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Samsung Appliance Repair & Warranty

Samsung

Samsung appliances and devices are generally thought to be quality, reliable products. But with their complex electrical and mechanical components, Samsung products are hardly immune to malfunction. It’s a very real possibility that your Samsung device or appliance will break down, even if you’re a careful and responsible user. It’s a good idea to have a contingency plan in case your Samsung product stops working as intended.

Let’s look at some important information regarding Samsung’s warranty policy. We’ll also examine options for extended service that can help you better maintain your Samsung appliances.

What to Know About Samsung Appliances Warranty Coverage

Given Samsung’s tremendous line of products, their warranty terms vary significantly. Samsung’s home electronics, including televisions, tablets, smartphones, and computers, typically have a warranty period of one year.

Large home appliances have more complex warranties. A Samsung appliance warranty for a refrigerator, for example, lasts for one year, but Samsung will cover parts (but not labor) for the sealed refrigeration system for five years. Even better, Samsung will cover the parts for the refrigerator’s digital inverter compressor for ten years.

Here’s another example. A Samsung dishwasher has a one-year warranty. Samsung will cover all dishwasher parts for two years, however. More complex parts, such as the electronic control system and circuit board, are covered for five years.

These are not hard-and-fast rules. Certain models of Samsung refrigerators and dishwashers may have slightly different warranty terms than those described above. Fortunately, Samsung makes looking up the warranty terms for their products exceptionally easy on their website. And, of course, you can always check your specific product’s documentation or contact Samsung directly.

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Samsung Appliance Extended Warranty Overview

What happens when your Samsung warranty runs out? Well, while Samsung won’t repair your device or appliance for free, they do offer the option of purchasing an extended service plan.

Samsung’s extended warranty program is called Samsung Protection Plus. Let’s take a look at some of the pros and cons.

One of the benefits of Samsung Protection Plus is continued access to certified Samsung appliance repair services. If your appliance or device needs to be fixed, a Samsung-trained technician will service your product and use authentic Samsung parts as needed. If the product can’t be repaired, Samsung will replace it.

Another nice thing about Samsung Protection Plus is the flexibility of the policies. You can cancel at any point, and you can even transfer the policy to a new owner if you eventually sell your appliance or device.

The not so good news? Samsung isn’t the clearest about how much Samsung Protection Plus costs. It can be hard to know exactly how much you’ll need to pay for their services in the long run. It’s also not immediately obvious how long Samsung’s protection plans last. It could be as little as one year or as long as five years—it all depends on the product in question.

Also, while Samsung will replace an appliance or device that can’t be repaired, the replacement may not be a new product. It could be rebuilt or refurbished, which perhaps increases the risk of another issue developing in the future.

Why You Should Choose Liberty Home Guard

A more convenient and affordable way of protecting your Samsung appliances is to find an extended warranty with Liberty Home Guard. We can ensure the same level of protection, quality, and professionalism while also offering the option of bundling coverage with other appliances around your home.

Use our website to get a free quote. You can also talk to our team at (866)-225-7958.

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Frequently Asked Questions (FAQ)

HOME WARRANTY
  • What is a home warranty?

    A home warranty is a service contract that covers the cost of repairs and replacements for your home’s systems and appliances when they break down over time from normal wear and tear.

  • How does a home warranty work?

    It’s simple, you can select the coverage plan of your choice that is the best fit for your home and budget.

    When you request service for a covered item, you will be charged a pre-set fee in order to initiate the service request.

    With an LHG home warranty, when a covered item needs repair, simply follow these steps:

    • File a claim online or call.
    • After paying your set fee, we’ll put you in contact with a local contractor to schedule your appointment.
    • After officially diagnosing the problem, the contractor will contact us to make sure the issue is covered by your plan.
    • If everything checks out, the contractor will then repair or replace the item in question.
    • Afterwards, we’ll check in with you by email or phone to make sure you’re happy with the job.
  • What does a home warranty cover?

    Liberty Home Guard offers 3 different plans depending on the coverage your home needs. The Total Home Guard is a combination of both our Appliance Guard and Systems Guard plan. It is our most comprehensive and most economical.

    We offer add-ons to each plan. Check HERE for our Home Warranty Plans & Policies page to learn more about everything we cover.

  • How is a home warranty different from homeowner’s insurance?

    A home warranty covers the costs of repairs and replacements of major home appliances and systems. Home systems, for example, include plumbing, electrical, and HVAC.

    Homeowners insurance provides coverage if theft or natural disaster hits.

  • How is a home warranty different from a manufacturer’s warranty?

    The main difference is that a manufacturer’s warranty generally covers the failed part of a single appliance, but usually doesn’t include the cost of labor or repair. With a home warranty, one plan covers a variety of systems and appliances, making it a more cost-effective way to safeguard your home.

  • Why is buying a home warranty a good decision for homeowners?

    A home warranty protects the homeowner’s budget by removing the risk of fluctuating expenses when big ticket items break down. With a Liberty Home Guard home warranty, the homeowner will pay for a monthly plan, along with a flat rate service call fee associated with any repairs, rather than the full retail cost of replacing or repairing any of their home appliances or systems.

  • Do I have to get a home inspection before getting a Liberty Home Guard home warranty?

    No. Liberty Home Guard doesn’t require a home inspection or any maintenance records to purchase a home warranty plan.

  • How long does it take to fulfill a service request?

    Liberty Home Guard will dispatch a licensed technician to your home within 24 - 48 (business) hours of your request. Extenuating circumstances do apply.

  • Can I choose my own service contractor?

    Yes, you absolutely can. We only ask that you reach out to us first so that we can authorize the contractor you'd like to work with. This helps ensure that the highest standards are applied and that you and your family are kept safe. In our experience, you will usually save the most money and get the best work done using an LHG Certified Professional. All of our contractors are licensed professionals, and their work comes with a 60-day workmanship guarantee.

  • What happens if I sell my home?

    You can take your warranty with you to your new home, or cancel your warranty plan.

    To cancel your policy with Liberty Home Guard, please log in to your online customer portal and select the ‘Policy Details’ tab. There you will find a link titled ‘Cancel Coverage’. Alternatively, you can also call us at (866) 465-2403 or email us accounts@libertyhomeguard.com.

USING YOUR HOME WARRANTY
COVERAGE
ABOUT HOME WARRANTIES
  • How long does my contract last?

    LHG seeks to empower its customers, enabiling you to find the contract term that is right for you. You can purchase a policy that is month-to-month, annual, or multi-year. Our multi-year plans provide the most value, call us toll free at (866) 396-5837 to find out more.

  • How do I make sure my coverage continues?

    If you have set up automatic payments with us, we will send your new contract 30 days before the old one expires. If you are not on an automatic payment system, you can continue coverage by logging into your account or calling us toll-free at  (866) 396-5837.

  • Can I cancel at any time?

    Yes, you can cancel at any time. If your cancellation occurs within the first 30 days of your coverage, we’ll refund your contract fees minus the cost of claims paid, and we will charge a small administrative overhead fee. If you cancel after the 30th day, you’ll receive a prorated refund of your contract fees for the rest of the contract term minus the cost of claims paid, and we will charge a small administrative overhead fee.

    To cancel your policy with Liberty Home Guard, please log in to your online customer portal and select the ‘Policy Details’ tab. There you will find a link titled ‘Cancel Coverage’. Alternatively, you can also call us at (866) 465-2403 or email us accounts@libertyhomeguard.com.

  • Is there a limit to the number of repairs I get during my contract term?

    No, we do not have a limit, although some coverage limitations, such as cost caps, may apply.

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