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LG Appliance Repair & Warranty

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LG, a well-known manufacturer of smartphones, TVs, and other electronics, also produces a number of major home appliances, such as refrigerators, dishwashers, cooking appliances, and clothing washers and dryers. 

In this page, we’ll examine LG’s warranty policy, including what’s covered and what isn’t. We’ll also explore some options for LG appliance extended warranty coverage that can protect your LG appliances long after the original warranty expires.

LG Appliances Warranty Coverage

Appliances from even the most reputable of manufacturers can suffer from defects that impair their function. LG provides limited warranty coverage to protect consumers from the occasional faulty machine.

While the exact terms of LG’s limited warranty depend on the product in question, a one-year warranty is standard for most LG appliances. Effectively all LG electronics—including laptops, smartphones, TVs, monitors, media players, and speakers—have parts and labor covered for one year from the date of purchase. This is also true of LG’s major kitchen appliances, though some products, such as select ovens and ranges, have warranties that last for two years.

Other major LG appliances have extended coverage for select parts. For example, a front-loading combination washer-dryer has full coverage for one year, but the motor has ten years of coverage. Similarly, an LG dishwasher may have five years of coverage for the control board only.

Occasionally, LG’s warranty may stipulate coverage for parts but not labor. Some refrigerator models have ten years of coverage for parts associated with the compressor, but labor is included for only the first five years.

With such variability in warranty terms, it’s important to check with LG to confirm the extent of coverage on your appliance. LG makes it quite easy to look up warranty coverage for specific models on their website.

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What Isn’t Covered by an LG Appliance Warranty?

LG is known for innovation when it comes to both electronics and appliances. One of the many reasons consumers choose LG appliances is because they tend to offer the latest technologies.

For example, you may be familiar with LG’s smart cooling systems that allow remote monitoring and controls via the LG ThinQ app, Door-in-Door features that let you look inside your fridge or oven without opening the door, or ProBake Convection technology that offers more even heat distribution and cooking.

LG products are designed to make your life easier, and Consumer Reports ranks LG among the most reliable appliance brands on the market. As a result, consumers can reasonably expect new purchases to offer outstanding performance, and this is backed up by the manufacturer’s warranty.

Problems Not Covered by a Warranty

You can’t expect an LG warranty to cover everything, though, and most of what’s excluded is related to consumer usage or environmental conditions. For starters, manufacturer warranties don’t cover normal wear and tear. Products are designed to hold up to normal use for several years and should withstand typical household usage.

If you use appliances for anything else, such as in office, commercial, or recreational settings, repairs generally won’t be covered. Similarly, if the appliance is improperly installed, used incorrectly, modified, or damaged through unauthorized repairs, it won’t be covered by the warranty.

These warranties are also not intended to cover user errors, such as neglect, misuse, abuse, or damage by the consumer. If a child is swinging on the refrigerator door and pulls the whole thing over, you typically can’t expect damage or repairs to be covered.

Environmental factors that cause damage are also excluded. This could include:

  • Power outages/failures
  • Frozen water pipes
  • Restricted drain lines
  • Corrosive atmospheres
  • Pest and vermin
  • Lighting, wind, fire, floods, and acts of nature

It’s important to understand what is and isn’t covered by the warranty and to make sure you install, use, and maintain your LG appliances appropriately to avoid damage not covered by the warranty.

What Is Covered by a Manufacturer Warranty?

An LG repair warranty for an appliance like a refrigerator or washing machine is designed to cover defects or issues with workmanship. No appliance should fail within the first year or two, assuming normal usage, so if it does, the reasonable assumption is that the problem is related to a faulty part or incorrect/improper assembly.

Typical LG appliance warranties of 1 to 2 years are meant to provide peace of mind that you’re getting a product guaranteed to work out of the box. Any issues beyond the warranty period aren’t likely related to the manufacturing process, which is why the coverage is relatively brief. 

However, if you want the safety net of a longer coverage period, along with the potential for additional benefits, extended warranties are one option to explore.

LG Home Appliance Extended Warranty Coverage

Once LG’s manufacturer’s warranty expires, the consumer is responsible for all parts and labor costs if an appliance needs to be repaired. Of course, this can be a steep expense for a refrigerator, dishwasher, oven, or other major appliance.

Fortunately, you have some options to affordably maintain your LG appliances and shield yourself from surprise repair costs.

LG does have an extended warranty program. Consumers can pay for an extended service plan that lasts for one, two, or three years. The price of the plan is dependent on its length and the type of appliance. One-year plans for dishwashers and dryers are in the $50 range. On the more expensive end, a one-year plan for a plasma TV can cost around $125.

This kind of manufacturer-backed extended service plan can be useful for some people. A renter who doesn’t personally own major appliances may be interested in an extended service plan for an LG smartphone, for instance. But for homeowners who own multiple major appliances—which may vary in make and age—product-specific extended service plans can be unnecessarily expensive and cumbersome to manage.

Important Considerations for Extended Warranty Coverage

What should you look for in an affordable extended warranty plan? You’ll want to choose a comprehensive plan that covers a range of essential appliances, such as:

  • Refrigerator
  • Range/oven/cooktop
  • Built-in microwave
  • Dishwasher
  • Garbage disposal
  • Washer and dryer

This plan should cover mechanical components and parts. For example, if you break a handle, you might be able to replace it on your own without too much hassle or expense. But if a mechanical part breaks, you’ll need a skilled professional to repair or replace it.

If you also want to include coverage for essential systems like HVAC, plumbing, and electrical in your home, you can look for a total home warranty for appliances and systems not covered by homeowners insurance. With this level of coverage, you can rest easy knowing a failure won’t leave you on the hook for hundreds or thousands of dollars in repairs or outright appliance replacement.

Is an extended warranty right for you? Appliances are designed to serve your needs for years, but things happen. If failures occur sooner rather than later, the protection of an extended warranty can save you a lot of money and stress.

How to Get a Quote for an LG Extended Warranty

You can also protect your LG appliances with a home warranty or extended warranty from Liberty Home Guard. We have a national network of trained, licensed, and insured technicians, so you can be sure you’ll have the same—or better—quality of service that you would receive from an electronics or appliance manufacturer.

We can also help you combine coverage for multiple home appliances and systems, which can save you the trouble of juggling multiple plans with different companies. Bundled coverage with one provider can save you money, too!

You should always take advantage of an active manufacturer’s warranty. But once that warranty expires, a home warranty or extended warranty is a wise investment. Reach out to our team at (866)-225-7958 to find a plan that matches your needs.

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Frequently Asked Questions (FAQ)

HOME WARRANTY
  • What is a home warranty?

    A home warranty is a service contract that covers the cost of repairs and replacements for your home’s systems and appliances when they break down over time from normal wear and tear.

  • How does a home warranty work?

    It’s simple, you can select the coverage plan of your choice that is the best fit for your home and budget.

    When you request service for a covered item, you will be charged a pre-set fee in order to initiate the service request.

    With an LHG home warranty, when a covered item needs repair, simply follow these steps:

    • File a claim online or call.
    • After paying your set fee, we’ll put you in contact with a local contractor to schedule your appointment.
    • After officially diagnosing the problem, the contractor will contact us to make sure the issue is covered by your plan.
    • If everything checks out, the contractor will then repair or replace the item in question.
    • Afterwards, we’ll check in with you by email or phone to make sure you’re happy with the job.
  • What does a home warranty cover?

    Liberty Home Guard offers 3 different plans depending on the coverage your home needs. The Total Home Guard is a combination of both our Appliance Guard and Systems Guard plan. It is our most comprehensive and most economical.

    We offer add-ons to each plan. Check HERE for our Home Warranty Plans & Policies page to learn more about everything we cover.

  • How is a home warranty different from homeowner’s insurance?

    A home warranty covers the costs of repairs and replacements of major home appliances and systems. Home systems, for example, include plumbing, electrical, and HVAC.

    Homeowners insurance provides coverage if theft or natural disaster hits.

  • How is a home warranty different from a manufacturer’s warranty?

    The main difference is that a manufacturer’s warranty generally covers the failed part of a single appliance, but usually doesn’t include the cost of labor or repair. With a home warranty, one plan covers a variety of systems and appliances, making it a more cost-effective way to safeguard your home.

  • Why is buying a home warranty a good decision for homeowners?

    A home warranty protects the homeowner’s budget by removing the risk of fluctuating expenses when big ticket items break down. With a Liberty Home Guard home warranty, the homeowner will pay for a monthly plan, along with a flat rate service call fee associated with any repairs, rather than the full retail cost of replacing or repairing any of their home appliances or systems.

  • Do I have to get a home inspection before getting a Liberty Home Guard home warranty?

    No. Liberty Home Guard doesn’t require a home inspection or any maintenance records to purchase a home warranty plan.

  • How long does it take to fulfill a service request?

    Liberty Home Guard will dispatch a licensed technician to your home within 24 - 48 (business) hours of your request. Extenuating circumstances do apply.

  • Can I choose my own service contractor?

    Yes, you absolutely can. We only ask that you reach out to us first so that we can authorize the contractor you'd like to work with. This helps ensure that the highest standards are applied and that you and your family are kept safe. In our experience, you will usually save the most money and get the best work done using an LHG Certified Professional. All of our contractors are licensed professionals, and their work comes with a 60-day workmanship guarantee.

  • What happens if I sell my home?

    You can take your warranty with you to your new home, or cancel your warranty plan.

    To cancel your policy with Liberty Home Guard, please log in to your online customer portal and select the ‘Policy Details’ tab. There you will find a link titled ‘Cancel Coverage’. Alternatively, you can also call us at (866) 465-2403 or email us accounts@libertyhomeguard.com.

USING YOUR HOME WARRANTY
  • How do I set up an account online?

    Once you sign up for an LHG policy, you will receive an email with instructions on how to register your account that will include your username and password.

  • How do I request service?

    Once your coverage kicks in, schedule a request online any time HERE. You can also dial 833-LHGUARD (866) 396-5837 for your request.

    You can check any job’s status by logging into your account HERE.

  • What if my covered item can’t be fixed?

    If we determine your covered item is beyond repair, we’ll offer a replacement or find you another solution that works for your situation.

  • Who will LHG send to my house?

    We work with licensed contractors in your area who have been regularly evaluated by customers to meet our high standards.

  • My issue wasn’t fixed. Can the contractor come back?

    Of course. Simply re-request the service online or by phone. All work done with our service providers comes with a 60-day workmanship guarantee, so if the issue isn’t resolved, we’ll send a service provider back to you, at no charge.

  • How to cancel my Liberty Home Guard policy?

    To cancel your policy with Liberty Home Guard, please log in to your online customer portal and select the ‘Policy Details’ tab. There you will find a link titled ‘Cancel Coverage’. Alternatively, you can also call us at (866) 465-2403 or email us accounts@libertyhomeguard.com. 

COVERAGE
ABOUT HOME WARRANTIES
  • How long does my contract last?

    LHG seeks to empower its customers, enabiling you to find the contract term that is right for you. You can purchase a policy that is month-to-month, annual, or multi-year. Our multi-year plans provide the most value, call us toll free at (866) 396-5837 to find out more.

  • How do I make sure my coverage continues?

    If you have set up automatic payments with us, we will send your new contract 30 days before the old one expires. If you are not on an automatic payment system, you can continue coverage by logging into your account or calling us toll-free at  (866) 396-5837.

  • Can I cancel at any time?

    Yes, you can cancel at any time. If your cancellation occurs within the first 30 days of your coverage, we’ll refund your contract fees minus the cost of claims paid, and we will charge a small administrative overhead fee. If you cancel after the 30th day, you’ll receive a prorated refund of your contract fees for the rest of the contract term minus the cost of claims paid, and we will charge a small administrative overhead fee.

    To cancel your policy with Liberty Home Guard, please log in to your online customer portal and select the ‘Policy Details’ tab. There you will find a link titled ‘Cancel Coverage’. Alternatively, you can also call us at (866) 465-2403 or email us accounts@libertyhomeguard.com.

  • Is there a limit to the number of repairs I get during my contract term?

    No, we do not have a limit, although some coverage limitations, such as cost caps, may apply.

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