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Samsung washer is not spinning

Having a Samsung washer that won't spin can be frustrating, especially when clothes are left soaking wet after a cycle. Your washer not spinning often stems from a variety of causes, ranging from simple user errors to more complex mechanical failures. Identifying the root cause is the first step toward a solution.​

Key reasons for the problem:

%

35% of reported issues are the

Faulty Door Lock Assemblyquestion

%

30% of reported issues are the

Failed Motor Control Boardquestion

%

25% of reported issues are the

Worn Suspension Rods or Shocksquestion

%

10% of reported issues are the

All Other Causesquestion

Diagnostic and troubleshooting steps

Is your Samsung washer not spinning? This step-by-step guide covers everything from unbalanced loads to motor issues, offering practical solutions to troubleshoot and fix the problem efficiently.

Diagnostic & Troubleshooting
Unplug the Washer

Step 1:

Unplug the Washer

  • Always begin by unplugging your Samsung washer from the power source. This ensures your safety while inspecting or handling internal components.
Check for an Unbalanced Load

Step 2:

Check for an Unbalanced Load

  • Open the washer and redistribute the laundry evenly around the drum. Overloading or washing bulky items can trigger the washer’s imbalance detection, preventing it from spinning.
Inspect the Drain Hose and Pump Filter

Step 3:

Inspect the Drain Hose and Pump Filter

  • Look for kinks or blockages in the drain hose. 
  • Remove and clean the drain pump filter, which may be clogged with lint, coins, or fabric debris. Poor drainage can halt the spin cycle.
Test the Door Lock or Lid Switch

Step 4:

Test the Door Lock or Lid Switch

  • Inspect the door lock (front-load) or lid switch (top-load) and test for continuity using a multimeter. 
  • Replace the part if faulty.
Examine the Drive Belt

Step 5:

Examine the Drive Belt

  • Remove the rear panel to inspect the drive belt. A worn, stretched, or broken belt can prevent the drum from spinning. 
  • Replace it if you notice fraying or slack.
Run a Diagnostic Cycle

Step 6:

Run a Diagnostic Cycle

  • Most Samsung washers have a built-in diagnostic mode. Consult your user manual to activate it. This can help pinpoint errors related to the motor, control board, or other components.
Listen for Motor or Suspension Issues

Step 7:

Listen for Motor or Suspension Issues

  • Unusual noises during attempted spin cycles can point to motor coupling, shock absorber, or suspension spring problems. 
  • If the washer shakes excessively or makes grinding sounds, these components may need repair or replacement.
Get a Home Warranty to Offset Appliance Aging

Step 8:

Get a Home Warranty to Offset Appliance Aging

  • Older appliances are more likely to break—warranty coverage from Liberty Home Guard can help ease the impact.

 

Key actions for homeowners:

  • Distribute laundry evenly and follow the recommended load sizes in your owner’s manual. 
  • Regularly remove debris like lint, hair, or small items to help prevent drainage and spin issues.
  • Always use HE (high-efficiency) detergent if required, and follow dosage guidelines. Too much detergent can cause excessive suds, which interfere with spinning.
  • Bulky or heavy items like towels and comforters should be paired with lighter items to keep the drum balanced. Pause the cycle and reposition items if the washer stops mid-spin.
  • Have a professional check key components like the drive motor, control board, and suspension system once a year to catch wear and tear early.
Diagnostic & Troubleshooting
Diagnostic & Troubleshooting

Most common repairs needed to fix a samsung washer

When your washer is not spinning, certain repairs are more commonly required than others. Below are the most frequent fixes:

    • Replace a Faulty Drain Pump: A failing drain pump is a frequent culprit when a Samsung washer won’t spin. If the pump is clogged, cracked, or malfunctioning, the washer may be unable to drain water properly—stopping the spin cycle. Signs include a humming sound during draining or standing water in the drum. Replacing the drain pump often restores normal function.


     

Frequently Asked Questions

  • Why is my Samsung washer not spinning but still draining?

    If your washer drains but doesn’t spin, the issue is likely related to an unbalanced load, a worn drive belt, or a faulty door lock. Start by redistributing the laundry evenly and checking for error codes. If the problem continues, inspect the belt or have the door lock mechanism tested.

  • What does it mean when my Samsung washer gets stuck on the spin cycle?

    A washer stuck in the spin cycle may indicate a sensor or control board issue. It could also be caused by excess suds from using too much detergent or a problem with the drain pump. Try running a rinse and spin cycle to clear the system and make sure the drain filter is clean.

  • Can using too much detergent cause my washer to stop spinning?

    Yes. Over-sudsing can prevent your Samsung washer from entering the spin cycle. Modern washers have sensors that detect excessive foam and may pause or skip the spin cycle to avoid mechanical damage. Always use HE (high-efficiency) detergent in the correct amount for your load size.

  • Is it safe to keep using my Samsung washer if it’s not spinning properly?

    It’s not recommended. Running a washer that won’t spin can lead to water damage, mold buildup, and further mechanical issues. Stop using the washer until the problem is diagnosed and fixed. Continuing to operate the unit may also worsen the damage or affect your warranty coverage.

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