We understand, and we are sorry to lose you. In an effort to improve, please tell us why you cancelled your policy in the first place, and why you have decided not to give us another chance.
We at Liberty Home Guard have always been absolutely committed to the safety of every one of our customers. This commitment is especially important today as we all cope with the recent coronavirus outbreak and the social and economic disruptions it has caused.
The transmission of the current coronavirus, COVID-19, has escalated incredibly quickly. The World Health Organization formally recognized the outbreak as a pandemic on March 11, 2020, and confirmed positive infections have now been identified in all 50 states. We want you to know that we take this health crisis very seriously.
As we heed the advice of experts by staying at home and practicing social distancing, you may wonder what will happen should you need to make a claim on your home warranty during the coronavirus epidemic. Please know that we are still here for you if something in your home needs to be repaired or replaced, and we are taking every precaution to protect our customers and staff.
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Per the advice of medical professionals and infectious disease experts, some of the measures we’re taking to minimize the risk of infection for homeowners and service contractors during the coronavirus outbreak include:
These practices are informed not just by what experts recommend, but by personal experience. David Moreno, Executive Chairman & Co-Founder of Liberty Home Guard, tested positive for COVID-19 and battled the illness for two weeks before making a full recovery. He consulted with doctors to confirm the measures necessary to keep his customers from contracting the illness themselves. Co-Founder & CEO Benjamin Joseph has served in the special forces with the Israel Defense Force and is trained in responding to disaster situations. David and Benjamin are dedicated to using their experiences to provide help for homeowners during the coronavirus crisis.
We also understand the ongoing economic fallout from this crisis. Whether you’re a current or prospective customer, if you’re experiencing financial difficulties, we are happy to work with you on managing affordable home warranty plans.
Call us at (866) 699-4589 or contact us online to discuss inexpensive warranty options. We’ve all been painfully reminded of the possibility of unexpected disruption. An affordable plan can provide much needed reassurance of the functionality of your home.
The recent spate of ice, snow, and brutally cold temperatures has caused widespread destruction and misery across Texas. Tens of thousands have struggled to warm their homes amid rolling blackouts. Dozens have lost their lives to exposure or accidents that occurred while trying to stay warm. Home
As the most consumer-centric home warranty company, Liberty Home Guard wants to ensure that our customers are being heard loud and clear. We’ve recently developed a powerful tool to make it even easier for our customers and technicians to provide feedback on our home warranty services.
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