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Bose Repair & Warranty

Bose

Bose is a well-known electronics brand that has earned special recognition for its innovations in sound technology. Its line of headphones and speakers is universally acclaimed as being one of the best on the market. Its home theater sound systems offer an immersive experience in sound. Your home will never be the same with a Bose sound system.

If something goes wrong with your Bose system or components, the company offers a manufacturer warranty to cover repairs or replacements. We’ll take a closer look at the standard Bose warranty and present a way you can extend coverage beyond its terms and limits.

Bose Limited Warranty and Repair

Bose offers a limited warranty with its products only if there are defects in the functionality or materials of the product when purchased from Bose or a Bose authorized retailer. This warranty does not cover repairs needed from normal wear and tear or problems that arise from misuse of the product. 

A Bose limited warranty is helpful if you purchase a faulty or poorly built product. However, this warranty does not cover repairs needed from normal wear and tear or problems that arise from misuse of the product. The Bose warranty only applies to the original owner of the equipment — it is not transferable to other parties.

As of 2024, the effective periods for Bose warranties are:

  • One year for most products
  • Two years for portable PA products
  • Five years for passive, non-powered loudspeakers, as well as for aviation headsets

If you are expecting better coverage of your Bose products, especially your home theater’s sound system, then consider investing in an extended warranty of your Bose products. Many companies offer a Bose extended warranty because these products are popular. It’s important to read the fine print of each warranty before purchasing, though. Some are not worth the high cost, especially those that don’t include coverage of any other brand or product. 

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How to File a Claim on a Bose Warranty

When your Bose equipment malfunctions or breaks down during the warranty’s effective term, the company recommends you visit Bose’s website and find the contact for the region where you live. You’ll have to provide proof of purchase, which could simply be a receipt or sales slip.

If Bose approves your claim, they will either repair the product with new or refurbished parts, replace the product with an equivalent one, or provide a full or partial refund. Their decision hinges on the issue and the likelihood of returning the equipment to working condition. 

To ship your product to the repair service, Bose offers a prepaid shipping label and packing instructions.

Bose Extended Warranty 

Bose also offers an extended warranty that covers some of the damage their base warranty does not, including accidental damage, ill-fitting headphones, sound issues, and parts and labor. Bose says they promise to finish repairs on items covered by their extended warranty within five days.

Coverage is still limited to Bose products and may not be cost-effective for all users. However, there’s a solution for extending coverage on all the equipment in your home from all manufacturers.

Extend Coverage With a Home Warranty From Liberty Home Guard

You may want to consider investing in a home warranty instead. This service contract will cover repairs to your Bose home sound system and more. It will protect your home’s major systems and appliances when they break down over time from normal wear and tear.

Liberty Home Guard offers an extended warranty on your Bose products in your home. We offer 3 major home warranty plans -- The Appliance Guard, The Systems Guard, and The Total Home Guard, which is our most comprehensive and economical of the three. A Total Home Guard home plan from Liberty Home Guard covers electronics, and this includes Bose products.

How to File a Claim on a Home Warranty

When your Bose product fails, contact Liberty Home Guard through our online customer portal or by calling our customer service team. We’ll review your claim to ensure it’s covered by the terms of the warranty. If it is, we’ll refer you to a local technician from our network of approved service providers.

The technician will repair your Bose product if possible. If they decide it should be replaced, they’ll arrange for a new one to be shipped. Whatever the decision, you’ll never pay anything more than a reasonable monthly premium. 

Get Peace of Mind With a Liberty Home Guard Home Warranty

A Bose home theater sound system is an important investment and you want it to be protected when those unexpected breakdowns occur. Plus, the benefits of investing in a home warranty extend beyond your Bose products. A home warranty can cover everything from your home’s roof to your dishwasher. 

Liberty Home Guard was rated the #1 Home Warranty Provider by The U.S. News & World Report and received an A grade from The Better Business Bureau. We offer outstanding service and are continuously improving upon the home warranty process, making it easier and more efficient. Call our Customer Support Team at (866) 916 - 1576 or contact us online for a quote on Bose coverage today.

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Frequently Asked Questions (FAQ)

HOME WARRANTY
  • What is a home warranty?

    A home warranty is a service contract that covers the cost of repairs and replacements for your home’s systems and appliances when they break down over time from normal wear and tear.

  • How does a home warranty work?

    It’s simple, you can select the coverage plan of your choice that is the best fit for your home and budget.

    When you request service for a covered item, you will be charged a pre-set fee in order to initiate the service request.

    With an LHG home warranty, when a covered item needs repair, simply follow these steps:

    • File a claim online or call.
    • After paying your set fee, we’ll put you in contact with a local contractor to schedule your appointment.
    • After officially diagnosing the problem, the contractor will contact us to make sure the issue is covered by your plan.
    • If everything checks out, the contractor will then repair or replace the item in question.
    • Afterwards, we’ll check in with you by email or phone to make sure you’re happy with the job.
  • What does a home warranty cover?

    Liberty Home Guard offers 3 different plans depending on the coverage your home needs. The Total Home Guard is a combination of both our Appliance Guard and Systems Guard plan. It is our most comprehensive and most economical.

    We offer add-ons to each plan. Check HERE for our Home Warranty Plans & Policies page to learn more about everything we cover.

  • How is a home warranty different from homeowner’s insurance?

    A home warranty covers the costs of repairs and replacements of major home appliances and systems. Home systems, for example, include plumbing, electrical, and HVAC.

    Homeowners insurance provides coverage if theft or natural disaster hits.

  • How is a home warranty different from a manufacturer’s warranty?

    The main difference is that a manufacturer’s warranty generally covers the failed part of a single appliance, but usually doesn’t include the cost of labor or repair. With a home warranty, one plan covers a variety of systems and appliances, making it a more cost-effective way to safeguard your home.

  • Why is buying a home warranty a good decision for homeowners?

    A home warranty protects the homeowner’s budget by removing the risk of fluctuating expenses when big ticket items break down. With a Liberty Home Guard home warranty, the homeowner will pay for a monthly plan, along with a flat rate service call fee associated with any repairs, rather than the full retail cost of replacing or repairing any of their home appliances or systems.

  • Do I have to get a home inspection before getting a Liberty Home Guard home warranty?

    No. Liberty Home Guard doesn’t require a home inspection or any maintenance records to purchase a home warranty plan.

  • How long does it take to fulfill a service request?

    Liberty Home Guard will dispatch a licensed technician to your home within 24 - 48 (business) hours of your request. Extenuating circumstances do apply.

  • Can I choose my own service contractor?

    Yes, you absolutely can. We only ask that you reach out to us first so that we can authorize the contractor you'd like to work with. This helps ensure that the highest standards are applied and that you and your family are kept safe. In our experience, you will usually save the most money and get the best work done using an LHG Certified Professional. All of our contractors are licensed professionals, and their work comes with a 60-day workmanship guarantee.

  • What happens if I sell my home?

    You can take your warranty with you to your new home, or cancel your warranty plan.

    To cancel your policy with Liberty Home Guard, please log in to your online customer portal and select the ‘Policy Details’ tab. There you will find a link titled ‘Cancel Coverage’. Alternatively, you can also call us at (866) 465-2403 or email us accounts@libertyhomeguard.com.

USING YOUR HOME WARRANTY
  • How do I set up an account online?

    Once you sign up for an LHG policy, you will receive an email with instructions on how to register your account that will include your username and password.

  • How do I request service?

    Once your coverage kicks in, schedule a request online any time HERE. You can also dial 833-LHGUARD (866) 396-5837 for your request.

    You can check any job’s status by logging into your account HERE.

  • What if my covered item can’t be fixed?

    If we determine your covered item is beyond repair, we’ll offer a replacement or find you another solution that works for your situation.

  • Who will LHG send to my house?

    We work with licensed contractors in your area who have been regularly evaluated by customers to meet our high standards.

  • My issue wasn’t fixed. Can the contractor come back?

    Of course. Simply re-request the service online or by phone. All work done with our service providers comes with a 60-day workmanship guarantee, so if the issue isn’t resolved, we’ll send a service provider back to you, at no charge.

  • How to cancel my Liberty Home Guard policy?

    To cancel your policy with Liberty Home Guard, please log in to your online customer portal and select the ‘Policy Details’ tab. There you will find a link titled ‘Cancel Coverage’. Alternatively, you can also call us at (866) 465-2403 or email us accounts@libertyhomeguard.com. 

COVERAGE
ABOUT HOME WARRANTIES
  • How long does my contract last?

    LHG seeks to empower its customers, enabiling you to find the contract term that is right for you. You can purchase a policy that is month-to-month, annual, or multi-year. Our multi-year plans provide the most value, call us toll free at (866) 396-5837 to find out more.

  • How do I make sure my coverage continues?

    If you have set up automatic payments with us, we will send your new contract 30 days before the old one expires. If you are not on an automatic payment system, you can continue coverage by logging into your account or calling us toll-free at  (866) 396-5837.

  • Can I cancel at any time?

    Yes, you can cancel at any time. If your cancellation occurs within the first 30 days of your coverage, we’ll refund your contract fees minus the cost of claims paid, and we will charge a small administrative overhead fee. If you cancel after the 30th day, you’ll receive a prorated refund of your contract fees for the rest of the contract term minus the cost of claims paid, and we will charge a small administrative overhead fee.

    To cancel your policy with Liberty Home Guard, please log in to your online customer portal and select the ‘Policy Details’ tab. There you will find a link titled ‘Cancel Coverage’. Alternatively, you can also call us at (866) 465-2403 or email us accounts@libertyhomeguard.com.

  • Is there a limit to the number of repairs I get during my contract term?

    No, we do not have a limit, although some coverage limitations, such as cost caps, may apply.

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