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Kenmore elite washer won’t drain

When your Kenmore Elite washer won’t drain, it can bring your laundry routine to a sudden halt. A washing machine that leaves behind a drum full of soapy water is not only frustrating—it can also lead to water damage, mold, and even costly repairs if left unaddressed.

Luckily, most draining problems are caused by a few common issues, many of which you can diagnose and resolve yourself. In this guide, we’ll walk you through the most likely reasons your Kenmore Elite washer isn’t draining, how to troubleshoot the problem, and when it’s time to call in a professional. 

Key reasons for the problem:

%

50% of reported issues are the

Defective Drain Pumpquestion

%

25% of reported issues are the

Clogged Drain Hosequestion

%

20% of reported issues are the

Broken Lid Switch Assemblyquestion

%

5% of reported issues are the

All Other Causesquestion

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Diagnostic and troubleshooting steps

Kenmore Elite Washer Won’t Drain? This step-by-step guide walks you through the most common causes—like clogged drain pumps, faulty lid switches, or kinked hoses—and offers practical solutions to get your washer draining properly again.

Diagnostic & Troubleshooting
Unplug the Washer

Step 1:

Unplug the Washer

Before inspecting or repairing any part of your Kenmore Elite washer, always disconnect it from the power source to avoid electric shock or injury.

Check the Drain Hose

Step 2:

Check the Drain Hose

Inspect for clogs, kinks, or loose connections. Detach and rinse the hose with water if needed.

Clean the Pump Filter

Step 3:

Clean the Pump Filter

  • Open the access panel at the front-bottom of your washer and remove the pump filter.
  • Clean out any debris and reinstall.
Inspect the Drain Pump

Step 4:

Inspect the Drain Pump

  • Look for visible damage or obstructions in the drain pump.
  •  If accessible, test the pump with a multimeter for electrical continuity.
Test the Door or Lid Switch

Step 5:

Test the Door or Lid Switch

Use a multimeter to check for continuity. Replace the switch if it’s faulty.

Run a Diagnostic Cycle

Step 6:

Run a Diagnostic Cycle

  • Most Kenmore Elite washers include a diagnostic test mode. 
  • Consult your owner’s manual to access and run this test—it may pinpoint the exact fault.
Get a Home Warranty to Fill the Gaps in Manufacturer Warrant

Step 7:

Get a Home Warranty to Fill the Gaps in Manufacturer Warrant

  • When manufacturer warranties expire, home warranty plans like Liberty Home Guard pick up the slack.

Key actions for homeowners:

  • Clean the pump filter every month.
  • Check and clean the drain hose every few months.
  • Don’t overload the washer or use too much detergent.
  • Use mesh laundry bags for small items like socks.
  • Schedule annual inspections if your washer is over 5 years old.
Diagnostic & Troubleshooting
Diagnostic & Troubleshooting

Most common repairs needed to fix a kenmore elite washer

When your washer won’t drain, certain repairs are more commonly required than others. Below are the most frequent fixes:

    • Replace a Faulty Drain Pump: The drain pump is the heart of your washer’s draining system. If it’s clogged, burnt out, or broken, water won’t be able to exit the drum. You might hear a humming sound or nothing at all when the drain cycle starts. Replacing the drain pump is often the most effective fix for a washer that won't drain.
    • Check and Clean the Pump Filter (if applicable): Some Kenmore Elite models include a pump filter designed to catch lint, coins, and small items before they reach the pump. If it gets clogged, it restricts water flow and prevents draining. Cleaning this filter regularly can prevent larger issues down the line.

Frequently Asked Questions

  • Why won’t my Kenmore Elite washer drain completely after a cycle?

    The most common reasons are a clogged drain hose, blocked pump filter, or a malfunctioning drain pump. Items like lint, coins, or small clothing pieces can block water flow. Start by checking the drain hose and cleaning the filter—both are quick fixes you can usually do yourself.

  • Can I manually drain my Kenmore Elite washer?

     Yes. To manually drain the washer, unplug it first, then locate the drain pump filter access panel (typically on the lower front of front-load models). Place a shallow pan underneath and slowly open the filter cap to let the water drain. For top-load models, you may need to disconnect the drain hose and lower it into a bucket to let gravity do the work.

  • What does it mean if my washer makes a humming sound but won’t drain?

    A humming noise typically indicates that the drain pump is getting power but is either blocked or malfunctioning. It may be jammed by debris or the motor may be failing. Cleaning the pump or replacing it often resolves the issue.

  • Is it worth repairing a Kenmore Elite washer that won’t drain, or should I replace it?

     In many cases, repairs are relatively affordable—especially if the problem is with the drain pump, hose, or switch. However, if your washer is over 10 years old and has multiple issues, replacement might be more cost-effective. A home warranty can help offset repair costs and extend your washer’s life.

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