Kenmore refrigerator water dispenser not working

If your Kenmore refrigerator’s water dispenser has stopped working—or is only dispensing water sporadically—it can disrupt your daily routine. While the rest of your refrigerator may seem to be working fine, the root cause is often linked to water flow restrictions, component malfunctions, or electrical issues. Below, we’ll walk through the most common reasons your Kenmore water dispenser isn’t working and how to address each one.

Key reasons for the problem:

40% of reported issues are the

Clogged Water Filter

30% of reported issues are the

Frozen Water Line

20% of reported issues are the

Faulty Inlet Valve

10% of reported issues are the

All Other Causes

Diagnostic and troubleshooting steps

Kenmore refrigerator water dispenser not working? Follow the steps below to troubleshoot common issues like a clogged water filter, frozen water line, or faulty dispenser switch.

Step 1:

Inspect the Water Supply Line

Slide the fridge away from the wall and check the water line behind it. Look for kinks or disconnects. Ensure the shut-off valve is fully open and that the tubing is securely connected.

Step 2:

Look for a Frozen Water Line

If your model has a water dispenser in the door, extremely low freezer settings can freeze the line. Raise the freezer temperature slightly (to 0°F) and allow the line to thaw.

Step 3:

Replace or Remove the Water Filter

Remove the filter and test the dispenser. If water flows, the filter is likely clogged. Replace it with a Kenmore-compatible filter and install it properly.

Step 4:

Test the Dispenser Lever and Control Panel

Press the lever and listen for a click or humming sound. If there’s no response, the internal switch or control board may be defective and require inspection.

Step 5:

Evaluate the Water Inlet Valve

If neither the dispenser nor the ice maker is working, the inlet valve may be malfunctioning. This part typically requires professional testing and replacement.

Key actions for homeowners

Replace your water filter every six months.
Avoid setting the freezer too cold to prevent frozen water lines.
Check behind the fridge periodically to ensure the water line is intact.
If the fridge was recently moved, recheck the water supply connections.
Use only Kenmore-approved replacement parts for filters and valves.

Most common repairs needed to fix a kenmore refrigerator water dispenser

When your refrigerator won’t make ice but has working water, certain repairs are more commonly required than others. Below are the most frequent fixes:

Replace Water Filter: A quick and easy fix if the filter is blocked.
Defrost Frozen Water Line: Raising the freezer temperature can resolve this in many cases.

Frequently Asked Questions

Why is there no water coming from my Kenmore refrigerator dispenser?
Possible reasons include a frozen line, a clogged filter, a blocked supply line, or a failed water inlet valve.
How do I know if my Kenmore water filter is clogged?
If removing the filter restores water flow, it's likely clogged and should be replaced.
Can I run the dispenser without a filter installed?
Some models allow a bypass mode. Remove the filter to test this, but always use a proper replacement filter for long-term use.
Should I raise the freezer temperature if the water line is frozen?
Yes. Setting the freezer closer to 0°F can help prevent freezing in the dispenser line.
When should I call a professional for dispenser issues?
If basic checks don’t resolve the issue, or if you suspect problems with the inlet valve or control panel, professional repair is recommended.

Want to view more?

The Most Consumer Centric
Home Warranty Provider.

Homeowners across the country recommend Liberty Home Guard Home Warranty above all others.
Don’t just take our word for it—Liberty Home Guard Reviews speak for themselves!

Had a fantastic experience with JP L...

Had a fantastic experience with JP Luna during a recent service call. He was professional, efficient, and went above and beyond to...

Pace Appliance

I'm so glad I switched to Liberty. T...

I'm so glad I switched to Liberty. They were quick to respond to my request and covered the work that needed to be done.

Debra Dockins

Dante Vega customer service rep at l...

Dante Vega customer service rep at liberty home warranty handle all my new work orders assuring me a steady work flow for the comp...

Nat Stew

Liberty home guard sent Reynaldo fro...

Liberty home guard sent Reynaldo from RRB Plumbing. He was very patient, understanding, professional and helpful. He fixed the wat...

finstpnjbi

I got the pleasure of dealing with O...

I got the pleasure of dealing with Otis Luna. He was spectacular very knowledgeable and very helpful. I would like to congratulate...

maria elena perez

Best Service ever . Héctor Díaz is...

Best Service ever . Héctor Díaz is an Amazing Agent. So diligent and nice

respalcorpElectric

The young man was very helpful. I ha...

The young man was very helpful. I have three claims pending, and they all have different stages and phases and it’s very difficu...

Steven Todd

Tony provided great customer service...

Tony provided great customer service! He was attentive and efficient thank you

Angela DiGuiseppi

Great job. Would highly recommend th...

Great job. Would highly recommend the technician!! And fast: our dryer needed repair on a Friday and by the following Tuesday we h...

Larry Feinstein

The support-person was very knowledg...

The support-person was very knowledgeable and gave me the information I needed to make my decision. Suppoet-person was Tony Torres...

John Mangan