, annual, or multi-year. Our multi-year plans provide the most value, call us toll free at (866) 396-5837 to find out more.

  • How do I make sure my coverage continues?

    If you have set up automatic payments with us, we will send your new contract 30 days before the old one expires. If you are not on an automatic payment system, you can continue coverage by logging into your account or calling us toll-free at  (866) 396-5837.

  • Can I cancel at any time?

    Yes, you can cancel at any time. If your cancellation occurs within the first 30 days of your coverage, we’ll refund your contract fees minus the cost of claims paid, and we will charge a small administrative overhead fee. If you cancel after the 30th day, you’ll receive a prorated refund of your contract fees for the rest of the contract term minus the cost of claims paid, and we will charge a small administrative overhead fee.

    To cancel your policy with Liberty Home Guard, please log in to your online customer portal and select the ‘Policy Details’ tab. There you will find a link titled ‘Cancel Coverage’. Alternatively, you can also call us at (866) 465-2403 or email us accounts@libertyhomeguard.com.

  • Is there a limit to the number of repairs I get during my contract term?

    No, we do not have a limit, although some coverage limitations, such as cost caps, may apply.

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