Haier, a multinational corporation headquartered in China, is a major manufacturer of a wide array of home appliances and personal electronic devices.
Given the variety of the company’s offerings, there is no simple answer to the question of Haier appliance service and warranty coverage. While virtually all of the company’s products are covered by a Haier warranty for defective parts and poor workmanship, the warranty lengths and terms can vary.
For ease of reference, Liberty Home Guard provides some warranty information for some of Haier’s most popular product classes and a way to extend coverage beyond the Haier warranty’s terms and limits.
If your Haier appliance is relatively new and breaks down, you should take advantage of the product’s warranty coverage. Provided the manufacturer’s warranty is still active, Haier will cover the cost of repair or replacement if the appliance is suffering from a faulty component or factory defect.
Your Haier appliance should include detailed warranty information in the product’s documentation. If you’ve misplaced this information, you can search for your appliance model on Haier’s website and download a PDF of the corresponding user’s manual. Of course, you can also contact Haier’s customer service line directly.
Below are some general warranty guidelines for popular classes of Haier appliances.
Haier refrigerators are usually warrantied for one year. Notably, the warranty does not cover replacement light bulbs, and water filter cartridges are covered for only 30 days.
Dated proof of purchase is a condition of repair. If Haier deems the refrigerator unrepairable, the company will provide an appliance replacement certificate that you can redeem at an authorized retailer.
Haier air conditioners are usually warrantied for one year. The claims process may differ depending on the date of purchase. Haier may request that you return the unit to the original retailer if you discover an issue with your appliance within 90 days of purchase. If you have owned the product for longer than 90 days but less than one year, Haier will facilitate your unit’s repair or exchange.
Haier washing machines feature a one-year warranty. The company will cover the cost of both replacement parts and in-home service.
Haier also covers its dryers with one-year warranties. The standard coverage terms apply, so while parts and labor are covered, Haier will not cover cosmetic damage or problems that arise from misuse and general wear and tear.
The exclusions in a Haier warranty vary based on the specific product being covered. Some of the exclusions may be:
Check your Haier warranty to verify what other exclusions apply.
The company suggests that before filing a claim on a Haier warranty, you make sure the problem is something you can’t fix yourself. Check to see if the product is properly installed and try troubleshooting with the product’s user manual.
If you still need to file a claim, call Haier customer service. You may also schedule a service appointment online. When you contact Haier, make sure you have your appliance model and serial numbers handy. Haier has a network of authorized technicians and will find the one closest to you.
You may find Haier’s appliance warranties to be too short. A year goes by quickly, and it’s frustrating to pay for repairs on an expensive appliance that is barely older than 12 months. Purchasing an extended warranty is the most effective way to continue protecting your budget from surprise repair costs.
If your appliance fails when it’s more than one year old, you can make a claim on your extended warranty to have it repaired or replaced.
Although Haier offers an extended warranty to people who purchase its products, that’s all the warranty covers — Haier products. Getting an extended warranty from every manufacturer of the products in your home could be unwieldy and expensive. But there’s an effective solution: a home warranty from Liberty Home Guard.
A home warranty works as a service contract to have all of your home’s appliances and systems repaired or replaced for the cost of a reasonable monthly premium. We work with nearly all major manufacturers to cover the repair and replacement of products from all brands. Even better, Liberty Home Guard’s extended warranties do cover wear and tear, which most manufacturer warranties do not.
To file a claim on a Liberty Home Guard warranty, contact us through our online customer portal or call our customer service department. We’ll assess your claim. If it’s approved, we’ll refer you to a local technician from our nationwide network of authorized service providers.
The technician will evaluate the damage and make a recommendation to repair or replace it. Whatever they decide, repairing or replacing happens at no cost to you.
Liberty Home Guard has home warranty plans to cover your home’s appliances and systems. With the protection our warranties provide, all of the inner workings of your home will be kept in shape without extra financial stress.
Getting a free quote from Liberty Home Guard is easy. Use our website or call us directly to speak to a customer service team member. We’ll give you several options for protecting your home with a comprehensive warranty.
There's a reason Liberty Home Guard was rated the #1 Home Warranty Service by U.S. News and World Report for 2021, 2022, and 2023. Check out our services.
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A home warranty is a service contract that covers the cost of repairs and replacements for your home’s systems and appliances when they break down over time from normal wear and tear.
It’s simple, you can select the coverage plan of your choice that is the best fit for your home and budget.
When you request service for a covered item, you will be charged a pre-set fee in order to initiate the service request.
With an LHG home warranty, when a covered item needs repair, simply follow these steps:
Liberty Home Guard offers 3 different plans depending on the coverage your home needs. The Total Home Guard is a combination of both our Appliance Guard and Systems Guard plan. It is our most comprehensive and most economical.
We offer add-ons to each plan. Check HERE for our Home Warranty Plans & Policies page to learn more about everything we cover.
A home warranty covers the costs of repairs and replacements of major home appliances and systems. Home systems, for example, include plumbing, electrical, and HVAC.
Homeowners insurance provides coverage if theft or natural disaster hits.
The main difference is that a manufacturer’s warranty generally covers the failed part of a single appliance, but usually doesn’t include the cost of labor or repair. With a home warranty, one plan covers a variety of systems and appliances, making it a more cost-effective way to safeguard your home.
A home warranty protects the homeowner’s budget by removing the risk of fluctuating expenses when big ticket items break down. With a Liberty Home Guard home warranty, the homeowner will pay for a monthly plan, along with a flat rate service call fee associated with any repairs, rather than the full retail cost of replacing or repairing any of their home appliances or systems.
No. Liberty Home Guard doesn’t require a home inspection or any maintenance records to purchase a home warranty plan.
Liberty Home Guard will dispatch a licensed technician to your home within 24 - 48 (business) hours of your request. Extenuating circumstances do apply.
Yes, you absolutely can. We only ask that you reach out to us first so that we can authorize the contractor you'd like to work with. This helps ensure that the highest standards are applied and that you and your family are kept safe. In our experience, you will usually save the most money and get the best work done using an LHG Certified Professional. All of our contractors are licensed professionals, and their work comes with a 60-day workmanship guarantee.
You can take your warranty with you to your new home, or cancel your warranty plan.
To cancel your policy with Liberty Home Guard, please log in to your online customer portal and select the ‘Policy Details’ tab. There you will find a link titled ‘Cancel Coverage’. Alternatively, you can also call us at (866) 465-2403 or email us accounts@libertyhomeguard.com.
Once you sign up for an LHG policy, you will receive an email with instructions on how to register your account that will include your username and password.
Once your coverage kicks in, schedule a request online any time HERE. You can also dial 833-LHGUARD (866) 396-5837 for your request.
You can check any job’s status by logging into your account HERE.
If we determine your covered item is beyond repair, we’ll offer a replacement or find you another solution that works for your situation.
We work with licensed contractors in your area who have been regularly evaluated by customers to meet our high standards.
Of course. Simply re-request the service online or by phone. All work done with our service providers comes with a 60-day workmanship guarantee, so if the issue isn’t resolved, we’ll send a service provider back to you, at no charge.
To cancel your policy with Liberty Home Guard, please log in to your online customer portal and select the ‘Policy Details’ tab. There you will find a link titled ‘Cancel Coverage’. Alternatively, you can also call us at (866) 465-2403 or email us accounts@libertyhomeguard.com.
Yes, there are some limitations to what a home warranty plan can cover. Home warranties cover breakdowns that occur due to normal wear and tear. For example, if a fan in your AC unit breaks due to natural use, LHG would cover the replacement. However, if that AC was broken from human misuse or a natural event, it would not fall under our coverage.
No, it doesn’t. You can get an LHG warranty plan no matter the age of your appliances.
You can start requesting service after 30-60 days depending on the coverage you purchase. If you purchased your plan while buying your home, ask your agent about whether or not we start coverage on the day the escrow closes.
If, for any reason, you need to change your plan, you can do so within the first 30 days of purchasing your coverage. To make a switch call (833) 544-8273
Yes, you can read a sample Service Contract Agreement HERE.
LHG seeks to empower its customers, enabiling you to find the contract term that is right for you. You can purchase a policy that is month-to-month, annual, or multi-year. Our multi-year plans provide the most value, call us toll free at (866) 396-5837 to find out more.
If you have set up automatic payments with us, we will send your new contract 30 days before the old one expires. If you are not on an automatic payment system, you can continue coverage by logging into your account or calling us toll-free at (866) 396-5837.
Yes, you can cancel at any time. If your cancellation occurs within the first 30 days of your coverage, we’ll refund your contract fees minus the cost of claims paid, and we will charge a small administrative overhead fee. If you cancel after the 30th day, you’ll receive a prorated refund of your contract fees for the rest of the contract term minus the cost of claims paid, and we will charge a small administrative overhead fee.
To cancel your policy with Liberty Home Guard, please log in to your online customer portal and select the ‘Policy Details’ tab. There you will find a link titled ‘Cancel Coverage’. Alternatively, you can also call us at (866) 465-2403 or email us accounts@libertyhomeguard.com.
No, we do not have a limit, although some coverage limitations, such as cost caps, may apply.