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Haier Appliance Repair & Warranty

Haier Appliance Repair & Warranty

Haier, a multinational corporation headquartered in China, is a major manufacturer of a wide array of home appliances and personal electronic devices.

Given the variety of the company’s offerings, there is no simple answer to the question of Haier appliances service and warranty coverage. While virtually all Haier products are warrantied for defective parts and poor workmanship, the warranty lengths and terms can vary. For ease of reference, Liberty Home Guard is providing some warranty information for some of Haier’s most popular product classes.

Repairing My Haier Appliances

If your Haier appliance is relatively new and breaks down, you should take advantage of the product’s warranty coverage. Provided the manufacturer’s warranty is still active, Haier will cover the cost of repair or replacement if the appliance is suffering from a faulty component or factory defect.

Your Haier appliance should include detailed warranty information in the product’s documentation. If you’ve misplaced this information, you can search for your appliance model on Haier’s website and download a PDF of the corresponding user’s manual. Of course, you can also contact Haier’s customer service line directly.

Below are some general warranty guidelines for popular classes of Haier appliances.

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Haier Refrigerator Repair

Haier refrigerators are usually warrantied for one year. Notably, the warranty does not cover replacement light bulbs, and water filter cartridges are warrantied for only 30 days.

Dated proof of purchase is a condition of repair. If Haier deems the refrigerator unrepairable, the company will provide an appliance replacement certificate that you can redeem at an authorized retailer.

Haier AC Repair

Haier air conditioners are usually warrantied for one year. The claims process may differ depending on the date of purchase. Haier may request that you return the unit to the original retailer if you discover an issue with your appliance within 90 days of purchase. If you have owned the product for longer than 90 days but less than one year, Haier will facilitate your unit’s repair or exchange.

Haier Washing Machine Repair

Haier washing machines feature a one-year warranty. The company will cover the cost of both replacement parts and in-home service.

Haier Dryer Repair

Haier also warranties its dryers for one year. The standard coverage terms apply, so while parts and labor are covered, Haier will not cover cosmetic damage or problems that arise from misuse and general wear and tear.

Haier Extended Appliance Warranty Overview

You may find Haier’s appliance warranties to be too short. A year goes by quickly, and it’s frustrating to pay for repairs on an expensive appliance that is barely older than 12 months. Purchasing an extended warranty is the most effective way to continue protecting your budget from surprise repair costs.

If your appliance fails when it’s more than one year old, you can make a claim on your extended warranty to have it repaired or replaced. Even better, Liberty Home Guard’s extended warranties do cover wear and tear.

Use our website for a free quote or call (866)-432-1283.

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Frequently Asked Questions (FAQ)

HOME WARRANTY
  • What is a home warranty?

    A home warranty is a service contract that covers the cost of repairs and replacements for your home’s systems and appliances when they break down over time from normal wear and tear.

  • How does a home warranty work?

    It’s simple, you can select the coverage plan of your choice that is the best fit for your home and budget.

    When you request service for a covered item, you will be charged a pre-set fee in order to initiate the service request.

    With an LHG home warranty, when a covered item needs repair, simply follow these steps:

    • File a claim online or call.
    • After paying your set fee, we’ll put you in contact with a local contractor to schedule your appointment.
    • After officially diagnosing the problem, the contractor will contact us to make sure the issue is covered by your plan.
    • If everything checks out, the contractor will then repair or replace the item in question.
    • Afterwards, we’ll check in with you by email or phone to make sure you’re happy with the job.
  • What does a home warranty cover?

    Liberty Home Guard offers 3 different plans depending on the coverage your home needs. The Total Home Guard is a combination of both our Appliance Guard and Systems Guard plan. It is our most comprehensive and most economical.

    We offer add-ons to each plan. Check HERE for our Home Warranty Plans & Policies page to learn more about everything we cover.

  • How is a home warranty different from homeowner’s insurance?

    A home warranty covers the costs of repairs and replacements of major home appliances and systems. Home systems, for example, include plumbing, electrical, and HVAC.

    Homeowners insurance provides coverage if theft or natural disaster hits.

  • How is a home warranty different from a manufacturer’s warranty?

    The main difference is that a manufacturer’s warranty generally covers the failed part of a single appliance, but usually doesn’t include the cost of labor or repair. With a home warranty, one plan covers a variety of systems and appliances, making it a more cost-effective way to safeguard your home.

  • Why is buying a home warranty a good decision for homeowners?

    A home warranty protects the homeowner’s budget by removing the risk of fluctuating expenses when big ticket items break down. With a Liberty Home Guard home warranty, the homeowner will pay for a monthly plan, along with a flat rate service call fee associated with any repairs, rather than the full retail cost of replacing or repairing any of their home appliances or systems.

  • Do I have to get a home inspection before getting a Liberty Home Guard home warranty?

    No. Liberty Home Guard doesn’t require a home inspection or any maintenance records to purchase a home warranty plan.

  • How long does it take to fulfill a service request?

    Liberty Home Guard will dispatch a licensed technician to your home within 24 - 48 (business) hours of your request. Extenuating circumstances do apply.

  • Can I choose my own service contractor?

    Yes, you absolutely can. We only ask that you reach out to us first so that we can authorize the contractor you'd like to work with. This helps ensure that the highest standards are applied and that you and your family are kept safe. In our experience, you will usually save the most money and get the best work done using an LHG Certified Professional. All of our contractors are licensed professionals, and their work comes with a 60-day workmanship guarantee.

  • What happens if I sell my home?

    You can take your warranty with you to your new home, or cancel your warranty plan.

    To cancel your policy with Liberty Home Guard, please log in to your online customer portal and select the ‘Policy Details’ tab. There you will find a link titled ‘Cancel Coverage’. Alternatively, you can also call us at (866) 465-2403 or email us accounts@libertyhomeguard.com.

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ABOUT HOME WARRANTIES
  • How long does my contract last?

    LHG seeks to empower its customers, enabiling you to find the contract term that is right for you. You can purchase a policy that is month-to-month, annual, or multi-year. Our multi-year plans provide the most value, call us toll free at (866) 396-5837 to find out more.

  • How do I make sure my coverage continues?

    If you have set up automatic payments with us, we will send your new contract 30 days before the old one expires. If you are not on an automatic payment system, you can continue coverage by logging into your account or calling us toll-free at  (866) 396-5837.

  • Can I cancel at any time?

    Yes, you can cancel at any time. If your cancellation occurs within the first 30 days of your coverage, we’ll refund your contract fees minus the cost of claims paid, and we will charge a small administrative overhead fee. If you cancel after the 30th day, you’ll receive a prorated refund of your contract fees for the rest of the contract term minus the cost of claims paid, and we will charge a small administrative overhead fee.

    To cancel your policy with Liberty Home Guard, please log in to your online customer portal and select the ‘Policy Details’ tab. There you will find a link titled ‘Cancel Coverage’. Alternatively, you can also call us at (866) 465-2403 or email us accounts@libertyhomeguard.com.

  • Is there a limit to the number of repairs I get during my contract term?

    No, we do not have a limit, although some coverage limitations, such as cost caps, may apply.

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