Since its establishment as the house brand for Sears in 1927, Craftsman has earned a reputation for reliability and durability. This reputation was supported by generous lifetime warranties on many products.
The Craftsman brand was sold to Stanley Black & Decker. Craftsman products are now available at a range of national retailers, but many consumers have questions about how Craftsman warranty policies have changed. Here’s all the warranty information you need to know to help you repair your Craftsman appliances.
A substantial number of Craftsman products are backed by lifetime warranties. These include hammers and demolition tools, finishing tools, pliers, screwdrivers, wrenches, knives, hex keys, nut drivers, ratchets, tape measures, and other assorted hand tools.
There's a reason Liberty Home Guard was rated the #1 Home Warranty Service by U.S. News and World Report for 2021, 2022, and 2023. Check out our services.
Learn MoreIf any of these tools cease to function for any reason, consumers can exchange them for free. Craftsman does not require a proof of purchase, but note that some retailers might. Lowe’s, for example, now sells Craftsman products, but may not honor the lifetime warranty without proof that the item was purchased at a Lowe’s store.
Other Craftsman products have more limited warranty coverage. Drills, sanders, grinders, vacuums, saws, and some other power tools, for instance, are backed by a three-year warranty. Compressors have a one-year limited warranty against defects in materials or workmanship. A proof of purchase is required to take advantage of these policies.
Note that some products may have more complex warranty coverage. A gas-powered pressure washer, for example, has a three-year warranty on the frame, but a two-year warranty on the engine.
Fortunately, Craftsman provides detailed warranty information for all of their products on their website.
With Craftsman’s warranty policy, it’s unlikely that you’ll need to pay to replace your hand tools. Power tools and other high-ticket items are another matter, however. Once the warranty expires on your Craftsman lawn mower, you’ll need to pay out of pocket to repair or replace it.
An extended warranty from Liberty Home Guard can insure against those costs. Call our team today at (866)-225-7958 to learn more about our protection plans for tools and appliances made by Craftsman and other popular brands. Our plans can help you repair your Craftsman appliances at a fraction of the market cost.
A Craftsman warranty covers flaws or defects in manufacturing that prevent proper operation of the device. Most Craftsman hand tools have lifetime warranties, with free replacement of a tool with labor or craftsmanship deficiencies.
Craftsman power tools have full lifetime warranties that also cover failures from defects in manufacturing or materials. Proof of purchase is not required to make a claim on a Craftsman warranty unless the retail store where the tool was purchased requires it.
Although the Craftsman power tool warranty lasts a lifetime, it does not cover certain types of damage or conditions, including:
Take a close look at the warranty to get a clear idea of what coverages are excluded.
To make a claim on a Craftsman warranty, gather all documentation related to the product. You’ll also want to have the model and serial number at hand. Then, contact Craftsman customer service at (888) 331-4569. Alternatively, you can go to the Craftsman website to enter a chat or submit a claim form.
You can also file a claim at the store where you purchased the Craftsman product. Keep in mind, though, that some major retailers may require proof of purchase to execute the warranty.
A Craftsman warranty is fairly generous, but it may not offer the full protection your home appliances need. Fortunately, one of Liberty Home Guard’s comprehensive home warranties can fill those gaps.
Liberty Home Guard’s Electrical System add-on covers all aspects of your home’s electrical system, including your Craftsman power tools. We offer it alongside our Appliance Guard and Systems Guard coverage, which can be combined with our all-in-one Total Home Guard plan.
A Liberty Home Guard plan pays for repairs or replacements of household appliances, systems, and belongings. Our total home warranty offers you protection and peace of mind that you won’t be too put out by expensive repairs or replacements of your appliances and tools.
Liberty Home Guard offers a variety of warranty plans at rates you can afford. For more information, contact us online, start a chat on our service page, or call us at (866) 443-3502 to set up an initial consultation.
Check out our full list of appliance brands!
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A home warranty is a service contract that covers the cost of repairs and replacements for your home’s systems and appliances when they break down over time from normal wear and tear.
It’s simple, you can select the coverage plan of your choice that is the best fit for your home and budget.
When you request service for a covered item, you will be charged a pre-set fee in order to initiate the service request.
With an LHG home warranty, when a covered item needs repair, simply follow these steps:
Liberty Home Guard offers 3 different plans depending on the coverage your home needs. The Total Home Guard is a combination of both our Appliance Guard and Systems Guard plan. It is our most comprehensive and most economical.
We offer add-ons to each plan. Check HERE for our Home Warranty Plans & Policies page to learn more about everything we cover.
A home warranty covers the costs of repairs and replacements of major home appliances and systems. Home systems, for example, include plumbing, electrical, and HVAC.
Homeowners insurance provides coverage if theft or natural disaster hits.
The main difference is that a manufacturer’s warranty generally covers the failed part of a single appliance, but usually doesn’t include the cost of labor or repair. With a home warranty, one plan covers a variety of systems and appliances, making it a more cost-effective way to safeguard your home.
A home warranty protects the homeowner’s budget by removing the risk of fluctuating expenses when big ticket items break down. With a Liberty Home Guard home warranty, the homeowner will pay for a monthly plan, along with a flat rate service call fee associated with any repairs, rather than the full retail cost of replacing or repairing any of their home appliances or systems.
No. Liberty Home Guard doesn’t require a home inspection or any maintenance records to purchase a home warranty plan.
Liberty Home Guard will dispatch a licensed technician to your home within 24 - 48 (business) hours of your request. Extenuating circumstances do apply.
Yes, you absolutely can. We only ask that you reach out to us first so that we can authorize the contractor you'd like to work with. This helps ensure that the highest standards are applied and that you and your family are kept safe. In our experience, you will usually save the most money and get the best work done using an LHG Certified Professional. All of our contractors are licensed professionals, and their work comes with a 60-day workmanship guarantee.
You can take your warranty with you to your new home, or cancel your warranty plan.
To cancel your policy with Liberty Home Guard, please log in to your online customer portal and select the ‘Policy Details’ tab. There you will find a link titled ‘Cancel Coverage’. Alternatively, you can also call us at (866) 465-2403 or email us accounts@libertyhomeguard.com.
Once you sign up for an LHG policy, you will receive an email with instructions on how to register your account that will include your username and password.
Once your coverage kicks in, schedule a request online any time HERE. You can also dial 833-LHGUARD (866) 396-5837 for your request.
You can check any job’s status by logging into your account HERE.
If we determine your covered item is beyond repair, we’ll offer a replacement or find you another solution that works for your situation.
We work with licensed contractors in your area who have been regularly evaluated by customers to meet our high standards.
Of course. Simply re-request the service online or by phone. All work done with our service providers comes with a 60-day workmanship guarantee, so if the issue isn’t resolved, we’ll send a service provider back to you, at no charge.
To cancel your policy with Liberty Home Guard, please log in to your online customer portal and select the ‘Policy Details’ tab. There you will find a link titled ‘Cancel Coverage’. Alternatively, you can also call us at (866) 465-2403 or email us accounts@libertyhomeguard.com.
Yes, there are some limitations to what a home warranty plan can cover. Home warranties cover breakdowns that occur due to normal wear and tear. For example, if a fan in your AC unit breaks due to natural use, LHG would cover the replacement. However, if that AC was broken from human misuse or a natural event, it would not fall under our coverage.
No, it doesn’t. You can get an LHG warranty plan no matter the age of your appliances.
You can start requesting service after 30-60 days depending on the coverage you purchase. If you purchased your plan while buying your home, ask your agent about whether or not we start coverage on the day the escrow closes.
If, for any reason, you need to change your plan, you can do so within the first 30 days of purchasing your coverage. To make a switch call (833) 544-8273
Yes, you can read a sample Service Contract Agreement HERE.
LHG seeks to empower its customers, enabiling you to find the contract term that is right for you. You can purchase a policy that is month-to-month, annual, or multi-year. Our multi-year plans provide the most value, call us toll free at (866) 396-5837 to find out more.
If you have set up automatic payments with us, we will send your new contract 30 days before the old one expires. If you are not on an automatic payment system, you can continue coverage by logging into your account or calling us toll-free at (866) 396-5837.
Yes, you can cancel at any time. If your cancellation occurs within the first 30 days of your coverage, we’ll refund your contract fees minus the cost of claims paid, and we will charge a small administrative overhead fee. If you cancel after the 30th day, you’ll receive a prorated refund of your contract fees for the rest of the contract term minus the cost of claims paid, and we will charge a small administrative overhead fee.
To cancel your policy with Liberty Home Guard, please log in to your online customer portal and select the ‘Policy Details’ tab. There you will find a link titled ‘Cancel Coverage’. Alternatively, you can also call us at (866) 465-2403 or email us accounts@libertyhomeguard.com.
No, we do not have a limit, although some coverage limitations, such as cost caps, may apply.