LG Appliance Repair & Warranty

LG, a well-known manufacturer of smartphones, TVs, and other electronics, also produces a number of major home appliances, such as refrigerators, dishwashers, cooking appliances, and clothing washers and dryers. 

Here, we’ll take a closer look at the LG warranty policy, including what’s covered and what isn’t. We’ll also explore some options for LG appliance extended warranty coverage that can protect your LG appliances long after the original warranty expires.

LG Appliances Warranty Coverage

Even the most acclaimed products from brand-name manufacturers can suffer from technical breakdowns and malfunctions. After you purchase an LG product, the company provides limited warranty coverage to protect you from the cost of repairs for a given time.

Most LG products come with a one-year warranty. Effectively all LG electronics—including laptops, smartphones, TVs, monitors, media players, and speakers—have parts and labor covered for one year from the date of purchase. The same goes for LG’s major kitchen appliances, though select LG ovens and ranges have warranties that last for two years.

LG Warranty Terms for Major Appliances

Other major LG appliances have extended coverage for select parts. For example, a front-loading combination washer-dryer has full coverage for one year, but the motor has ten years of coverage. Similarly, an LG dishwasher may have five years of coverage for the control board only.

Occasionally, LG’s warranty may stipulate coverage for parts but not labor. Some refrigerator models have ten years of coverage for parts associated with the compressor, but labor is included for only the first five years.

With such variability in warranty terms, it’s important to check with LG to confirm the extent of coverage on your appliance. LG makes it quite easy to look up warranty coverage for specific models on their website.

What Is Covered by a Manufacturer Warranty?

An LG repair warranty for an appliance like a refrigerator or washing machine is designed to cover defects or issues with workmanship. No appliance should fail within the first year or two, assuming normal usage, so if it does, the reasonable assumption is that the problem is related to a faulty part or incorrect/improper assembly.

Typical LG appliance warranties of 1 to 2 years are meant to provide peace of mind that you’re getting a product guaranteed to work out of the box. Any issues beyond the warranty period aren’t likely related to the manufacturing process, which is why the coverage is relatively brief. 

However, if you want the safety net of a longer coverage period, along with the potential for additional benefits, extended warranties are one option to explore.

Protecting Innovative LG Technology

LG is known for innovation when it comes to both electronics and appliances. One of the many reasons consumers choose LG appliances is because they tend to offer the latest technologies.

For example, you may be familiar with LG’s smart cooling systems that allow remote monitoring and controls via the LG ThinQ app. Your fridge or oven may offer special features like Door-in-Door features that let you look inside the appliance without opening the door. LG’s ProBake Convection technology offers more even heat distribution and cooking.

LG products are designed to make your life easier, and Consumer Reports ranks LG among the most reliable appliance brands on the market. As a result, consumers can reasonably expect new purchases to offer outstanding performance, and this is backed up by the manufacturer’s warranty.

Problems Not Covered by a Warranty

Most of what’s excluded is related to consumer usage or environmental conditions. For starters, manufacturer warranties don’t cover normal wear and tear. Products are designed to hold up to normal use for several years and should withstand typical household usage.

If you use appliances for anything else, such as in office, commercial, or recreational settings, repairs generally won’t be covered. Similarly, if the appliance is improperly installed, used incorrectly, modified, or damaged through unauthorized repairs, it won’t be covered by the warranty.

These warranties are also not intended to cover user errors, such as neglect, misuse, abuse, or damage by the consumer. If a child is swinging on the refrigerator door and pulls the whole thing over, you typically can’t expect damage or repairs to be covered.

Environmental factors that cause damage are also excluded. This could include:

• Power outages/failures
• Frozen water pipes
• Restricted drain lines
• Corrosive atmospheres
• Pest and vermin
• Lighting, wind, fire, floods, and acts of nature

It’s important to understand what is and isn’t covered by the warranty and to make sure you install, use, and maintain your LG appliances appropriately to avoid damage not covered by the warranty.

LG Home Appliance Extended Warranty Coverage

Once LG’s manufacturer’s warranty expires, the consumer is responsible for all parts and labor costs if an appliance needs to be repaired. Of course, this can be a steep expense for a refrigerator, dishwasher, oven, or other major appliance.

Fortunately, you have some options to affordably maintain your LG appliances and shield yourself from surprise repair costs.

LG does have an extended warranty program. Consumers can pay for an extended service plan that lasts for one, two, or three years. The price of the plan is dependent on its length and the type of appliance. One-year plans for dishwashers and dryers are in the $50 range. On the more expensive end, a one-year plan for a plasma TV can cost around $125.

This kind of manufacturer-backed extended service plan can be useful for some people. A renter who doesn’t personally own major appliances may be interested in an extended service plan for an LG smartphone, for instance. But for homeowners who own multiple major appliances—which may vary in make and age—product-specific extended service plans can be unnecessarily expensive and cumbersome to manage.

Important Considerations for Extended Warranty Coverage

What should you look for in an affordable extended warranty plan? You’ll want to choose a comprehensive plan that covers a range of essential appliances, such as:

• Refrigerator
• Range/oven/cooktop
• Built-in microwave
• Dishwasher
• Garbage disposal
• Washer and dryer

This plan should cover mechanical components and parts. For example, if you break a handle, you might be able to replace it on your own without too much hassle or expense. But if a mechanical part breaks, you’ll need a skilled professional to repair or replace it.

If you also want to include coverage for essential systems like HVAC, plumbing, and electrical in your home, you can look for a total home warranty for appliances and systems not covered by homeowners insurance. With this level of coverage, you can rest easy knowing a failure won’t leave you on the hook for hundreds or thousands of dollars in repairs or outright appliance replacement.

Is an extended warranty right for you? Appliances are designed to serve your needs for years, but things happen. If failures occur sooner rather than later, the protection of an extended warranty can save you a lot of money and stress.

How to File a Claim With LG

It’s fairly easy to file a claim on your LG warranty. The first step is to collect all documentation connected with your LG product, including the model, serial number, and proof of purchase. Then, visit the LG website and head to its repair section. You can start your claim here by completing the request form and describing your product details and the issue you’re having.

You can also call LG’s customer service by telephone or send an email. A customer service representative can guide you through the steps for filing your claim. Once your claim has been forwarded, LG reviews the case and determines whether the damage is eligible for repairs under the warranty terms. If approved, LG may refer you to an authorized and approved technician to get your product fixed.

If you have an LG smart appliance, you can use the ThinQ app to file a claim.  

It’s important to remember that your level of coverage depends on the specific LG warranty that you’ve purchased. Take a close look at the provisions of your warranty to see which repairs are eligible under its terms and conditions.

How Much Does an LG Warranty Cost?

The price of your LG warranty depends on what kind it is and the product that it covers. For example, LG Premium Care for a refrigerator can cost anywhere between $176 and $332, whereas a dishwasher warranty can cost between $67 and $142.

An extended warranty can cover your LG appliance for as much as three years. Purchase your Premium Care plan within 90 days of the purchase of your appliance. An extended warranty for an LG refrigerator for three years costs around $300, while an LG washer-and-dryer combination costs between $140 and $250. 

How to Get a Quote for an LG Extended Warranty

You can also protect your LG appliances with a home warranty or extended warranty from Liberty Home Guard. We have a national network of trained, licensed, and insured technicians, so you can be sure you’ll have the same—or better—quality of service that you would receive from an electronics or appliance manufacturer.

We can also help you combine coverage for multiple home appliances and systems, which can save you the trouble of juggling multiple plans with different companies. Bundled coverage with one provider can save you money, too!

Liberty Home Guard: Protection and Peace of Mind

Liberty Home Guard is acclaimed by consumers and experts for giving product owners peace of mind about their belongings. We offer LG Premium and Extended plans to address issues with LG’s upper-end appliances and devices beyond the manufacturer’s warranty. 

You should always take advantage of an active manufacturer’s warranty. But once that warranty expires, a home warranty or extended warranty is a wise investment. Reach out to our team at (866)-225-7958 to find a plan that matches your needs.