VIZIO Appliance Repair & Warranty

VIZIO is a popular manufacturer of televisions, sound bars, remotes, streaming devices, and similar kinds of electronics. Founded in 2002, VIZIO has quickly risen to become one of the most well-known and successful brands in American electronics.

If your electronics stop working unexpectedly, there’s a chance you won’t need to shoulder the full cost of repair or replacement. VIZIO offers a limited warranty on their products — and there’s a way you can extend that warranty beyond its terms and limits. Here’s what you need to know to repair your VIZIO appliances.

VIZIO Warranty Coverage Overview

VIZIO offers limited warranties on the majority of its products. Televisions, sound bars, and other electronic devices are warranted against defective materials and poor workmanship for one year. If you purchased your VIZIO device from an authorized wholesale retailer — notably BJ’s Wholesale Club, Costco, or Sam’s Club — then your device may have a three-year warranty.

The terms of VIZIO’s warranty policy are fairly standard. Coverage applies only to products purchased new from VIZIO or an authorized retailer, and VIZIO will honor the full warranty only for products that are used for residential applications. VIZIO products used in commercial contexts only have 90-day warranties.

 

VIZIO’s warranty will not cover normal wear and tear or cosmetic damage. It also will not cover products that have been damaged from mishandling, abuse, improper installation, signal issues, or accidents.

Should you need to make a claim, VIZIO also has warranties for their repair service. Replacement parts and workmanship related to a product’s repair are covered by a warranty for the remainder of the product’s original warranty period or for 90 days—whichever is longer.

VIZIO provides more detailed terms of their warranty policy on their website.

How Do I File a Claim on a VIZIO Limited Warranty?

In the event of damage to one of its products, VIZIO recommends customers visit the company website for troubleshooting and additional help. If the problem remains unresolved, customers can start their claim process by contacting VIZIO Technical Support by email or on the phone. This department is open from 5:00 a.m. to 9:00 p.m. on weekdays and 7:00 a.m. to 4:00 p.m. on weekends.

VIZIO must pre-authorize your claim before referring you to an authorized VIZIO service center. They may require you to provide proof of purchase with a copy of the receipt to verify the product is still covered. VIZIO also has specific instructions and processes for shipping the damaged unit.

Once VIZIO has confirmed the coverage, they will repair or replace the damaged item (or issue a refund for the purchase price). They do not charge for parts or labor.

VIZIO Extended Warranty Coverage Overview

Your coverage options don’t end once VIZIO’s limited warranty expires. You can also invest in an extended warranty or protection plan. While this comes at an additional cost, it can save you money in the long run by insuring against product malfunctions. Extended warranties are also more expansive in terms of what they cover; they’re not necessarily limited to defects in materials or workmanship.

Extend Your VIZIO Warranty With a Home Warranty From Liberty Home Guard

VIZIO, like many other electronics manufacturers, does provide its own extended warranty service. This policy, though, is limited to VIZIO products only. But there’s a way VIZIO customers can extend their three-year warranty period with a more comprehensive protection plan.

Liberty Home Guard offers home warranties that protect virtually every component or appliance in your home. The warranty covers damage to your possessions — even damage linked to normal wear and tear from proper use. We fully cover the expenses of repairs or replacements of your items in exchange for an affordable monthly payment.

How Do I Make a Claim on a Liberty Home Guard Home Warranty?

When you need to file a claim on your Liberty Home Guard warranty, simply contact us via our online Customer Portal or get in touch with our customer service team by phone. We’ll assess your claim and will try to respond within 24 to 48 hours. 

If Liberty Home Guard verifies that the damage is covered by the terms of the warranty, we’ll refer you to a qualified technician from our expansive network of authorized service providers. Even if you live in a rural or remote area, we have a local technician in our network who can travel to you. 

If they can fix your VIZIO product, they do so at no cost to you. If they decide the object must be replaced, Liberty Home Guard will also do so for free.

Find Out More and Get a Free Quote

Liberty Home Guard can provide the same service, but you can bundle coverage for other home appliances and electronic devices, regardless of the manufacturer.

To learn more about Liberty Home Guard’s electronics coverage, contact our team by calling (833)-543-9328 or visiting our website. We’ll help you build a plan that can protect your belongings and save you money.