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Viking Appliance Repair & Warranty

Viking Appliance Repair & Warranty

When it comes to selecting a new appliance for your home, it's important to choose a product that comes with a strong warranty. Viking appliances come with comprehensive warranties that provide coverage for a variety of scenarios. In this article, we will explore Viking's appliance warranty coverage, including the length of the coverage and the specific terms of the warranty. Read on to learn more about Viking's warranty coverage and find out if a Viking appliance is the right choice for your home.

Viking Appliance Warranty Information

Comprehensive warranty coverage is included in every Viking appliance package. The warranty lengths and coverage terms vary by product. Viking offers a three-year limited warranty on most of its kitchen appliances, including ranges, cooktops, ovens, ventilation hoods, microwaves, and dishwashers. This warranty covers parts and labor for any defects in material or workmanship

Select products may have extended coverage for certain parts or components. Coverage for parts may also be extended longer than it does for labor, meaning that customers may receive complimentary Viking parts but must pay for authorized Viking appliance repair service.

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Viking’s appliance warranty does not cover physical damage, such as scratches, dents, or broken glass, nor does it cover misuse or abuse of your appliance. Additionally, the warranty does not cover the cost of any service or repair made by anyone other than an authorized Viking service provider. Consumers should also note that Viking warranties are typically not transferable. This means that you shouldn’t expect guaranteed warranty coverage if you purchase your appliance secondhand, even if the appliance is less than three years old.

Appliance Repair for Viking Stove, Oven, Refrigerator, and Vent Units

As an owner of a Viking appliance, you can use the manufacturer's warranty to repair Viking kitchen appliances by first contacting Viking customer service to discuss the product’s warranty. If the appliance is still covered by the warranty, the company will provide instructions on how to proceed with the repair. 

If your appliance is no longer covered by the original warranty, consider investing in third-party coverage. Liberty Home Guard provides a suite of policies that protect all manner of home appliances and systems. If you find yourself in need of Viking refrigerator repair, for example, simply issue a claim on our website. We’ll have a technician respond to your problem within 48 hours.

Don’t feel compelled to pay for high repair costs when your manufacturer’s warranty expires. You can protect your appliances and wallet alike with Liberty Home Guard’s help. Use our website for a free quote or call (866)-432-1283.

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Frequently Asked Questions (FAQ)

HOME WARRANTY
  • What is a home warranty?

    A home warranty is a service contract that covers the cost of repairs and replacements for your home’s systems and appliances when they break down over time from normal wear and tear.

  • How does a home warranty work?

    It’s simple, you can select the coverage plan of your choice that is the best fit for your home and budget.

    When you request service for a covered item, you will be charged a pre-set fee in order to initiate the service request.

    With an LHG home warranty, when a covered item needs repair, simply follow these steps:

    • File a claim online or call.
    • After paying your set fee, we’ll put you in contact with a local contractor to schedule your appointment.
    • After officially diagnosing the problem, the contractor will contact us to make sure the issue is covered by your plan.
    • If everything checks out, the contractor will then repair or replace the item in question.
    • Afterwards, we’ll check in with you by email or phone to make sure you’re happy with the job.
  • What does a home warranty cover?

    Liberty Home Guard offers 3 different plans depending on the coverage your home needs. The Total Home Guard is a combination of both our Appliance Guard and Systems Guard plan. It is our most comprehensive and most economical.

    We offer add-ons to each plan. Check HERE for our Home Warranty Plans & Policies page to learn more about everything we cover.

  • How is a home warranty different from homeowner’s insurance?

    A home warranty covers the costs of repairs and replacements of major home appliances and systems. Home systems, for example, include plumbing, electrical, and HVAC.

    Homeowners insurance provides coverage if theft or natural disaster hits.

  • How is a home warranty different from a manufacturer’s warranty?

    The main difference is that a manufacturer’s warranty generally covers the failed part of a single appliance, but usually doesn’t include the cost of labor or repair. With a home warranty, one plan covers a variety of systems and appliances, making it a more cost-effective way to safeguard your home.

  • Why is buying a home warranty a good decision for homeowners?

    A home warranty protects the homeowner’s budget by removing the risk of fluctuating expenses when big ticket items break down. With a Liberty Home Guard home warranty, the homeowner will pay for a monthly plan, along with a flat rate service call fee associated with any repairs, rather than the full retail cost of replacing or repairing any of their home appliances or systems.

  • Do I have to get a home inspection before getting a Liberty Home Guard home warranty?

    No. Liberty Home Guard doesn’t require a home inspection or any maintenance records to purchase a home warranty plan.

  • How long does it take to fulfill a service request?

    Liberty Home Guard will dispatch a licensed technician to your home within 24 - 48 (business) hours of your request. Extenuating circumstances do apply.

  • Can I choose my own service contractor?

    Yes, you absolutely can. We only ask that you reach out to us first so that we can authorize the contractor you'd like to work with. This helps ensure that the highest standards are applied and that you and your family are kept safe. In our experience, you will usually save the most money and get the best work done using an LHG Certified Professional. All of our contractors are licensed professionals, and their work comes with a 60-day workmanship guarantee.

  • What happens if I sell my home?

    You can take your warranty with you to your new home, or cancel your warranty plan.

    To cancel your policy with Liberty Home Guard, please log in to your online customer portal and select the ‘Policy Details’ tab. There you will find a link titled ‘Cancel Coverage’. Alternatively, you can also call us at (866) 465-2403 or email us accounts@libertyhomeguard.com.

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  • How long does my contract last?

    LHG seeks to empower its customers, enabiling you to find the contract term that is right for you. You can purchase a policy that is month-to-month, annual, or multi-year. Our multi-year plans provide the most value, call us toll free at (866) 396-5837 to find out more.

  • How do I make sure my coverage continues?

    If you have set up automatic payments with us, we will send your new contract 30 days before the old one expires. If you are not on an automatic payment system, you can continue coverage by logging into your account or calling us toll-free at  (866) 396-5837.

  • Can I cancel at any time?

    Yes, you can cancel at any time. If your cancellation occurs within the first 30 days of your coverage, we’ll refund your contract fees minus the cost of claims paid, and we will charge a small administrative overhead fee. If you cancel after the 30th day, you’ll receive a prorated refund of your contract fees for the rest of the contract term minus the cost of claims paid, and we will charge a small administrative overhead fee.

    To cancel your policy with Liberty Home Guard, please log in to your online customer portal and select the ‘Policy Details’ tab. There you will find a link titled ‘Cancel Coverage’. Alternatively, you can also call us at (866) 465-2403 or email us accounts@libertyhomeguard.com.

  • Is there a limit to the number of repairs I get during my contract term?

    No, we do not have a limit, although some coverage limitations, such as cost caps, may apply.

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